sharon hall

@StagecoachNE has this bus been cancelled as it hasn’t shown up yet?

@StagecoachNE It was 2pm. Honestly I am still fuming. I was on the way to the hospital, I cannot believe he looked at me and still didn’t stop. I even had my hand out as there was a bus at the stop so I moved around so he could see me. I am livid 😡

@shazzler84 Hi Sharon, we're really sorry to hear this. Please could you confirm the time this happened and we will look into this with the driver internally. - Kya

@StagecoachNE my friend is on that bus that I needed and she told the driver and he abruptly told her… didn’t see her!!! he looked straight at me!! The bus she’s on is number 73152. Why have a driver who doesn’t do their job! I pay for a bus pass and for what! 😡

@StagecoachNE here’s an idea. How about the buses actually stop when you put your hand out? Even if there’s a bus in, other buses should stop as I needed the 59 and cos the 36 was in he went straight past! Just happened now at Stockton high street! Absolute piss take 😡

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@StagecoachNE how do I go about getting a refund on my mega rider? 3rd time since Monday I have had to get a taxi to work due to buses not turning up!

@StagecoachNE hi, do you know what’s happened to the number 59, 8:13am leam lane. Might not come as a shock but it hasn’t turned up again

@StagecoachNE what happened to the number 59, 10.28am from leam lane stockton?? Didn’t turn up again 🧐

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@ClevelandPolice how is this guy still actively scamming innocent people. You know his name you know he does this and yet nothing gets done. Why? How many more people can he scam and how much money is he making doing this!!

@StagecoachNE been waiting 30 mins and the bus goes straight past us “not in service” is this another odd ‘occasion’ bus number 39 from parkend to Middlesbrough 🙄

@StagecoachNE “Occasions” look at my twitter feed. 🙄

@shazzler84 Hi there, we aim to provide a safe, reliable and punctual service but there are occasions when we are simply unable to run as advertised due to factors outside of our control, apologies for the inconvenience this has caused you. Thanks -K

Really? @StagecoachNE how do I go about getting a refund on my bus pass? This happens way too often now and I’m forking out for taxis and other buses!

@StagecoachNE The 16.30 one

@shazzler84 Hello Sharon, could you please specify the time of service you are inquiring about? A

@StagecoachNE has the 59 boro to north tees hospital been cancelled?

@StagecoachNE Although judging by the queue I’m assuming the one before didn’t show up either

@shazzler84 Hi Sharon, what time of service are you enquiring about? -NK

@StagecoachNE The 16.30

@StagecoachNE has the 39 bus parkend to Middlesbrough 6:25am been cancelled?

How??

@StagecoachNE Unfortunately I didn’t make that journey on the bus (in which I pay weekly for) as I had to fork out for a taxi to get me to work, after waiting at the bus stop for so long

@shazzler84 Hi, so sorry for the delay in responding, it seems that there was congestion affecting the route that day, we hope you were able to make your journey. L

@StagecoachNE how do fares go up but the service goes down? Enroute to work via taxi having waited for over 35 mins and not one bus turns up! Even though 3 should’ve in that time! What happened. The app states they did, I assure you they didn’t!