Shell Kenya

@wmuchelle Happy Saturday, thank you for sharing this with us. We do not hoard fuel as supply depends on deliveries and demand. Please share the station locations as well so that we can investigate this further.

@Shell_Kenya Today there are reports of fuel limits of 1,000 bob per private car because of fuel shortage. Customers have been forced to buy V-Power fuel. Is the shortage a #truth or hoarding? I can give reference to exact stations. #KenyaDeservesBetter

@kipronobett_ Great shot Kiprono 😇!

@Njoroge_Pattie Asante sana for the patronage 😇!

@Hey__Z @FamilyBankKenya is the best na mafuta ya gari ni pale @Shell_Kenya

Ni bank gani mzuri ? Sioni tukisaidiana na KCB

@_Galgallo_ Dear Galgallo, we thank you for flagging this. Payments should only be made through the provided till numbers - attendants are not authorized to use personal mobile numbers. Please DM us the station location and transaction message for further assistance.

@Shell_Kenya your attendant asked me to pay via his mobile number today and i refused, when did you guys start doing that?

@Its_Waweru1 Dear Waweru, we truly appreciate you for sharing this with us as this is not the standard we uphold. We would like to investigate this further, kindly DM us your contacts so that we can advise on the next steps.

@Shell_Kenya Hello, Kindly check on this station.. I have seen several posts about this issue. For quality purposes.

Keeping your car in top shape starts with the basics. Learn which fluids need regular checks and changes to keep your vehicle running smoothly and safely.

@muryuqi Dear Larry, thank you for contacting us. We post these offers on our social media pages. Keep checking our timeline for the upcoming offers 😇.

@Shell_Kenya Where can the public check online to know when there are offers for V-Power discounts?

Dear Wambugu, we’ve noticed fake links and articles falsely claiming to be Shell Kenya promotions. Shell Kenya is not running any prize, reward, or income programs via links, and we will never ask for your PIN, personal details, or payments online. Only trust the official Shell pages as we share all promos on our timelines.

@Shell_Kenya you’re yet to handle this scam that’s invoking your name youtu.be/FKhgm-i-lUk?si…

@Njoroge_Pattie Dear Patrick, thank you for the feedback and for choosing Shell. We’ve noted your suggestion for an additional pressure point and will share it with the relevant team for review.

@Shell_Kenya Usually goes hapo shell ya mirema opp khetia supermarket, there is needed two pressure points. One is not enough since the place is so busy.

Your one-stop shop for all your needs🥰. Shell Select shops are here to make your life easier. Save time and pick up some supplies at your nearest store: go.shell.com/4rSqBiG #ShellSelect

@ogada700 Hi Alice, thank you for contacting us. We have DM'd you to enable you share your concerns with us. We will be glad to guide you further and looking forward to your response.

@Shell_Kenya Hi, could you please follow back. there's an urgent issue that I need to be addressed via DM. thank you

@mungai21 Hello, thank you for contacting us. Please note that the Shell Africa App is no longer available in Kenya.Please refer the customer to the Shell Club App in the MPesa app to access your account.

@Shell_Kenya Why does my account have a Uganda prefix ? Unable to login

Shell FuelSave Diesel was developed for those who demand more from their engine, every day.💯 Less wear and tear👍. Less consumption. More productivity. Choose performance with efficiency. ✔ Find a Shell close to you: go.shell.com/4qo4mQw #ShellFuelSave #ShellKenya

@mbarani Good afternoon Mbarani, we thank you for bringing this to our attention. We take fuel quality matters seriously as our products undergo strict quality checks. Kindly share your details and experience with us via DM so we can review and monitor the matter accordingly.

People whose cars need high octane fuel, anyone who has fuelled the Premium Stuff at the Red & Yellow Station of late (within the past 2wks) and is experiencing symptoms of a bad batch? RT

Hello, we’ve noticed fake links and articles falsely claiming to be Shell Kenya promotions. Shell Kenya is not running any prize, reward, or income programs via links, and we will never ask for your PIN, personal details, or payments online. Only trust the official Shell pages and we appreciate you for flagging this concern.

@Shell_Kenya this you Looks like something is not adding up

@gikkugix Hello, thank you for contacting us and apologies for the inconvenience caused by the incident. Could you DM us more details on this so that we can guide you further?

@Shell_Kenya I got a call yesterday from someone conducting a survey. I honestly thought I was being told pole for some incident with one outlet some time back. Si mnipee fuel voucher tu basi?

@Tribe44citizen Dear Tribe, we shall keep you posted once we have VPower offers this week 😊.

@Shell_Kenya what time does your #vpowerfriday start? Asking for a friend ☺️

Get everything done in one trip.😎 Save time and do your weekly grocery top up at a Shell Select near you.🛒 Locate a shop here 👉🏿: go.shell.com/3NFmXKp #ShellKenya #ShellSelect

@Njoroge_Pattie We are elated by the amazing feedback Patrick and thank you for choosing us always 😊!

Thank you @Shell_Kenya for VPower I have used 800 for fuel and it's the best ever.

Hello Wambugu, we’ve noticed fake links and articles falsely claiming to be Shell Kenya promotions. Shell Kenya is not running any prize, reward, or income programs via links, and we will never ask for your PIN, personal details, or payments online. Only trust official Shell Kenya channels. Don’t click and don’t share.

@Shell_Kenya I’ve previously alerted you to this online scam that invokes your company’s name in their so-called investment scheme, you need to handle it #form" target="_blank" rel="nofollow noopener">leaopro.com/?utm_id=GeTtEx…