Shippo

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@Transformphotos @Transformphotos I'm sorry to hear you're running into issues again. I've located your support ticket and we'll be following up shortly.

@shippo does your support team ever respond to people needing help ?

@Transformphotos @Transformphotos, I can confirm that our team has been in touch, and it appears the issue has been resolved. Do let us know if you need further assistance, and apologize again for the delay.

@Transformphotos @Transformphotos I'm sorry to hear about the trouble. I can see you have DM'd us your email. We'll be following up shortly!

@Transformphotos Hi there! We're sorry to hear you're having trouble getting support. We'd definitely like to help. Could you share a few more details about the issue you're running into and DM us your email address so we can follow up directly?

@xjohnmac Hi John! Sorry to hear about the trouble here. Could you DM us your email so we can review and help get this sorted?

@shippo Hey team. I requested contact with "an expert" from this page: goshippo.com/contact/sales Nobody is responding.

@ehask71 Hi Eric, Thank you for reaching back out. Earlier today we followed up directly with the account owner and shared an updated response that the issue was resolved. If you experience any further trouble, please feel free to reach our team a Support@Shippo.com

People be careful of the shipping services you use. I just did a full integration for a shopping cart with @shippo . The website owners came back and said shippo was unable to work with her at this time. cedarandsteel.shop

@ehask71 Hi Eric, thank you for bringing this to our attention. Our team is looking into the account for the company mentioned and will follow up with them with a resolution shortly.

@RobertA10568700 Hello. We’re sorry to hear about this experience. We’d like to help and review the details directly. Please DM us your account email, and our team will be happy to assist.

@shippo is a company that sells shipping labels for multiple carriers, but they are also the company that is STEALING $80 of my customers money. I spoke to UPS and they approved and even issued the refund before I ever spoke to Homer at @shippo #1

@_aatikakhan_ @aatikakhan, our API currently supports address validation, allowing you to check if an address is valid. For more details, please visit:docs.goshippo.com/docs/addressap…

is there anyone at @shippo I can speak with? Need some help with API use.

@_aatikakhan_ Hi , we'd love to assist you! Could you please DM us the email linked to your Shippo account? Our team will get in touch to help with your API questions.

@DanTradesCards , thank you for sending that over - one of our team leads will be reaching out to you via email shortly!

@shippo I have a support question regarding your web app. Where do I go to submit my question?

@DanTradesCards Hi there, happy to help! Will you DM us the email associated to your Shippo account? Or you can submit your request at support.goshippo.com/hc/en-us/reque…. Thank you!

@Compound_Z @UPS Hi there, we're sorry to hear about your experience with our recent rate display changes. To assist you better, could you please DM us with your Shippo account email?

Hey @shippo, What is this crap preferring @UPS rates instead of what you USED to do, which was show the LOWEST rate first, regardless of carrier. Oh yes, the "BEST" option is the one that takes just as long to deliver, but costs over 37% more and won't pickup from my house.

@rod_menezesava Hi Rodrigo, Thanks for contacting Shippo! The quickest way to get support with your request is by reaching out to our support team directly. Please check your direct message as I responded with additional details so that our team can assist with your request.

We're thrilled to share the latest ways you can elevate your shipping experience and save more with streamlined order management, smoother team shipping, newly discounted FedEx rates and more. To learn more, check out our latest product roundup blog: goshippo.com/blog/shippo-ju…

@HeyItsAsmus We’re really sorry to hear about your experience, Josh — that’s not the level of service we aim to provide. Please reach out to our support team at support.goshippo.com/hc/en-us or DM us your account email so we can review what happened and help.

@shippo just lost my companies business.. don’t use shippo if you want good customer service and a site that works as it should. Then you’ll get charged for services and they don’t care.. love it. On to the next shipping company.

@Brianna__Loves Hi there, we're sorry to hear about this - we take concerns like yours seriously and want to help. Please DM us or email support@shippo.com so we can investigate your case further. Thank you!

@Brianna__Loves We’re sorry to hear about your experience with XCover’s customer service. While we don’t manage their claims process directly, please feel free to reach out to our support team—we’re happy to help in any way we can. shippo.com/get-help

@AirJordan1987 Hi Jordan! Thank you for reaching out. Currently, Shippo supports QR code generation for USPS, Sendle (Australia only), and Evri. We’ve also sent you an email with more details and helpful resources. If you have any other questions, feel free to reply — we're happy to help!

@shippo why can’t we get QR codes for labels?

@riaanicoleee Hi , we're so sorry to hear about the trouble and inconvenience. Our Support team has received your request, and we'll follow up with you again shortly to ensure this is fully resolved.

@shippo really disappointed in the lack of customer service. Purchased a label early yesterday and when I try to download it, I get an error saying I have a past due invoice so I can’t download it but there are no unpaid invoices. I have sent emails, made a request, etc. HELP

@DarkMoon_3D That's definitely odd! Could you please contact our Support Team so we can investigate this further? support.goshippo.com/hc/en-us/reque… Thank you!

Incredible UX @shippo