Shoprite SA

@Banele490687 @AfricanBank Thank you for the response, please note we have responded via DM.

@Shoprite_SA @AfricanBank Check your inbox

@Shoprite_SA @AfricanBank your verification process on moneymakert bank account is delaying us to get our money cause our accounts are suspended pending verification process, but one can't verify themselves without verification link!..31 March 2026 is the deadline,No sms link!

@jisto_sa Hi there, thanks for reaching out to us. Please DM us the name of the store and your contact details, so we may have this addressed.

@MissNthabeleng I also went to @Shoprite_SA sometime last week and bought one of those Riccoffy sachets that was priced R3.99 at the shelf but was R4.99 at the till. Can you can what happened?

I went to Clicks to buy plugs, on the shelf it was R200.00 when I got to the till it was R203.00. After paying I asked why am I paying more when at the shelf it was R200 not R203. The lady went to check for herself and called her manager for a R3.00 refund…. As I was waiting for this R3 refund, I had a business meeting in my head, called an urgent board meeting, there was only 1 item on the agenda. Agenda 1. Was waiting for the R3 refund worth the time I waited for the lady to go check and call her manager? The debate ensued, 1. there was nothing in store that was worth R3 so even if I wanted to buy something I would have needed to add more. 2. I had been at this shopping complex for over 3 hours so my parking ticket is way more than R3 3. When I buy puffs from the street hawkers I pay R5 4. The other store where I left they were charging me R6 for a bag, I said NO and I left 5. The R3 is my money, the store mustn’t overcharge customers, imagine if 100 000 customers left their R3, who benefits from that money? The Board in my head then voted, the verdict was I had to wait for my R3.00

@MickeyMonama Hi there, we are assisting you via DM.

@Shoprite_SA look at the state of your fridges, I think these guys freezes the meat to conceal rotten meat. Because the small packs I normally buy are not frozen but found on display fridges

@MickeyMonama Hi there, we are sorry to see this as we always want our customers to receive good quality products. Please DM us your till slip, name, and cellphone number, so we can follow up and address this.

@Shoprite_SA bought pork at your hinterland branch and the meat smells like a death rat... There were flies all over my house.. How do you expect one to eat smelly meat

SASSA grants are here! Older person’s grant on 3 March, Disability grant on 4 March and Children’s grant on 5 March. Get your grant and shop our deals!

@Iam_Shudai Hi Mashudu, thank you for reaching out to us. We apologise for the experience you had. Please DM us more information including your contact number so that we can further assist you.

@Shoprite_SA no one is answering your customer care line, and I need to change the number on my profile. Kuyaphuthuma, sizani booo

@modau2 Hi Debra, thank you for reaching out. Please DM us your contact details and we will be in touch.

@Shoprite_SA what is the procedure to bring back product one is not happy about more like faulty.

@BcMagwaza We tried to contact you, but we were unable to reach you. Please provide us with the best time to contact you.

@Shoprite_SA I bought this milk in ur Richards Bay store and it's rotten but the Expiry date is 22 March, what on earth is that? My child is going to school today without breakfast because of you Shoprite 😩😡 #LeavingAshleyForWho Arabs 2pack Motsepe ndlondlo mane black coffee

@BcMagwaza Thank you for sending us your contact number. We will be in touch.

@cc26cfc9f229443 Hi there, we're concerned to hear this. Please DM us your contact number so that we can follow up.

Okay BUT ShopRite is a cheat especially since they are going after these particular essentials, below are 2 electricity receipts from 2 different retailers, same amount BUT ShopRite is cheating.

@DieeMoree74319 Hi there, thank you for getting in touch. Please DM us with more information so we can best assist.

@Shoprite_SA Shoprite south africa can't believe its taking you guys 7days to update contact details other retail stores took just a few minutes to update my contact details the struggle is real with you guys.

@spot1987 Hi there, please inbox us your contact details and the date and time of the incident so we can best assist.

@Shoprite_SA Sunnyside always their printing machine for Sundowns ticket games is always not working. Mind you it's the biggest Shoprite in Sunnyside.

@TwosoBokwa Hi Mncedisi, thanks for reaching out. We apologise for the poor experience. Please DM us with your contact details, the name of the store, so we can assist.

@Shoprite_SA It's been full two weeks. My granny must understand that she can't get her SASSA money because the system is still tested with their money. SASSA must cancel this Shoprite money market thing and work directly with banks

@Shoprite_SA your money market is making our grandparents sick and you guys don't care about them. She can't be running up and down for her money because of your shitty system

@Skarioto Thank you for the positive feedback. We are glad to hear to hear this. 🙂

@Shoprite_SA Thank you @Shoprite_SA for resolving my issue with immediate response. I received my voucher, I shall continue being your loyal customer as always😎😍

5 wings ka R17?? And they are spiced?? Kuya Phileka guys😂🤣

@eaeb9d838de24a3 Hi Pelonome, thank you for getting in touch. We are sorry to see this, as we always want our customers to receive good-quality products. Please DM us with your till slip, cell phone number, and email address so we can address this.

@Shoprite_SA bought this today

@Skarioto Please dm us your cellphone number, so we can give you a call regarding this, Jutas.

@Shoprite_SA How the hell do you think I still hv the stupid receipt? Just stop selling us "poor black customers" - masepa💩

@Skarioto Hi there, thank you for reaching out to us. We are concerned to see this. Please DM us the packaging details, copy of your till slip and contact number so that we can further assist you.

@naytholo Mxm, b ready to visit your local clinic sometime during the week for diarrhea. @Shoprite_SA @CheckersSA failed me last week... Siess😷

@Sipho_Mkh011 Hi there, we are sorry to hear this. We want our customers to have a pleasant experience when visiting our stores. Please DM us your contact details so we may get in touch.

@Shoprite_SA Bad service as usual Yesterday at 16:20 barcode 09**********96-180394 which was my Lotto ticket bought from Shoprite in Midrand boulders, look man, firstly I arrived at store wanting to buy my ticket and two ladies at money market were fixing machine, GOD knows what was happening in that store!!! I asked to be assisted and the short lady responded by saying wait there are people who came here 45minutes ago and still waiting, the network is not available, ....... So ur store in Midrand keep people for this long without assisted or calling IT technician, okay!!!! One other lady came to assist and printout my ticket but she took it with her telling me she was going to look for change!!! Aaayi!!! I was worried thinking why someone would take my ticket along only to find out I was told they still need to capture the ticket details!!!!! Why was I not told my ticket was also going to be captured.... I asked for manager *****gwa, she came and explain only to be told I can take my money and buy ticket somewhere, I told her I want another ticket not buying somewhere which was printed..... I think u guys take it light with the behaviour we receive from ur staff members...... The fact to be told I must wait for matchine to be fixed, and someone was already 45min earlier than me, or maybe is it because ur revenue is high so u think u must mistreat people, the fact that I was told only quick pick is available I can't play the numbers of my choice!!!! Such raises some concerns about the store and treatment!!!!! I have also escalated this matter to the CEO via Twitter so the world can see the type of environment we leave in, . pathetic for such a big store!!!!!

@Sine_Govuza Hi Sinesipho, we have responded to your private message.

@Shoprite_SA Just sent you a DM now

@Shoprite_SA what am I supposed to do with a rotisserie chicken that’s not fully cooked?