Shoprite SA

@kat95808791 Hi there, we are concerned to hear this. Please provide us with your contact details, so we may follow up and address this matter.

@Shoprite_SA your store at Kopanong shopping centre the worse customer service,you can't allow one cashier to serve 100 people....I will not recommend to anyone

@KeituSeaketso Hi Keitumetse, we're sorry to see this. Please DM us the store name, and your contact number, so that we can address the labelling error.

Aah @Shoprite_SA pls be serious 😂😂

@Lulekazac We have responded to your private message.

@Shoprite_SA Your DM doesn’t allow me to send images 🤷‍♂️🤷‍♂️🤷‍♂️

Affordable sanitary pads for the girls, I love shoprite for this.👏👏

@ThebeSicelo Hi Sicelo, we have sent you an email.

@Shoprite_SA Hi , please use my email address:sicelothebe@gmail.com to reach out to me and communicate with me . Please

@Shoprite_SA Need help with a complaint. 21 May ~6:30pm, Shoprite Hillbrow Till 1. Cashier Nomalungelo Prescious Jali was rude, refused to call manager, made discriminatory remarks. Manager defended her. Emailed customerservice@shoprite.co.za with details.

@RRamaru12 Hi Ramaru, we’re concerned to see this. Food safety is extremely important to us, and we have a zero-tolerance policy for selling products which have passed its best before date. Please inbox us your till slip and your contact details, so we may assist.

@Shoprite_SA So went to shoprite today at Yarona shopping center(Kaalfontein) and only to find out they had items long expired on their fridges jerr and bought items worth more than R1400 and ddnt even receive a single sticker

Benni’s got the game plan. Now it’s your turn to get your scratch card and score with LOW-DUUUMA Millions.

@Lulekazac Hi there, we are sorry to see this as we always want our customers to receive good quality products. Please DM us with images of the product packaging, expiry date, till slip, cellphone number and email address, so we can follow up and address this.

@Shoprite_SA @ShweleNgelosi What is this @Shoprite_SA 🤷‍♂️🤷‍♂️🤷‍♂️ This is definitely not a milk tart 😭 The taste is bad, there’s no proper pastry crust or creamy milk-based custard, and to make matters worse, there’s a mould-like texture on top 😭😭😭

@ThebeSicelo Hi, We tried to call you and could not reach you. Please provide us with a time frame in which we can reach you, so we may best assist you.

@Shoprite_SA Hi, thanks for trying to call. I’m not available for calls right now. Please send all feedback and the case reference number to my email: sicelothebe0@gmail.com This will help me keep a record of the resolution.

@bongyluaziey Hi there, we can confirm that it is a labelling error which occurred at one store and the correct price is R5. This product is part of a range subsidised by Shoprite to make products more accessible to our customers.

Run to Shoprite

@ThebeSicelo Hi Sicelo, please note that we have addressed the matter with the store management team and they will give you a call. Once again, we apologise for the inconvinience that this has caused.

@Shoprite_SA 0620608674

@BaleMrMoreFire Hi there, we can confirm that it is a labelling error which occurred at one store and the correct price is R5. This product is part of a range subsidised by Shoprite to make products more accessible to our customers.

@Chris_Exfail Hi Rapelang, thanks for highlighting this. Please DM us the store's name so that we can address your concern.

@motlatsi_n Shoprite👇 South african retailer are really good at subterfuge

lol Woolworths loyalty vouchers are crazy. “Get R15 OFF when you buy sweets and nuts for R500” Hey? 🙄

@ThebeSicelo Please DM us your contact number, so we may get in touch to gather more information and provide feedback. Kindly note that we were unable to locate a reference number as our Customer care email address is customercare@shoprite.co.za .

@Shoprite_SA Hi, I didn’t use my Xtra Savings card. Transaction: 21 May ~6:30pm, Hillbrow Till 1, electricity purchase. Cashier: Nomalungelo Prescious Jali. Please locate it using date, time and till number. Send me the case reference once logged.

@hunkentertainer Hi there, thank you for reaching out. We’re sorry to hear this. Please share your till slip with us and kindly DM us your contact number so we can assist you further.

@Shoprite_SA your Maboneng branch didn’t give me my scratch and I want it Do something

@ThebeSicelo Hi, we apologise for your experience and would like to investigate and address the matter urgently. Kindly DM us your contact number and Xtra Savings card number, so we may best assist.

@Shoprite_SA Hi @Shoprite_SA, thanks for replying. Emailed 21 May to customerservice@shoprite.co.za but got no reference number yet. Details: 21 May ~16:05pm, Shoprite Hillbrow Till 1, cashier Nomalungelo Prescious Jali. Rude, refused manager, discriminatory remarks. Please advise next step

@TshiremaPfariso Hi, thank you for getting in touch. We are sorry to hear this as we always want our customers to receive good quality products. Please DM us images of the product showing the batch number and expiry date, with your full till slip, and cellphone number, so we may assist.

Imagine your toodler eating expired noodles from @Shoprite_SA I bought them on the 19th May 2026. And he had already ate 2 packets.

@tiromanro Thank you for the feedback. We are glad to hear that your query has been resolved.

Ultimately i was assisted. Reality is that @Shoprite_SA does treat its customers well, the problem is their employees, the arrogance and disrespect they display is annoying. Thanks @Shoprite_SA for solving my problem.

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