Lyn Fields

@Iberia I am out of patience and having to wait on Iberia to complete my vacation plans. My points should have been refunded immediately and it’s been 3 weeks. This can’t be that difficult

@Sizzlyn65 Hola Lyn, we're deeply sorry for the inconvenience and kindly ask you to avoid duplicating the same query on two different channels. We've replied to your private messages on Facebook.

@Iberia I would not book any flights with Iberia using points. They cancelled a flight I booked for this October 3 weeks ago and my points have still not been refunded after dozens of calls, emails and claims. Filing an EU Flight Delay Compensation Form to try to get my points.