Sky Help Ireland

We’re aware of some ongoing issues that are affecting our ability to respond on X. In the meantime, you can still get support through our:   Facebook page: Facebook.com/SkyIreland
Instagram page:  Instagram.com/SkyIreland Thank you for your patience and understanding.

We can confirm this issue is now resolved. If you need support you can call us on 0818 719 819.

Our customers in Ireland may experience issues when trying to contact Sky by phone due to an outage with one of our service partners. We apologise for any inconvenience. Help & support can be found on Sky.com/Help.

Morning folks! Time for a Thursday tip! 😎 Are you having issues with your Sky Stream service? 📺 Our help website has an amazing self-help tool for all Sky Stream related queries. Check it out below ⬇ sky.com/help/sky-tv/sk…

@chrissmith_re Hi Chris, Thanks for getting in touch about this. Can you send us a DM please and a member of the team will be there to help as soon as possible. Thanks, Niall twitter.com/messages/compo…

@SkyHelpIreland when I ring my wife (moved from Vodafone) & son on their Sky mobiles, I’m regularly greeted by “SORRY THIS NUMBER DOESN’T EXIST”. Their coverage is abysmal too-it was to be on the Vodafone network but it seems to me that it’s only like Vodafones surplus capacity?

@funnights74 We can help now, sure. Please send us a DM via the link provided :) Thanks, Niall twitter.com/messages/compo…

@SkyHelpIreland Free now if you need details of the problem.

@SkyHelpIreland Sky tv down in Cork City?

@funnights74 No problem Aidan. Please send us a DM whenever you are free to chat to us. Thanks, Niall twitter.com/messages/compo…

@SkyHelpIreland Hi Niall, I will be at my apartment after work at 2 pm on Friday 1st of August.

@GlazersAmach Hi Mark, Thanks for getting in touch. Can you send us a DM about this please and a member of the team will be there to help. Thanks, Niall twitter.com/messages/compo…

Happy Wednesday everyone! Sky Mobile comes with full accessibility support 📱 Already own a mobile that meets your needs? You'll have no problem using it with Sky Mobile 👇 bit.ly/40JIGVg #SkyAccessibility #Accessibility #A11y

Happy Tuesday, folks! ☀ Are you heading away on your summer holidays soon? ✈ Here's how you can watch the shows you love on Sky Go for up to 30 days at a time 👇 bit.ly/44TfmOD

@elaine_jones Hi Elaine, Thanks for getting in touch. Can you send us a DM about this please and a member of the team will be there to help. Thanks, Niall twitter.com/messages/compo…

@SkyHelpIreland can you please help with the ID verification for the CSA impossible to complete, says verified successfully and nothing happens have phoned and been back to sky shop and they have been no help, thanks

@NagleMc Hi Jacqueline, Thanks for getting in touch. Are you unable to download it and watch it? Please send us a DM about this and a member of the team will be there to help. Thanks, Niall twitter.com/messages/compo…

@SkyHelpIreland any chance you can fix the catch up on love island for Friday night? It’s only available to download and trying to watch it on my device. Any chance you can fix it? 🙏🏻🙏🏻

Rise and shine for a new week everyone, it's Mobile Monday! ☀ 📲 You can stay in control of your mobile bill each month by utilizing our account & data roaming spend caps! Learn how in the handy help article below... 👇

@clegcrabman Hi David, thanks for getting in touch. I'm sorry to hear about this. Do you mind sending me a DM with your details so I can look into it for you? Thanks ^Hannah twitter.com/messages/compo…

@SkyHelpIreland I’ve been having an intermittent loss of service on my fibre broadband. Seems to occur in the evenings around 8/9pm. Could you please DM me to discuss this. Thanks

@mraaroncasey Ah brilliant! All the best! ^Niall

@SkyHelpIreland Hey Niall, an engineer has actually been out to the house already this morning to fix. Amazing response time! Thank you anyway!

@SkyHelpIreland Hey there, any known Loss of Signal issues affecting Lusk / North County Dublin?

Happy Friday! We hope you have a great weekend! 💃🕺 Your Sky ID is your online identity that allows you to manage your Sky account through our website and the MySky app. Learn all you need to know about your Sky ID below ⬇ bit.ly/3Ui29sF

@Learphollach Hi Ian, Thanks for getting in touch. Can you send us a DM about this please and a member of the team will be there to help. Thanks, Niall twitter.com/messages/compo…

@Edelly1 Hi Delly, Thanks for getting in touch. Can you send us a DM about this please and a member of the team will be there to help. Thanks, Niall twitter.com/messages/compo…

@SkyHelpIreland Eh just moved booked app for activation weeks ago. Sky NO SHOWED and replacement app a week away. AVOID AVOID AVOID TOTALLY UNRELIABLE

Happy Friday everyone! 🙌 Are you moving home soon? You'll have one less thing to worry about with our home move process. 🚚🏡 As a Sky VIP customer you're entitled to one free home move a year! bit.ly/3GxbHNb