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RURA has sanctioned GVA Rwanda Ltd (Canalbox) under Article 269 of Law No. 24/2016 for continued non-compliance. The operator is required to compensate all customers affected between 13–20 April 2026, pay daily penalties until full compliance is achieved, and submit progress reports within the prescribed timelines. GVA has committed to compliance, and RURA will continue to closely monitor progress to ensure full service stability. Failure to comply will result in further regulatory action.

RURA has sanctioned GVA Rwanda Ltd (Canalbox) under Article 269 of Law No. 24/2016 for continued non-compliance. The operator is required to compensate all customers affected between 13–20 April 2026, pay daily penalties until full compliance is achieved, and submit progress reports within the prescribed timelines. GVA has committed to compliance, and RURA will continue to closely monitor progress to ensure full service stability. Failure to comply will result in further regulatory action.