Sea of Thieves Info & Support

Finally, instances of loot disappearing from player ships and crews being migrated from servers during battle should no longer occur, following a server hotfix released late last week. Please let our Support team know if you’re still encountering these issues. 3/3

Our team are also aware of reported issues regarding pirates turning invisible when returning from the Ferry of the Damned - this is also being investigated, and we will provide an update as soon as we have more information to share. 2/3

Update 🧵The team are aware of an issue currently causing Rowboats found within Ashen Garrisons to disappear. We advise players to avoid using these specific Rowboats while we investigate and implement a fix. Rowboats found outside Ashen Garrisons are unaffected. 1/3

We are aware that the Obsidian Captain's Curtains, available through generous donations to Special Effect, are currently displaying the wrong design when applied to a ship. The team are aware and a fix will be rolled out as soon as possible.

The earlier issues with players experiencing Kiwibeard errors appear to be resolved and players should now be able to launch the game as normal. If you continue to experience any issues with launching the game, please raise a support request here: support.seaofthieves.com

We are aware of some players experiencing Kiwibeards when launching the game. The team is investigating and we will post an update as soon as we have more information. Thank you for your patience.

@DanjanoFrau @SeaOfThieves Hi there. Have you reached out to our dedicated support team about this one? They can have a look look into it: aka.ms/SoT_support

@SeaOfThieves last season i did all the deeds. progress said 29/30 so i asked around if it was common issue. no response from anyone. new season and still dont have my title. thank you rare. thank you for nothing.

The issues with players experiencing ghostbeards errors appear to be resolved and players should be able to set sail as normal. If you continue to experience any issues with getting into the game, be sure to raise a support request: bit.ly/3CfOFDH

We are aware of some players experiencing a ghostbeard error when joining a game. We are investigating and will update as soon as we have more information. Thank you for your patience while we resolve this.

@Gamer_AI7 @SeaOfThieves @EmbodyAudio Hi there. You can reach out to our dedicated support team to see if they're able to assist with this if you've regained control of your Microsoft account. aka.ms/SoT_Support

@SeaOfThieves @EmbodyAudio Is there any way to get my sea of Thieves account back after someone stole my Microsoft account since there link?

Alongside our new, free Enhanced Headphone Mode, @EmbodyAudio also offers the Immerse Gamepack to perfectly tailor audio for your ears! Pirates who purchase this will also receive the Coconut Headband as an in-game bonus. Learn more: embody.co/sot

@PixxyDoll @SeaOfThieves Please report it as a bug in our Support System.

The last 3 Commendations to do on Guilds. It's not quite crew based or quite individually based...if there is more than 1 of you on the ship, it randomly decides who to give the progression to, tested it out in different ways and it seems to be random. @SeaOfThieves @SoT_Support

@MPanda0401 Please create a ticket in the Support System, and our team will be happy to help.

@SoT_Support I am still getting Lavenderbeard (Servers are unavailable)

The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved. Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.

This issue is now resolved and players should now be able to log into Sea of Thieves services as usual. Sorry for the disruption! If you continue to experience any issues with getting into the game, be sure to raise a support request: support.seaofthieves.com'

While issues with matchmaking are seeing some improvements, players may still encounter issues or instability as we continue working towards a resolution. Thank you for your patience.

This issue is also impacting Sea of Thieves services - please be assured we are monitoring the situation and will update you all once this has been resolved. x.com/AzureSupport/s…

@kingkuley Please create a ticket in our Support System and our team will assist you.

@SoT_Support matchmaking issue back? ps5 and can't get into a game

The issues with matchmaking appear to be resolved and players should be able to set sail as normal. If you continue to experience any issues with getting into the game, be sure to raise a support request: support.seaofthieves.com

The team are aware of a current issue with matchmaking. We are investigating and will update once it is resolved. Until then, please be aware that you could experience a delay accessing the game, and some players may be unable to get in. Thank you for your patience.

The earlier connection issues appear to be resolved and players should be able to set sail as normal. If you continue to experience any issues with getting into the game, be sure to raise a support request: support.seaofthieves.com