Som Dixit SD

@zomatocare @zomato No customer support, no refund is provided for this kind of food, I have denied to receive food in this condition, and complaint it on customer support, but worst bot support team is not ready to refund my amount. #boycottzomato #zomatoscam #onlinescam

@zomatocare Food was in this condition, so I haven't accept it, and for raising complaint I have mistakenly marked delivered, but tomato's worst customer support is not giving any solution, guys don't order prepaid, and boycott zomato ❌

@zomatocare is this the food you are showing delivered to me? Didn't receive the food because of spillage issue, no direct contact details of zomato available in public, no refund and no response is coming from zomato side, it's my mistake that i placed prepaid order.

@zomatocare @zomatocare @zomato hey tomato where is my refund, your executive told me that we will refund your whole money, even no one is responding on person dm?

@SomDixitSD Hey Som, thank you for getting on a call with us to discuss your concern. Feel free to reach out to us for any further queries.

@zomatocare what kind of more picture you want, I haven't received the order but for raising query I marked order delivered myself, because the whole food is spilled in package and it was leaking out, delivery partner took the package back, and no resolution provided #scamlert

@zomatocare @zomatocare i have not received any refund so tell me when will i receive?

@flipkartsupport guys flipkart is cheating with us by taking processing fees even in cancelled products before shipping, so now I have decided to place 10-15 cod orders and deny at the delivery, because I believe in taking revenge 😂

@flipkartsupport Lol Copy pasting the same things again and again 😂 flipkart stop giving your cheap services to us, shutdown your company if you can't even afford customet support team, using bots for customer resolution 🤣

@SomDixitSD We apologize for the experience. We acknowledge your concern but it appears that one of our specialists has already provided a resolution in a previous message and the necessary information has been shared. Appreciate your understanding. twitter.com/messages/compo…

@flipkartsupport guys flipkart new scam alert, they will charge you processing fee 🤣 and main thing is even without providing any service, so please don't place prepaid order and avoide using flipkart. #boycott #boycottflipkart

@zomatocare @zomatocare where is the solution of my problem? Don't think you can exhaust me and trap me in your lengthy process.

@SomDixitSD Hi Som, please DM us your order ID and we will look into it. twitter.com/messages/compo…

@flipkartsupport Where is the answer of my these questions? And what do you understand by processing fees, because according to me a person or company charge pf only if they are providing services

@SomDixitSD I apologize for the inconvenience. We’ve already addressed this in our previous message, so please refer to that for clarification. If there’s anything else you need assistance with, feel free to let us know. Thank you for your understanding. twitter.com/messages/compo…

@flipkartsupport in public flipkart is showing they are very good in customer support, but the reality is they are the worst, they even can't address your query, just doing copy paste of fixed words. Boycott the flipkart guys #flipkartscam #scamalert

@deekshaim2668 Yess please, like all the online platforms started there bot customer support, no proper customer support number Or mail I'd are available publicly, literally this shows there clear intention of cheating with the customer's. I think again we have to start shopping offline 🙏

@flipkartsupport Already asked the question could you please answer me of those questions?

@SomDixitSD Extremely sorry for the experience with the order. We have noticed that one of our experts has already attended to this matter in the past. If there are any other concerns you have, please inform us. We would be more than happy to assist you.

@zomatocare See don't waste my time in reviewing it, just check with your delivery partner by calling him, he will tell you everything, and because of your worst bot customer support system we were unable to cancel the item

@zomatocare @zomato @deepigoyal Have you guys installed the bot system just to misguide the customers and exhaust them and make them believe that they're not gonna get any solution and bound to deal with the problem solely when the fault is yours? This is exploitation #scammers

@flipkartsupport These are the replies? Ignoring my concern and msg, don't think customers are fool

My deepest apologies for your experience with the recent order. We've already communicated the resolution to your query via previous post. For any additional help, We're here for you 24x7. To get in touch with us, visit the 'Orders' page link>>select order>>'Help' (Top right corner)>>'Chat with Us'. 'Orders' page Link: fkrt.it/c5RoZGNN

@flipkartsupport guys don't order prepaid from flipkart, they are the biggest cheater, they will deduct the amount if you cancel the order, flipkart is a biggest scammer in e-commerce #boycottflipkart #flipkartscam

@flipkartsupport Guys they are not giving any solution, they just repeating the msg which they have sent me previously, guys mark my word don't trust flipkart and there prepaid order. #boycottflipkart

@SomDixitSD We've just replied to your DM. Take a quick peek. twitter.com/messages/compo…