Sonet Digital

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Sonet Digital

Sonet Digital

@SonetDigital

Sonet Digital is an Internet marketing company that specialises in online marketing solutions, PPC, and digital strategy - We think outside of circles!

UK Katılım Ağustos 2009
383 Takip Edilen831 Takipçiler
Sonet Digital
Sonet Digital@SonetDigital·
@DrayTekUK This was nothing to do with the show, it was instead customer support for DrayTek.
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DrayTek UK & Ireland
DrayTek UK & Ireland@DrayTekUK·
@SonetDigital sorry you are having trouble getting through. Please note, no tech support staff attended the show yesterday.
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Sonet Digital
Sonet Digital@SonetDigital·
@DrayTekUK Rather than tweeting, try answering your phone lines and tend to customer support!
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Sonet Digital
Sonet Digital@SonetDigital·
@rustybrick Getting some traffic as we just seen it :). global outage/outrage
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Barry Schwartz
Barry Schwartz@rustybrick·
I can't even check my Analytics to see if my story about Google being down is getting traffic #2020 :P
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Sonet Digital
Sonet Digital@SonetDigital·
@gsuite What was wrong with the name Team Drives? It was exactly that, sharing amongst teams.
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Sonet Digital
Sonet Digital@SonetDigital·
@wp_rocket I would prefer to each a positive solution that go the refund route. A refund was last option because of the lack of support. Try Vincent
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WP Rocket ™
WP Rocket ™@wp_rocket·
@SonetDigital Hi, we need the email address to retrieve your ticket. We tried to look for "Sonet Digital" in our mailbox, but guess you used another account to send us your refund request.
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Sonet Digital
Sonet Digital@SonetDigital·
@wp_rocket can we get a response to our support ticket, please? Thanks
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Sonet Digital
Sonet Digital@SonetDigital·
@wp_rocket Hi, whats the email addy? This is becoming frustrating and have sent in a refund email per your guidelines but no response to that either.
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WP Rocket ™
WP Rocket ™@wp_rocket·
@SonetDigital Hi, would you please send us a DM with the email address linked to your WP Rocket license? We're going to check what happened with the ticket. Thanks!
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Sonet Digital
Sonet Digital@SonetDigital·
@wp_rocket Hi, yes we did receive an automatic reply. We had one response from Sabrina, then it went dead.
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WP Rocket ™
WP Rocket ™@wp_rocket·
@SonetDigital Hi. Would you please tell us if you received the automatic reply, when you sent the ticket for the first time? If you didn't, it means we didn't receive your request in the first place.
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Sonet Digital
Sonet Digital@SonetDigital·
@wp_rocket Hello, this has been several days now. You started to deal with it then stopped.
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WP Rocket ™
WP Rocket ™@wp_rocket·
@SonetDigital Hi! Did you receive the automatic email that confirms we received your message? If so, remember that our support team answers tickets on a "first-come, first-served" basis: your reply will arrive, give us some time! Thanks in advance for your patience :)
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