Sonic Drive-In

@lp_enthusiast We apologize for any frustration, Dave! We'll pass your feedback along to this drive-in.

@sonicdrivein tell the franchise owner in cadiz ky to fix his touch screens. It wont let me tip the workers here. Bush league

@CarolinaAce2 Oh no! Sorry we kept you waiting, Carolina. Send us a DM? twitter.com/messages/compo…

@sonicdrivein I have no clue how but yall have to get the locaction in dallas tx off of 75 and forest ln in check.sitting in the drive thru for longer than 15 mins is ridiculous 😑 it never fails.

@Jmann213 Oh no! We encourage you to contact the drive-in you visited directly about this. If you cannot reach the drive-in, please feel free to DM us. twitter.com/messages/compo…

@sonicdrivein thanks for changing me for bacon on my burger but not giving it to me 🙄

@codylovesclips We hate disappointing you like this! Send us a DM so we can connect you with our customer care team? twitter.com/messages/compo…

@Xppottt This isn't what we like to hear! Send us a DM so we can get you connected with our customer care team? twitter.com/messages/compo…

@sonicdrivein your restaurant claimed they were out of ice cream and I needed to cancel my order within the app which I couldn’t do—called the store and nobody answers. They even completed my order as if I picked it up. Is this good service to you guys? 😑

@JOEB388 We’re so sorry to hear this, Joe! If you have any issues getting in contact with the store directly or speaking with a manager on duty, feel free to send us a DM and we’ll get you connected with our customer care team. twitter.com/messages/compo…

@sonicdrivein y’all need knew management at store Location ID: 1834 CARENCRO, LA burger was so cold cheese wasn’t melted and lettuce tasted like it was left out for days when I turn around and went back they said it wasnt there problem

@codylovesclips That's frustrating, we're sorry to hear this. Send us a DM? twitter.com/messages/compo…

@Wusicx Thanks for letting us know, Wendell. If you have any issues getting in contact with the store directly or speaking with a manager on duty, feel free to send us a DM and we’ll get you connected with our customer care team. twitter.com/messages/compo…

@Beyonce @rihanna @sonicdrivein Hey Sonic American’s Drive In , the ice cream yall are serving taste like poison at this location 2506 Barataria Blvd Marrero La 70072 they don’t make the ice cream right with the flavors you pick out .

@Rector_Katelynn Hi Kate! If you're personally experiencing specific issues with the app, please feel free to send us a DM so we can point you in the right direction. Thank you! twitter.com/messages/compo…

@sonicdrivein can you please fix your app？

@_Bushum You should be able to find the Order Ahead Feedback button by tapping the top-right corner of the home screen on the app. We hope this helps!

@sonicdrivein How do I submit a ticket? When there isn’t a place to submit a ticket at!

@sonicdrivein I have a digital gift card with $7.42 on it & I can’t use it. Please help!

i am the first in my bloodline to put pickles in dr pepper

@JonTeague983812 Jon, we're sorry to hear we kept you waiting. We’d like to connect you with someone from our customer care team. Please DM us! twitter.com/messages/compo…

@sonicdrivein How long is a reasonable amount of time to wait for someone to take an order at sonic these days? Sunday 4:47 three cars in the lot. Took 15 minutes to get an order in. You still consider yourself a fast food restaurant?

@skjeisy We’re so sorry to hear this! If you have any issues getting in contact with the store directly or speaking with a manager on duty, feel free to send us a DM and we’ll get you connected with our customer care team. twitter.com/messages/compo…

this is hands down the worst experience at sonic i've ever had and i've had many experiences at sonic!!!!!!! @sonicdrivein what are we doing!!! asking for a friend (im the friend) 😭😭

@5thletterNC Hi, we'd like to investigate this and put you in contact with our employee hotline. Please send us a DM. twitter.com/messages/compo…

Hey @sonicdrivein why is my daughter in law’s boss taking her off the schedule because she’s pregnant? Please advise.

@josemorales787 We hate disappointing you! Have you already spoken with the drive-in about this? We’re also happy to put you in contact with our customer care team if you’ll send us a DM. twitter.com/messages/compo…

@sonicdrivein Just had the worst experience at the Sonic on 13004 Eastlake. The staff wasn’t responding to orders at the stalls and didn’t notify customers that stall service was unavailable. We ended up having to go through the drive-thru because no one would bring our order out

@Hawgwilde That's a long time to wait and we apologize. Will you send us a DM? twitter.com/messages/compo…

@sonicdrivein You'd better fix the HORRIBLE service at 5903 Roswell Road location in Sandy Springs, GA. Been here an hour waiting on my app order in a stall.

blasting dubstep in my car at sonic when i eat 5 corndogs trying to attract a mate

@MammothV2 Oh no! Sorry we kept you waiting, Ben. We’d like to connect you with someone from our customer care team. Please DM us! twitter.com/messages/compo…

@sonicdrivein Did a mobile pick up order., went to the mobile pick up order stall typed in the number like the app asked me , took 30 minutes to get my food for them to tell me come through the drive-through next time we don’t pay attention to the mobile drive up spots. Worst cs

@CapnSnarkyPants Hi Pistol, you can cancel your order up until 5 minutes before your selected pick-up time. In the app, tap on the red button with the bag icon and then tap on View Order. That will open your order details page. Scroll to the bottom and find the Cancel Order button.

@sonicdrivein fix your app! Add a cancel order option! A 30 minute phone call to cancel is ridiculous.