Sonic Drive-In

@Azazelnotisaac Hi! You're always welcome to contact the drive-in you visited directly and share your feedback. Sorry to hear we disappointed you!

@sonicdrivein please explain

@Usen63 Hi there! You're always welcome to contact the drive-in directly and share your feedback with the manager on duty. We’re also happy to put you in contact with our customer care team if you’ll send us a DM. x.com/messages/compo…

@sonicdrivein this is the sorry large peanutbutter milkshake I received from the Sonic near the Millcreek Mall Erie, PA Note the straw length. It looks like a cherry was put on. It must have been taken off because it wasn’t in the drink. Minimal whip & ice cream, max peanutbutter

@kcihawk12 Oh no! Sorry we kept you waiting, Zach. Send us a DM? x.com/messages/compo…

@sonicdrivein appreciate the 25 minute wait for sodas after my daughters eye exam. Had to leave and go to next thing. Great customer a service.

@lucaskent91 If you're having issues with a specific SONIC location we'd be happy to help, Kent! Feel free to send us a DM with some details about your experience. x.com/messages/compo…

I don’t think I’ve had a hot 🍔 from @sonicdrivein since 2011. 😩 what’s happening? 🧊

@MWMH2013 Hi Matthew. We'd like to look into this and put you in contact with our customer care team. Please send us a DM. x.com/messages/compo…

Don't eat Sonic for a full year. They blame customers for app problems and dont actually read emails to customer support. I just wanted 1/2 price drinks as I am Legend. It never came on. Now telling me I chose a reward option that I did not choose so boycott! @sonicdrivein

how to dealmaxx: 1: get in your car 2: drive to Sonic 3: order the big deal meal for $7 4: go goblin mode 5: repeat

@YoruNeko619 This isn't what we like to hear! Send us a DM so we can get you connected with our customer care team? x.com/messages/compo…

@sonicdrivein on 2021 Thomas Dr needs new management, new employees; hell shut the whole place down at this point. Never a good experience here always waiting 30+ min for simple DRINK orders🫩

@mrshadesesq Hi! We encourage you to contact the drive-in you visited directly about this. If you can't reach the drive-in, please feel free to DM us. x.com/messages/compo…

@sonicdrivein I paid extra for a large to be given a container not full. This is pathetic

today is national buy a beautiful girl a corn dog day

@digitaldadtx We're so sorry to hear this! Have you already spoken with our app team? If not, please DM us. x.com/messages/compo…

Hey @sonicdrivein why is your app choosing the Legend level reward for people? Been working to get there for the 1/2 price drinks. Now it looks like some other option was chosen for me. Not sure who is in charge but they need to fix the system. 😠👎

@TheRealJuzzo1 Hi! We encourage you to contact the drive-in directly and share your feedback with the manager on duty. We apologize for any frustration!

@sonicdrivein Tried to get American dog but the employees trolled me with toppings, what the heck?

sonic happy hour is calling, you picking up?

@meghor_ We hate disappointing you! Have you already spoken with the drive-in about this? We’re also happy to put you in contact with our customer care team if you’ll send us a DM. x.com/messages/compo…

@sonicdrivein got my order wrong 😭

@wagemama_ningyo Hi, we'd like to investigate this and put you in contact with our customer care team. Please send us a DM. x.com/messages/compo…

@sonicdrivein hey why did I get plastic in my mozzarella sticks :(((((

@CAdatlichi We'll let our product development team know there's interest in bringing them back!

@sonicdrivein When could I expect to get Cinnabites/Cinnasnacks again?

@3astridge This isn't what we like to hear, Wesley. Will you send us a DM with some details about your experience at the drive-in? x.com/messages/compo…

@sonicdrivein fascinating! I spent hours today trying to reach customer service. Never once talked to a real person. Was hung up on repeatedly after the recordings reached their apparent time limit. If Sonic doesn’t care about customer service why should I ever go to Sonic?

@SportsNGaming98 This isn't what we like to hear. Please send us a DM with some details about your/your mother's experience. x.com/messages/compo…

My mother was harassed by one of your employees after she was shorted a corn dog on her order today. Wtf are you guys doing allowing this evil behavior. They didn't even give her the missing food??!?!? @sonicdrivein

@CaseyHu Thanks for sending us a DM about this earlier so we could follow up with you, Casey!

@sonicdrivein y’all tweet all day but won’t answer a phone : respond to support tickets / or process refunds. Sweet!

@FlamingYonn Thank you for letting us know. We take food safety issues seriously. Will you send us a DM with some more information about your experience and conversation(s) with our customer care team? Thank you.

@sonicdrivein received an ice cream treat with large pieces of plastic lid mixed in. I've reached out to the customer assistance line nearly a month ago, only to be told the local restaurant would contact me, which has yet to happen. What a disappointment. Case CCC10809737

@itsjohnrudy Thanks for sending us a DM about this on Instagram, John!

Do better @sonicdrivein This was taken at 2:05pm at the sonic drive-in located at 11780 Amargosa Rd, Victorville, CA 92392. Quite honestly appalled by this behavior by the employee here.

@KathrynHawks1 Hi Kathryn. We encourage you to contact the drive-in directly and ask to speak with the manager on duty about this. We’re also happy to put you in contact with our customer care team if you’ll send us a DM. x.com/messages/compo…

@sonicdrivein wth is this?! I ordered the thing in the picture and this is what I got. This has to be false advertising.

@Roja1670 We're so sorry this happened. We'd like to connect you with our customer care team, send us a DM? x.com/messages/compo…

Im sadden last week I weny to get some food and did an online order and was told the CO2 was out or something and if I wanted a refund I had to call.. ive been calling and NO ONE is calling me back smh @sonicdrivein