@charliebush88 Thanks for bringing this to our attention. Our team will be looking into this. If you would like to share more details for follow-up, please send us a DM or visit us at speedway.com/about/contact.
@Speedway worst customer service going out to Faircrest Speedway in Canton Sara-manager...you and your team suck. You have been reported...I will run this up the flag pole. Watch your money people..they are thieves at this location!
@Jimbeemjim Thanks for bringing this to our attention. Could you send us more details at speedway.com/about/contact so we can look further into this? We appreciate your feedback.
@McFerranheit We appreciate your feedback. If your physical gift card isn't working, our Credit Department can look into it. Please pick up a new blank gift card and call 800-428-4016, Monday through Friday, 8:30 am to 5:30 pm EST.
@Speedway It wont swipe, and there’s a balance on it… and now that its “business hours” I guess I can try and call but I mean, how hard is it to have someone available to help me on the weekend? You’re open in the weekend, problems happen on the weekends.. maybe think about that next time
Why can’t I type in my gift card information to use it at @Speedway? Why are you letting @7eleven ruin you? This used to be my favorite Gas station and your slowly losing me
@ThatsMyOpinion7 Thanks for bringing this to our attention. Can you send us a DM so we can get a few more details to look into this? You can also visit us at speedway.com/about/contact.
@xgamer28x We're sorry to hear this! Can you send us a DM so we can get a few more details to look into this? You can also visit us at speedway.com/about/contact.
Really getting tired of going into my local @Speedway and them being always out of diet Mountain Dew fountain. Do better 711 give these store more extra stock.
@Speedway please explain to me why your cashier needs to scan a 56 year old mans drivers license to buy cigarettes? How much are you getting for selling my information to companies I dont want
@savral Thanks for letting us know. Our team will be looking into this. If you would like to share more details for follow up, please send us a DM or visit speedway.com/about/contact.
@Speedway you REALLY need to look at the store in New Berlin, WI on National Ave. One month of the coolers being down, no fresh food, and just piss poor customer service. Friends that live around this place are pissed and looking at other stations to go to. #notgood#savespeedway
@phantom0600 Price Lock is valid when you pay through the app. When you arrive at the pump, in the app, select your store and tap "Pay for Fuel" to begin. We're sorry for the confusion. If you need more help, please reach out to us at speedway.com/about/contact or call 1-800-643-1948.
@Speedway I didn’t realize you were running a scam, your price lock is definitely one. I have locked my fuel price in twice and both times it never worked, scanned the code as directed and it never worked. I will say you were much better before you merged with @7eleven
@spiderweb1984 Thanks for bringing this to our attention. Can you send us more details at speedway.com/about/contact so we can address this further? We appreciate your feedback.
@Speedway You need to fix this ASAP!!!! This is in Anna, Ohio. Lady said Corporate has been trying to fix it all day. Looks to me like you are exploiting interstate drivers 100%
@Dl_Gulley We're sorry to hear this! This feedback has been shared with our teams to look into it. In the meantime, please ensure that your app is updated. You can also check your balance at speedway.com/gift-card-bala… or call 800-428-4016.
@Speedway - your app is terrible at updating Gift Card balances…
I almost think its intentional to get extra money by having someone buy something just to read the receipt, because there are no kiosks anymore…
This balance has displayed since NOVEMBER of last year…
@Speedway Would it be possible for you to get rid of the mold at your gas stations I'm so sick of getting home and tasting mold in my drinks. It's gross. Out of the 5 in my area only 2 don't taste like mold. I thought 3 but after today it's down to 2.
@CalathanFoE We apologize for the inconvenience. Our team will be looking into this. If you would like to share more details for follow-up, please send us a DM or visit speedway.com/about/contact.
@Speedway what's the point of having a cafe if it's never going to be open? Here's an idea, how about you tell your district manager in charge of Fayette county, PA Speedways to get off their ass and do their damn job.
@ProphetJn316 We're sorry to hear about your experience and want to look further into it! Can you share more details with us at speedway.com/about/contact? Thanks!
Are you now specializing in rude cashiers? Worst attitude ever @Speedway I interrupted her phone time. So sorry to give you any business. #epicfail#watchthefootage
@supremeCmmndr Thanks for bringing this to our attention. Can you send us a DM so we can get a few more details to look into this? You can also visit us at speedway.com/about/contact.
well @Speedway in Newport KY is disgusting and will never get my business again. Ive watch this guy go from dead to this -- all in the same spot next to the pump. the thug cashier was busy blasting mysic and texting from his phone to sweep i guess. Store was empty btw..
@AmandaMill19268 We're sorry to hear about your experience. For assistance with this, please reach out to our Credit Customer Service Department at 800-428-4016, Monday through Friday, 8:30 am to 5:30 pm EST. A representative would be happy to look further into this for you.
@Speedway you are holding onto a transaction that was not processed. So now I can't get gas and I can't get my money back. I've tried contacting you every which way.....surprisingly difficult. How is this even remotely OK. Please contact me before I escalate this further
@ALyftDriver1014 We've shared this feedback with the appropriate management teams for further handling. We look forward to providing you with an improved experience.
Hey @Speedway it would be great if you employees would put receipt paper in the pumps because the reprints we get in store doesn’t have the date on it which is kind of important when said receipt for taxes. Is it company policy not to put receipt paper or is this store lazy?