Sports Experts

@rohi_cool Hi @rohi_cool, thank you for sharing. Our Customer Service team has contacted you by email on September 24. Kindly refer to our email for further details. We understand you're disappointed, but we confirm that the stores you visited acted in accordance with our Return Policy.

@sportsexperts i bought shoes from your store and in 3 weeks the glue is already coming off also the missing thread can be seen, however no damage anywhere else… store manager refused to take them citing wear and tear …tell me this is wear and tear…could you please help

@GrandChat65 Hi @GrandChat65, please send us your order details via email at support@sports-experts.heyday-mail.com. Thanks!

@sportsexperts Yeah. Your DMs aren't open

@sportsexperts I have to say that ordering a pair of shoes for pick up and not hearing anything for over 48hrs is odd nowadays. What is the SLA for this??

@anaentwit Hello Ana, Please note that during our Black Friday promotion, no price adjustments are possible on previously purchased items. We will not be able to adjust the price of any product during this period.

@sportsexperts what’s your policy on price adjustment? I bought a jacket full price last Saturday and now is on sale. Thanks.

@BenWhite26 Hi Ben, thank you for your message. We understand your concern and will forward this information to our purchasing team. In the meantime, we suggest you contact your closest Sports Experts store, and they can potentially obtain Alouettes gear on request. Thank you.

I just went to @sportsexperts but they had no @MTLAlouettes gear at all. They had Blue Jays caps and Expos caps - a team that hasn't existed almost 20 years! Why is it so hard to find licensed gear of one of our professional teams in the very city they play in?

@inbal_it Hi! Here's the correct contact form from our website : sportsexperts.ca/en-CA/contact-… You can also reach out to any Sports Experts near you. Have a good day!

@sportsexperts Your contact form is not working and I need to get in touch with you. Please help!

@BenoitLeNabec Bonjour Benoit, le site web est disponible en français et en anglais. Voici les liens: FR : protect-eu.mimecast.com/s/KMxVC32qwHWZ… EN : protect-eu.mimecast.com/s/FvbCC4RrLfRr…

@sportsexperts Vous devez offrir le site Atmosphère en Français ou en Anglais au travers le Canada. Plus de 1 000 000 de francophones au Canada Le Nouveau Brunswick est une province Bilingue - 32% sont francophone Plus de 500 000 francophones en Ontario atmosphere.ca/choose

@legomyrstan Hi there. Can you please send us a private message with more details? Thank you.

@sportsexperts are sure you're trying to say my name is invalid?

@TheRealDarelj Hi Darel, We would like to know more about this situation. Can you please send us a DM with more details of the situation and your phone number and email address so our team can follow up? Thank you.

@sportsexperts ay yo! Why are your loss prevention personnel of Carrefour Laval following us around the store? Are we not allowed to shophere? Or is it because we are a minority.

@jamesfthibault Hello James, we're sorry to hear about this. Feel free to email our customer service at service.sportsexperts@fglsports.com if you need any assistance from us. Have a good evening!

@OspreyPacks Hope you can help. I bought the 2L hydration pack last week at @sportsexperts . I filled it today to let it sit for a good rinse before I use it. It is leaking around the seam at the bottom where the hose connects. Please advise.

@MasseyAvalanche Hi there, we're sorry to learn that you had a negative experience at one of our stores. Please share your experience with our colleagues from customer service at service.sportsexperts@fglsports.com so that they can follow-up and ensure that this situation does not repeat itself.

@sportsexperts Boycott this shitty company!! Went in today to buy a set of cross country skiis for myself and the 8 staff hustled me out because I have a mask exemption. Not a soul in the store. Shame on you hooligans

👌🤣

@Sofagologlu Bonjour Nous transmettrons votre commentaire au bon département. Merci.

Message pour publiciste de @sportsexperts Le volumen excessif d'annonce sur app RDI est agressant et contraproductif, à chaque fois qu'il débuté, on resent du refus vers chaine des magasin, certainement je n'irais pas pour faire des achats.

@r0bertr0n Hello Roberto, thanks for asking. Unfortunately, Sports Experts online orders has been delimited in Quebec only as a franchise territory. The other provinces are corporate territories and are served by Sport Chek and Atmosphere.ca. We apologize for the inconvenience.

@SarahWho2 Bonjour Sarah, nous vous recommandons de visiter le lien suivant : bit.ly/30SFoAH afin de trouver votre magasin et de les contacter directement. Merci et bonne journée 💚💙

@sportsexperts est ce que vous avez toujours de l'equipement junior d'occasion à Rockland?

@cdaigle123 Bonjour, Christine. Écrivez-nous à service.sportsexperts@fglsports.com afin qu'un membre de notre équipe puisse jeter un oeil à la situation. Merci.

@sportsexperts en français cette fois: vous privez ma nièce qui habite le Québec d’une carte cadeau de ma part parce que mon adresse de facturation est en Ontario? C’est quoi cette connerie?

@FabianoBrennand Hi, Fabiano! Yes, our Rockland Center location does offer this service.💚💙

@wouimbly Bonjour. Pourriez-vous nous envoyer un message direct avec plus de détails ainsi qu'une capture d'écran ? Nous vous aiderons avec plaisir.

@sportsexperts J'ai cette erreur depuis des mois sur votre site quand j'essaie de passer une commande en ligne: Une erreur est survenue. Veuillez rafraîchir cette page ou ressayer plus tard. [AggregateException]

@rx98111 Bonjour, pourriez-vous s'il vous plaît clarifier votre question afin que nous puissions mieux vous aider? Merci!

@boomergirl50 Hi there, Thank you for reaching out. Please contact our customer service line at 1-844-651-2313 for assistance. Hours of operation: Monday to Friday 8am to 9pm and Saturday to Sunday 9am to 5pm, EST.

@ElenaGallant Hi Elena, We're sorry to hear about your experience. Could please send us a PM with your phone number and your email, so we can look into this? Thank you.