Squaretalk

Every call after the first 15 seconds is pure improvisation. 📞 We built 5 Outbound Sales Script Templates to address that: cold calls, follow-ups, reactivation, referrals, and closing calls. Read the scripts and get tips from our Sales Lead Vasilen 👇 squaretalk.com/outbound-sales…

At Squaretalk, we believe a company is only as strong as the people who build it. We introduce SquareUp Skill Hub, our new internal initiative, powered by @Udemy. The Skill Hub offers structured courses thoughtfully matched to each team member's role, ambition and personal goal.

@CoinGate, our crypto payment partner, is now MiCA-licensed, setting the gold standard for compliant crypto payments across the EEA. Squaretalk clients can benefit from faster settlements, zero chargebacks, and fully regulated payments. Get the full story: squaretalk.com/squaretalk-and…

Amsterdam is calling, and we cannot wait🌷 In one month, Squaretalk is heading to #Money20/20 Europe. We'll be on the ground to connect with the partners and fintech innovators and share how Squaretalk is helping financial services teams move faster without cutting corners.

We're pleased to welcome Jay Stausberg as Squaretalk's new Sales Director! Jay brings extensive experience building high-performing sales teams in complex environments. He is a leader who builds lasting results, not just short-term wins. We're еxcited to see his impact ahead!🚀

We're thrilled to introduce our newest technology partner — Markets CRM 🤝 With this integration, Markets CRM users have the full power of Squaretalk built directly into their workflow, including automatic call logging, live contact center monitoring, and a predictive dialer.

Great tech is table stakes. What truly sets a platform apart is the people behind it. At Squaretalk, your success is our business, from seamless setup to an account team that actually shows up for you. Used Squaretalk? Drop your experience below 👇 sourceforge.net/software/produ…

Most contact center teams stay on outdated platforms because switching feels risky, but the cost of staying adds up. We’ve created a practical migration guide to help you switch with zero downtime or data loss. 📖 Read the full guide here: squaretalk.com/migration-guid…

Call center managers see idle agents and think: Problem. That's actually shrinkage, and misreading it is expensive. Shrinkage = time agents are clocked in but not on calls. It's natural, but unmanaged, it causes understaffing, burnout & high turnover 👇 squaretalk.com/call-center-sh…

Spring is in full bloom at Squaretalk's Office 🌸 After months of focus and dedication, it was the perfect moment to pause, recharge, and celebrate a strong Q1 together. There’s a sense that something meaningful is taking shape, and we’re just getting started. ✨

Squaretalk lets your agents log calls and keep every conversation organized directly inside #ZohoCRM. 📞 Click-to-Call - Execute calls with one click 🎙️ Call recording - Automatically record calls & link them to Zoho 🔔 Updates - Receive updates on received calls See more 👇

Last week, we clarified the difference between CRM and CCM. CCM works best as a phased operational shift, not a one-time tool rollout. Done right, it turns communication into a measurable driver of performance and customer experience. Here’s how to get started in 8 Steps 👇

Do you know the difference between CRM & CCM? CRM stores customer data, CCM defines how you actually communicate with customers across calls & messages. Without CCM, even the best CRM can’t ensure consistent interactions. Learn how they work together: squaretalk.com/customer-commu…

#G2 Spring Badges are here!🌸 Squaretalk has earned 53 Badges, across 100 Reports, all powered by the amazing feedback and support from our customers. 💙 Thank you for trusting us and being part of our journey. New releases are ahead. 🚀

We're excited to be in Opatija, Croatia, for the #CEECEE2026. The energy is already strong with a full day of meetings, reconnecting with partners, and kicking off new conversations with industry leaders from across the region. If you’re here, let’s connect!🤝 #NetworkingDay

🚀 Streamline your post-call work! With Squaretalk’s Call Wrap-Up feature, agents can select dispositions and add notes immediately after each call while details are still fresh. Better data, clearer reporting, and structured workflows. Learn more 👇 squaretalk.com/call-wrap-up-w…

The Squaretalk team is heading to #CEECEE 2026 in Opatija, Croatia and we’re proud to be event sponsors! Central and Eastern Europe Carriers and Enterprises is one of the leading conferences for telecommunications, information security and digital transformation. See you there!

🚀 New Feature: Secure Internal Chat in Squaretalk Collaborate with your team directly inside the platform, no switching between tools or losing context during live calls. Message colleagues, coordinate with teams, and get real-time alerts. Learn more: squaretalk.com/secure-interna…

🤝 Squaretalk + CCSA Africa 🤝 We’ve partnered with @Callcentersols to strengthen CX and outsourcing capabilities across Africa. Our contact center platform, combined with CCSA's experts, ensures culturally aligned, effective communication. Learn more: squaretalk.com/new-partnershi…

Customer conversations are a powerful source of insight when we know how to unlock them. Squaretalk's voice analytics turns calls into data that improves CX, agent performance, compliance, and revenue outcomes. Here are 6 ways it’s transforming modern contact centers 👇