Squarespace Help

Designing your own website is a great way to make your personal brand or business accessible, and get your message out to the world, whatever it may be. Learn more on MAKING IT → share.sqsp.link/GuideToWebsite…

@Braveronllc Thanks for following up. We've just replied to your DM to assist you.

@SquarespaceHelp Braveron.com I have Go Daddy as the registrar I swapped the DNS to your servers and it’s been like 4-5 days. Can you please help me I’d like to keep my domain registration with Go Daddy as I have 20 of them there.

@SquarespaceHelp can you help me my site has been unavailable for 4 days. DNS transfer.

@xwaveone We're sorry to hear of this trouble. If domains were unavailable, this means a Squarespace user already registered them. You can use the contact form on Whois to get in touch with the current owner and ask if they're available. See our guide for details: sqsp.link/41k3ty

>tries buying a .com domain >can’t because Squarespace owns it. >Sees all the other domains I would choose instead. >can’t get them bc Squarespace owns them. wtf is @squarespace doing parking main level domains for no reason…

@Deomai08Gomez Hi there. It sounds like your account that doesn't have owner permissions for the domain. You can use the recovery link here: sqsp.link/wK39k1. For additional help, please submit our recovery form, here: sqsp.link/qc5VBT.

@squarespace I am trying to renew a google domain it expired but doesn’t give me a renew option I try to look to speak to live chat that not an option and I sent an email help!

@GeffrardG88883 Hi there, it looks like this domain was registered through Google Workspace. Follow the steps in our guide to sign into the Squarespace account created for the domain: sqsp.link/gw565R. Feel free to send us a DM if you have any questions. twitter.com/messages/compo…

@SquarespaceHelp @samliddicott my domain name is begcleaningservices.com my domain does not show up on the dashbord

.@SquarespaceHelp. Why am I unable to edit any published features? It does not allow me to type of place the cursor and is only affecting Squarespace and nothing else and is causing a delay and affecting my work, if you could explain what is going on? Thanks.

@rumbley_samuel Hi Samuel, thanks for reaching out. Please check your DM! twitter.com/messages/compo…

@squarespace @SquarespaceHelp I've sent you a DM about a support case that hasn't been addressed yet. Please let me know how you can help.

@sreejaiyer Hi Sreeja, thanks for reaching out. We apologize for the inconvenience. To keep your account secure, please send us a DM with your domain name. If you already have an email ticket open, let us know the ticket number via DM as well, so that we can look into this. twitter.com/messages/compo…

My website (sparklingmindz.in) has been down since yesterday night 11pm. It shows an SSL error as attached. On dashboard it says enabled. The DNS is pointing at the right A record. Need help to debug the issue. @weebly @squarespace

@Bishow07518832 Hi there, thanks for reaching out. We have replied to your DM with more information. We'd be happy to continue helping there if you have any other questions.

@SquarespaceHelp i can’t log in on my account it asks for verification code and i don’t receive any code as i opened account with my apple id that doesn’t share email ID Help Help Help

@artistgunja No problem! And please don't hesitate to DM us if we can help further with this or anything else. twitter.com/messages/compo…

@SquarespaceHelp Ok, let me try that. Thanks for responding.

@SquarespaceHelp I’m trying to sign up for Squarespace Circle and seeing this glitch on desktop as well as mobile, can you please look into this? Thanks. #squarespacecircle

@sophijoli No problem at all, we're happy to help! If you have any other questions, feel free to reach out to us again. You can also send us an email or start a live chat through: sqsp.link/4WPh17

@SquarespaceHelp Thank you for getting everything running smoothly again!!! 🥂

We’re proud to share that Squarespace has been named a 2026 @gcloudpartners of the Year for Google Workspace: Online 🎉 Squarespace and Google share a commitment to helping entrepreneurs turn ideas into real businesses. This partnership helps our customers access the productivity tools they need so they can focus on what matters most. Here’s to continuing to build for entrepreneurs everywhere 🚀 #GoogleCloudPartnerAwards newsroom.squarespace.com/blog/2026-goog…

@AoasHome It looks like you were able to find our reply, and we've received your follow-up message. Please keep an eye out for our response in the DM thread.

@SquarespaceHelp DM is NOT responding. I have owned “Iconic Home Sale” DBA, and its domain for many years. It’s well documented. I recommend you fix it, please.

@SquarespaceHelp after being charged, and having the charges refunded, I paid again, this time more…over $21.90, and the charges were returned again. Please fix it. Thanks! Iconichomesale.com

@AoasHome We're sorry to hear of this trouble. Please send us your email address in a DM, and we can open an email ticket on your behalf. twitter.com/messages/compo…

@SquarespaceHelp Unable to find a way to create a ticket. Square Space Support redirects to X page for support. I am very disappointed and have all the documents to show cancellation for a paid Domain. Please fix it!

@AoasHome You can open an email request via our Contact Us page: sqsp.link/wCKIyV. Otherwise, please send us a DM with your email address, and we'll open a ticket on your behalf. twitter.com/messages/compo…

@SquarespaceHelp What’s the email?

@kyldscott Thank you for sending a DM as well. We have replied there with more information.

@SquarespaceHelp Been trying to reach support for the last 3 hours and still no response

@SquarespaceHelp how am I supposed to reset my login or fix my payment method if I can’t get my emails. I requested multiple password resets yesterday and submitted a help ticket today. We need our business email.

@TheeCenterStage Hi there, we're sorry to hear of this trouble. Could you send us a DM with more information on the issue you've encountered, including the device you're using and your domain? We'll be happy to help. twitter.com/messages/compo…

@SquarespaceHelp something is wrong with the site and app when I go to change quantity on my items it will not scroll down.

@willgofurther Hi there, we've received your DM and sent a reply with additional information.

@SquarespaceHelp - on Tuesday we made a new version of our site on Squarespace and then followed the instructions to move the URL (which is parked on @GoDaddy). The nameservers are pointed to Squarespace, but the DNS records are still not found. My company website and emails haven’t worked for multiple days now. I need to resolve this quickly. It’s hurting at a pivotal time.

@GugickMich99815 Hi Michelle, thanks for reaching out. We'd be happy to help. As this question will require a more lengthy explanation, please feel free to DM us your site URL. We'll be able to respond with more information there, thanks! twitter.com/messages/compo…

@SquarespaceHelp My domain is with SquareSpace and HOSTED in Google. Why can people find my published site but the DNS Propagation Checker still shows all red Xs? How is this even possible?

@GlickmanDigital Hi there, we're sorry to hear that you're receiving these emails. If you send us a DM with more details, we'll be happy to take a look at this for you. twitter.com/messages/compo…

Everything @Google touches turns to shit @squarespace 10 year customers here getting strange emails