Stable Money

@Sunil629420 @Inc42 Hi Sunil - Sorry for the trouble. Our team will connect with you regarding this today,

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@GadaMaroof @RBI Sir, we are already working with the bank to sort this out on priority. Your request for card closure and the release of your FD is being tracked at the highest level. We will ensure this is resolved for you as soon as possible.

@StableMoney_ @StableMoneyApp @RBI I took a credit card against an FD of ₹1,08,000. Bank charged ₹250+₹45 late fee,₹5120.16+₹921.63 interest & GST and ₹114 extra interest.I paid everything but my card is still not closed for 10 days.Close my card, release my FD & reverse these charges.

@StableMoney_ @SuryodaySFB I took a credit card against an FD of ₹1,08,000 about 3–4 months ago. I requested to close the card and release my FD, but even after 10 days it is still not closed. If not resolved immediately, I will escalate this complaint to RBI Ombudsman.

@Rishu8843274465 We are truly sorry to see you go Rishu and deeply regret the frustration caused. While you’ve moved your funds, we’ve taken your feedback to ensure this doesn't happen to others. We wish you the very best in your financial journey.

@StableMoney_ Thank you for your support and for escalating the issue. Today I break my FD and I do not want to invest money again in Stable Money. This has been a waste of my time.

Very disappointing experience with Stable Money. I invested ₹1000 FD on 5th March 2026 with Suroday Small Finance Bank through Stable Money to get an FD-based RuPay Credit Card and completed Video KYC as well. @StableMoney_

@Rishu8843274465 Hi Rishu - Please note that our team will call you up today regarding this. We are committed to resolve this asap.

@StableMoney_ Mail was replied to and sent yesterday night, but there has been no response yet. Please check it from your end. If possible, you may call me now ya tomorrow anytime after 10:00 AM. Looking forward to resolving this issue soon.

@paapan9119 Hi Jasim Salim - We understand that our team has connected with you with regard to this today. Thank You.

@StableMoney_ 9363589119

@StableMoney_ If anyone is planning to open an fb with stable money. Please be extremely cautious. If they are facing some issues they will just shut down their customer care number and ask the relationship managers to switch off their phones, so customers can't complain.

@NitinShu4 We hear you Nitin, but unfortunately, we can’t bypass the ₹40K limit for physical card issuance right now. If you'd like a physical card, you might consider topping up your FD to meet the threshold! Otherwise, your virtual card is fully active for all your digital spending needs

@StableMoney_ Hi, I have an FD-backed credit card through Suryoday Bank via Stable Money. I understand physical cards are usually issued for ₹40K+ limits, but I kindly request a physical card for my account. I'm willing to pay any applicable charges. I've also emailed support.

@Rishu8843274465 Rishu - Apologies for this experience. Our team is trying to connect with you regarding this but was not able to get through. Please respond to our email to let us know a good time to call you and help resolve this.

If this issue is not resolved soon, I will break the FD and apply through another platform. Such a disappointing experience with Stable Money. #StableMoney #CustomerSupport #FD #RuPay

@Rishu8843274465 We apologize for the lack of a proper update Rishu. This is not the standard we aim for. Please contact me at shekhar.arya@stablemoney.in so we can look into why your FD and RuPay card are delayed. We are committed to providing you with a clear, honest timeline and resolving this

no proper update or resolution. This kind of delay and repeated response is very frustrating and not justified. Kindly provide a clear update on my FD and RuPay card status as soon as possible. Otherwise, it raises concerns about the reliability of this process @StableMoney_

I invested ₹1,000 for an FD to receive the FD-based RuPay card on 5th March 2026, and I completed my KYC at around 10:00 AM the same day. Since then, I have contacted your executives multiple times, and every time I am told that the issue is being escalated, but there has been

@pkishan27 @saurabhjain1099 @Harishreddy_SM I’m sorry for the friction you’ve faced Kishan. It’s never our intention to make things difficult for our users. I’d like to personally look into this and ensure your account is handled as per your request. Please write to me at shekhar.arya@stablemoney.in so I can help.

@yashverma1235 Sorry for the trouble with your frozen account Yash. Please send a note to shekhar.arya@stablemoney.in with "Manual Bank Update" so we can start the verification process with Suryoday Small Finance Bank and ensure your funds reach your new account.

@StableMoney_ I have an RD with Suryoday Small Finance Bank via your app. My Kotak bank account is frozen and I cannot change the payout bank in the app. Please help me update my payout bank so I can close my RD and receive my funds.

@AkshayS221191 @SuryodayBank We hear your frustration Akshay. We want to track your payment immediately. Please drop me a note on shekhar.arya@stablemoney.in with your FD details so we can sort this out asap.

@StableMoney_ I had book FD with stable money but interest not credited yet. Due date of interest was 28 Feb 26 however till now not created. Raised ticket by mailing no body is bothered to respond nor support @SuryodayBank

@sayagodshala @saurabhjain1099 We hear you Saya! We want to fix this for you ASAP. 🚀 Please write to shekhar.arya@stablemoney.in—I’ll look into your account and provide a definitive update very soon.

My kyc is pending from last thursday. kyc toh immediately hojaata hain. Aisa kya verify karvarahe ho doston. Update bhi nahi milraha koi on kyc. @StableMoney_ Cc : @saurabhjain1099

@pawan_amethi Hey Pawan - This shouldn't be taking this long! 🛡️ We’d love to fast-track this for you. Please email shekhar.arya@stablemoney.in so I can personally coordinate with the concerned teams and get your KYC cleared asap.

Hey Bhavesh ! This refers to the DICGC cover. The RBI-owned DICGC insures your bank investments up to ₹5 Lakhs. Since your current FD is below this, we suggest you can invest more while staying fully insured. Email shekhar.arya@stablemoney.in if you’d like a detailed guide on this safety net!

@StableMoney_ what is this invest 4.95L more to fully claim the insurance? And why does this msg is not floating anywhere during the investing journey?

@r_a_j_e_s_h_007 We hear you and want to resolve this right away Rajesh. Please send us the details to shekhar.arya@stablemoney.in. I will have a senior specialist call you to bridge the gap between the bank and your father’s account. We’re committed to getting this sorted immediately!

My father has opened FD from @StableMoney_ with Utkarsh bank and after the amount is matured bank did not transfer the money to the account and when asked support says name mismatch which is not true. There is some nasty business going on at stable money

@Mr_VipinYadav95 @saurabhjain1099 Apologies for the 25-minute wait; that’s definitely not the seamless experience we aim for. We'd love to jump on a call to make things right. Please send your contact info to shekhar.arya@stablemoney.in and someone from our team will reach out to you Vipin!

@StableMoney_ @saurabhjain1099 invested money in Bond. was confuse with tenure, sought help, got redirected to WhatsApp Chat. had to chat for 25 min to get my simple query solved. Don't know why companies r preferring chat over direct call. Pls give atleast option of Direct call

@i_amsriram23 Sincere apologies for the experience Sundar. We value the trust you placed in us for your family's savings and want to make this right. Please email your registered info to shekhar.arya@stablemoney.in. I will work to get it corrected for you right away.

Hi @StableMoney_ I have booked FD for Parent in Senior citizen category. However while Booking showing normal rate . Disappointed with the way issue has been going

@shikharmakkar @saurabhjain1099 Hi Shikhar - We truly value your trust and are sorry for this experience. I want to sort this out and ensure you get a fair resolution. Please reach out to me at shekhar.arya@stablemoney.in so we can connect and fix this immediately. Thanks!

@saurabhjain1099 @StableMoney_ Why mislead customers by sending such offers when you cannot fulfill them? And to further add to it, new T&Cs get added by your customer support and it is new resolution every time.