Step Up For Students

@MFamily7580 @RonMatus1 @DougTuthill Please reach out through direct message and our team can look into this for you!

@StepUp4Students @RonMatus1 @DougTuthill My son can't enroll in classes because you are holding funding.

@MFamily7580 Please reach out to us in a direct message and our team can check into this for you!

Where is my 3rd Quarter Funds? @StepUp4Students

@Bonds8Ginger We understand your concern and apologize for any delay! Please reach out to us in a direct message for assistance.

@StepUp4Students hello my daughter has contacted step up about my grandson’s payment for months now he hasn’t received two payments to his file. She called a supervisor was supposed to get involved but still nothing has been posted to his account. Who can we talk to?

We're thrilled to help students on their educational journey! Learn more here: tinyurl.com/yt7tafj9

@AntiCommieScott We understand your concern and apologize! Please reach out to us in a direct message for assistance.

@StepUp4Students You should hire some quality customer service agents that don't sound slow, rude, unprofessional. Also, stop putting things on hold that shouldn't be put on hold.

@urbanLotus21 We appreciate your feedback as we are always looking for improvement opportunities. Please contact through direct message for assistance.

@StepUp4Students The shop heavily favors little kids older schoolers need sports gear & age appropriate resources too The provider search also needs a zip code/city filter its hard to find local in person providers when the list covers the entire state K–12 should mean all ages

We are pleased to announce Step Up For Students has been renewed as an SFO for the 2026-27 school year following a unanimous vote by the Florida Board of Education. Read more about this exciting news here: tinyurl.com/5f58pm55

@Bonds8Ginger We understand your concern and apologize for any delay! Please reach out in a direct message and we can check into this for you.

@StepUp4Students what is going on with the step up program in Florida? My grandson has not received his funds for two cycles . My daughter has called many times and his case was supposed to be sent to a supervisor however 10 days late still nothing.

What happens when a student is given the chance to discover his potential? For Step Up scholar Andrew, it led to years of meaningful service, global volunteer work, and a drive to uplift others. Explore his story: tinyurl.com/34zh8ty6

Step Up is thrilled to support Florida students on their educational journey. Read the full report here: tinyurl.com/8d5fajvp

Florida education choice scholarships soar for second straight year! Learn about this exciting news here: tinyurl.com/8d5fajvp

Step Up is proud to help support new opportunities for families statewide. Learn more here: lnkd.in/egG66nKH

A Tampa Bay area morning TV show kicked off National School Choice Week by highlighting a family school choice success story as well as bringing on director of provider development at Step Up For Students, Keith Jacobs. Learn more: hubs.la/Q040BgpR0

@urbanLotus21 We understand your concern and apologize for the delay! Please let us know if you have any other questions.

@StepUp4Students This has been an ongoing issue since September countless tickets have been opened and nothing has been done I highly doubt a direct message or yet another escalation will change anything I want action and accountability again this is the second year I deal with this issue

@StepUp4Students apparently no one plans on doing their jobs because it should not take six months to refund money

@originalorderer @RonDeSantis We apologize! Please reach out through direct message for assistance.

.@RonDeSantis @StepUp4Students, my child started private school last week. Step Up denied our request due to 'being out of the application window'. How could we have applied before we knew she would even be accepted? We are very excited for the opportunity at her new school.

@urbanLotus21 @Polit_Process We apologize for the delay! We will reach out through direct message with updates.

@StepUp4Students @Polit_Process Been there done that nothing is being done

@StepUp4Students We ran into the same issue again this year.  I have now been waiting 4months if not longer for about $1,600 to be returned. Completely unacceptable. What is being done to rectify this issue and prevent it from occurring again.

@urbanLotus21 We understand your concern and apologize for the delay! Please reach out by direct message and we can assist.

@StepUp4Students Out of curiosity, does anybody plan on doing their jobs because it should not take six months to refund money?

@Polit_Process @urbanLotus21 We apologize for any issue! Please try to reach out in a direct message again and our team will assist.

@StepUp4Students @urbanLotus21 If only..

@Polit_Process @urbanLotus21 We apologize for any delay! Please reach out to us in a direct message for assistance.

@StepUp4Students @urbanLotus21 Who the fck is running things at SUFS? Up to 60 days to process reimbursements and guaranteed it won’t be processed until the 59th day… Not to mention if you need to upload document or revise documents, that starts the 60 day countdown all over again.. That’s is beyond insane!