Steve Ferrante

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Steve Ferrante

Steve Ferrante

@SteveFerrante1

Pinnacle Performance Sales, CustServ/CX, Workplace Culture, Leadership Trainer, Speaker, Author, UGE Car Guy, Jedi Coach, Random Free-Style Dancer

Earth (New England Base Camp) Katılım Mayıs 2013
2.5K Takip Edilen3.4K Takipçiler
Steve Ferrante
Steve Ferrante@SteveFerrante1·
Most teams don’t burn out from the work… they burn out from how the work feels. That’s why building a winning culture isn’t a “nice to have” … it’s the difference between a team that simply survives and one that consistently strives. #Leadership #WorkplaceCulture #HR
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Steve Ferrante
Steve Ferrante@SteveFerrante1·
Even the best snowballs begin as a handful of nothing. Push with purpose, keep rolling in the right direction, and momentum will take over. Progress compounds and your small steps will turn into big strides before you know it. #DailyDiscipline #MomentumMatters #KeepRolling
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Steve Ferrante
Steve Ferrante@SteveFerrante1·
Cancelled my @fuboTV subscription today. Dropping @NBCSports and other NBC affiliate channels without notice and with no fix in sight was the deal-breaker. I know I’m far from alone on this one.
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Steve Ferrante
Steve Ferrante@SteveFerrante1·
@DIRECTV Considering your offer... Does one of your packages include NESN?
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Steve Ferrante
Steve Ferrante@SteveFerrante1·
Quite upset to be missing another Boston Celtics game tonight @fuboTV Dropping NBC Sports and other NBC affiliate channels without notice is simply atrocious customer service. Going to take more than a $15 credit to save the masses from jumping ship
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Steve Ferrante
Steve Ferrante@SteveFerrante1·
Ordered a filet "medium" at @HiltonGardenInn Chicago O'Hare restaurant. Came out quite well done. Told bartender who took my order. She said, "Sorry Sir". How's that for a stellar service recovery? #CustomerService 👎
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Steve Ferrante
Steve Ferrante@SteveFerrante1·
High-Achievers know the scoreboard resets every week. They don’t dwell in the past and waste energy replaying old mistakes. They study the film, learn the lesson, and step back onto the field ready to perform. #MondayMotivation #Leadership
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Steve Ferrante
Steve Ferrante@SteveFerrante1·
Just awful customer service by Dawn at @Delta Sky Club @CLTAirport . On a power trip, she very rudely denied access with my previously used SkyMiles Amex card. Zero professionalism. Shameful #customerservice
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Steve Ferrante
Steve Ferrante@SteveFerrante1·
All too often sales teams, leaders, and businesses set safe goals because they don’t want to risk falling short. But safe goals don’t spark growth. They don’t inspire greatness. They keep you where you are - comfortable, but not exceptional. #Leadership #AimHigh
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