SPEC

Keymoji Back to the future

@Zervesta_ Agreed

@StevenP015 Now imagine the people with 0 followers, anything sensor related should be an instant return.

Just had a call with Razer Vip About this and it was Resolved. They are working to define their warranty terms better and look into this sensor issue. and my unit will be getting replaced. 1/2

@kijacs Imma buy it next week

forza horizon 6 is so beautiful, love it already

2/2 I also suggested that they add an extra set of stock skates in the box so if they believe sensor issues are caused by third party skates they can just instruct the customer to reapply stock skates.

*rma nor warranty

Btw I may not even need a warranty it might just be a firmware issue but it doesn't seem they wanna admit that Lots of people have this issue you can read the comments below I just wanna be able to use this mouse without it throwing my matches idc if it's a firmware or rma fix

So my Razer Viper V4 Pro is unusable on multiple glasspads and I contacted Razer and they are refusing to do anything like rma because I switched to dots skates and that violates the warranty. Genuinely WTH! This is extremely standard in 2026 what a joke @Razer @TeamRazer

@aadihsoy_ @DeconJosh

@DeconJosh whats that

Well I'm currently in the military for some time, so all content will be paused for awhile. In the mean time, I want to purchase some stuff to try when I'm back in a few weeks. I was thinking Op18kv2 cable, mouse, switches? keyboard case? any suggestions?

@wamsgoat @Razer @TeamRazer Yeah unfortunately this happens with lots of companies nothing happens until you make a public post

@StevenP015 @Razer @TeamRazer hopefully it gets resolved. but you shouldn't have to resort to posting on Twitter to have a problem dealt with :(

@wamsgoat @Razer @TeamRazer I don't even necessarily need an RMA it's probably a firmware issue there just not willing to do anything about it

@StevenP015 @Razer @TeamRazer just when i thought Razer were improving and starting to understand their customers more :/ or this is just support not understanding what you've actually done to the mouse and is just looking at pictures. either way this is messed up.

@PhalangesCo @Razer @TeamRazer Lol

@StevenP015 @Razer @TeamRazer oh, mousecast content, thx!

@player1129949 @esc0w0 @Razer @TeamRazer Sensor skipping

@StevenP015 @esc0w0 @Razer @TeamRazer what was the problem with the mousse? only saw the tweet saying warranty claim denied

@GoldEcs So you're saying if I didn't call them out and get blocked I could've gotten an AI review unit? 🥺😭

Mofos be roasting this for good reason but I bet at least 50 "reviewers" are in the DMs begging for a sample to take right into their Silver Overwatch queues

@Dety0 @Razer @TeamRazer Not yet

@StevenP015 @Razer @TeamRazer looks perfect. did you remove the dots?

@TunezUS That black and red 🔥🔥🔥

Come stop by!

@Dety0 @Razer @TeamRazer

@StevenP015 @Razer @TeamRazer when ever you have time and if you want, try and take a photo of the underside. ive seen a couple of v4 that had hazy sensor

@_xWinter_ @Razer @TeamRazer @kendricklamar God's plan

@StevenP015 @Razer @TeamRazer @kendricklamar do better

@A_R_E_S_Aim @Razer @TeamRazer Tried every setting

@StevenP015 @Razer @TeamRazer weird and you use high lod? do you have sensor tilt enabled by chance?

@Puny4355 @Razer @TeamRazer Tried every lod setting

@StevenP015 @Razer @TeamRazer Did u try raising lod?

@Kryptical @Razer @TeamRazer I guess

@StevenP015 @Razer @TeamRazer They said original feet being removed and not using third party skates. So are they expecting people to NEVER swap the skates on their mice whilst it's in warranty?

@A_R_E_S_Aim @Razer @TeamRazer Originally I'm the polarity after changing settings a bunch of times I got it to go away but then after the issue came on the prosperity I went and checked the Polarity and it was back

@StevenP015 @Razer @TeamRazer interesting thanks