Stewart D Mungin

@TNLUK 'Pending' now resolved, but I really think you should come out in public and explain exactly what went wrong on Tuesday any why. Plus your plans to ensure no repeat. Thanks.

@StewartMungin Hi Stewart, I'd recommend giving us a call on 0333 234 44 33, where an agent can assist you with this. Alternatively you can start a Webchat by clicking the link below: national-lottery.co.uk/contact-us We're open until 8pm. ^Nico

@TNLUK Any update on service stability? Many thanks.

@TNLUK I'll do it tomorrow when I have more time.

@TNLUK @MichaelSpeyer My online system showing last nights tickets as 'pending results' , Remember that happened ages ago. How about giving us a full explanation about last night, not just the robot saying 'we know we have problems' to everyone who commented.

@MichaelSpeyer The App is up and running. Have you tried the following; Wifi and 5G? A different device/browser? ^Amelia

@TNLUK @janeysworld252 Finally got in, but my balance is unavailable.

@TNLUK @janeysworld252 Utter bollocks Ash, happening too often. Either go back to the previous website and app, or just hand the whole lot back to Camerlot.

@TNLUK what’s going on? Haven’t been able to get onto website via app or computer for Euromillions tonight and now it’s too late #euromillions

@TNLUK @JetsonB Will tonight's cut off be extended beyond 19:30 since it is impossible to login ? Newest one is it can't determine my location..........

@JetsonB We know changes can take a bit of getting used to, but we are continuing to listen to feedback as players get familiar with the changes. ^Nico

@TNLUK will you please fix your National Lottery Website. It is running very slow; It causes a number problems when you don’t know if orders have been placed and you are told to ‘try again!!’ And then again!! Please fix it

@EasyPeasy_3 I thought it was going to be like one of the YouTubes where the car ended up swimming and/or the RHIB ended upside down.

How to put a RIB in the water…

Boating larks.

@TNLUK Back in now, thank you.

@StewartMungin Hi there, a small number of players are currently getting an error message when trying to complete certain actions on the TNL website/app. We're looking into this, and please try again later ^Luna

@TNLUK I can't sign in on Web or App. DownDetector reporting many issues. Don't see anything from you about it. What's wrong ?

@TNLUK Thanks Luna, fail to sign in is more than "complete certain actions." 1500 on down Detector. wonder what percentage of actual customers with problems that is.

@CumbraeCouncil @North_Ayrshire 3 weeks later it's still there. What's so difficult about filling a pothole ? Looking at my picture, looks like it's been a very poor quality previous repair.

@North_Ayrshire Do you have a vacancy for a pothole filler ? You obviously don't have one. Heading from Millport to Ferry, bad pothole 1.8 Miles before Ferry. Surely it's been reported. Really thought I'd done damage hitting it 2 weeks ago. Thankfully not.

Are you looking for a new job? We have some great opportunities available including: Administration Assistant Housing Support Worker Electrician Plasterer Pupil Support Assistant (Various) Modern Apprentice (Various) For more information and to apply, visit: myjobscotland.gov.uk/councils/north…

@TNLUK Thanks TJ.

@StewartMungin Thank you Stewart 👍 Please be assured that all tickets are entered into the correct draw (s) and all prizes will be paid. ^TJ

Heads up - information about planned maintenance on our app and website: 👷 Instant Win Games will be unavailable from 10:15pm tonight 👷 All draw-based games will be unavailable from 11pm tonight

@TNLUK Hi TJ, new tix purchased yesterday did purchase OK and display OK, but tix for tonight, purchased Friday and Saturday, still show no matches, rather than pending.

@StewartMungin Hi Stewart, We're sorry to hear that, are you still having the same issue today? Please let us know so we can try to help. ^TJ

@TNLUK @Hob_Goblin13 Not letting me purchase new tickets on App or Website, as well as the 'no matches' error above. How much testing was done on the upgrades ?

@Hob_Goblin13 We're aware of a display issue on advance play tickets, which is currently showing 'no matches' for tickets entered into future National Lottery draws. Please be assured that all tickets are entered into the correct draw (s) and all prizes will be paid. ^Ash

@TNLUK Clearly a problem with 'My Games' , I have two tickets for Tuesday 27.01.2026. The Website says I have none pending, only my Lotto Ticket.

🗞️ Good news 🗞️ Our new look app and website are now live, thank you for your patience.

@CalumRaasay DVLA says that ambulance has a 4 litre petrol. wonder what that is ? Enlarged Ventora 3.3 ?

There was a lovely guy on Raasay who sadly passed away last year. In the 90s, he used an old ambulance as a mobile greengrocer. I remember being wee and heading out to get some apples when it came past the village. The van is still here… and, amazingly, so are the old prices.

@JoanneMOrmesher Happy Birthday.

A.