StreamElements Support

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StreamElements Support

StreamElements Support

@StreamElementsS

@StreamElements Support Squad Running into an issue with our tools? Just send us a DM and our amazing Support Team will help you out!

📝Submit Support Ticket ➡️ Katılım Aralık 2018
11 Takip Edilen11.2K Takipçiler
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StreamElements Support
StreamElements Support@StreamElementsS·
Our partnership with @Twitch has now expanded to Affiliates! 🎉 Starting today select English, French, and German Twitch Affiliates & Partners can access these BASE PAY StreamElements sponsorship opportunities in their Twitch Creator Dashboard 🤝 🔜Other regions coming soon!
StreamElements@StreamElements

BASE PAY BASE PAY BASE PAY BASE PAY BASE PAY BASE PAY Did we mention base pay? That's right Twitch Affiliates, our partnership with Twitch is expanding to y'all today! 🚀💜 And each StreamElements offer you receive on Twitch includes guaranteed base pay 🤝

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Bob The Builder
Bob The Builder@BobDaStreamer·
@StreamElements @StreamElementsS Shoot, forgot the pic / explanation: I've tried both Firefox and Chrome, and it looks like this on Chrome: Should be signed in, as far as I can tell. The internal server that is waiting for the login credentials seems to think it's received everything alright, but nothing.
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Bob The Builder
Bob The Builder@BobDaStreamer·
Hey @StreamElements / @StreamElementsS , Can I sign into Ground Control again, pls? I'll keep tweeting at you until the answer is yes. Please. Please? Pls! (I thought this might be caused by some network filtering, but it's not, and I even cleared my hosts file, so it's not that)
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ANGEL MENDEZ
ANGEL MENDEZ@AngelMendez_A·
@StreamElements The chat on the platform is not getting the chat that is live at this moment; it is taking the chat from a live stream scheduled days later.
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DannySoSpicy 🇨🇦
DannySoSpicy 🇨🇦@dannysospicy·
@StreamElements @StreamElementsS I’ve reached out through your support SEVEN different times regarding my sponsorship missing funds. Each time, I get one reply and never hear again from your team. This is not only bad business but you are withholding my funds. CONTACT ME.
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👸🏼Aimée👩🏼‍🦽🐇
👸🏼Aimée👩🏼‍🦽🐇@Bunnyaimee·
@StreamElements the hype boss widget when editing does not work. I emulated it to test it but its stuck on the fake emulation & now the amount is massive & reset boss does nothing, ideally id like to just make the number smaller again but no edits work.
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ZEPHYR
ZEPHYR@alex_gm_14·
@StreamElements 2 months have passed since I should have received the payment... Maybe it's time, right?
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NerdEcrafter
NerdEcrafter@NerdECrafter·
@StreamElementsS hi! because of the multistream plugin, my OBS crashes upon launch. When I boot into safe mode, OBS works. I tried reinstalling and installing everything from clean redownloads and still, streamelements is crashing my OBS. How do I fix this?
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Danny Divino
Danny Divino@DannyDivinoX·
@StreamElements I can't change any setting on Tipping Settings page. New account, fresh browser. Any ideas? Thanks
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Maru
Maru@MaruTenebrae·
@StreamElements any updates on the sound redeem situation? It’s been a few days and we haven’t been able to use our sound redeems in our favorite streams.
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Amil
Amil@AMIL1075·
@StreamElementsS hi , could you tell us why TTS are not working , it’s been down for a few hours, please reply if you can
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StreamElements Support
StreamElements Support@StreamElementsS·
@LastBLKSpartan @StreamElements Hey there, Apologies for the inconvenience.  We patched a few things this and last week to help with some of these issues. Can you let us know if it's not working still? (Sound redemptions, normal alerts)
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Echo Has Fallen
Echo Has Fallen@EchoHas44275·
Why is it every time I go to resize an image in @StreamElements, the image gets smaller before getting larger? It's starting to get annoying. Anyways, I'm starting to make my own overlays for my streams, so I can have an onscreen chat when I want it, as well as some other stuff!
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Cydikal
Cydikal@cydikal·
@StreamElementsS Still not working. It was fixed and broke again. All redeems play the first sound uploaded to the store. Happens if redeemed in chat or web. Also, maybe some communication from the devs. Having it broken all weekend and not a word from anyone.
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cxbaob
cxbaob@cxbaob·
@StreamElementsS Overlays still not update, unless you force the refresh from the dashboard
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StreamElements Support
StreamElements Support@StreamElementsS·
@Zulverse Hey there, Can you please DM us so we can take care of this? We'll need some account info from you.
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Zul 🫐
Zul 🫐@Zulverse·
@StreamElementsS Is your service down? I've been trying to get help for a long time now. My overlays are suddenly not working!
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StreamElements Support
StreamElements Support@StreamElementsS·
@stevecarty Hi there, We had other reports of this and made some changes.  We found they are working now. Can you let us know if yours is?
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DelBoch1654🤌🏼
DelBoch1654🤌🏼@DelBoch1654·
@StreamElementsS I’m having OBS completely freeze and crash when changing scenes since OBS new update. The stream elements plugin is causing the issue because I logged out of SE. Live and OBS worked completely fine.
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Keşfet

@BobDaStreamer @StreamElements @AngelMendez_A @nanna_namnam @PayPal @dannysospicy @Bunnyaimee @alex_gm_14