Student Cribs 🏡

@_JaceyRose Hi Jacinta, thank you for your message. We are just running some tests on our phone lines. We will DM you and arrange for a member of the team to give you a ring. Thanks!

@StudentCribs i’ve been trying to call your phone line and i can’t get through. i think something is wrong with the line

@sauravk2582 Hi Saurav, Your new washing machine was delivered/installed today! Thank you for your patience and our apologies for any stress caused. Enjoy the rest of your day🙂 The Student Cribs Team

Student Cribs takes the #RESIawards 2024! Very excited to be here as a finalist for Student Accommodation Operator of the Year tonight🎉

@gingernutfox We have let the team know to expect a call or email from your department. If you would like to directly message us your contact details we would be happy to reach out to you to ensure there are no delays in sorting any issues. Thanks, Student Cribs Team

@gingernutfox Our office line will take you through to the team that look after Exeter. If you would prefer to email, please can you contact them via south@student-cribs.com We will be able to assist with any issues and get them resolved for you. Thanks, Student Cribs Team

@gingernutfox Our office line is 0203 758 7000 - please could you give us a call and we will be happy to assist. Thanks, Student Cribs Team

@ClaytonAnt34113 @UniofExeter @uniofexeHLS @TheSUFalExe @ExeterCouncil Hello, Thank you for bringing this to our attention. We have spoken with the tenants and reminded them to make sure that the front of the house is kept free of rubbish. We are also contacting the council to check if we can purchase another bin. Thanks, The Student Cribs Team

@paulx1v Hi @paulx1v, We're sorry to see your tweet! We're currently unable to identify you/the tenancy from your username. Would you be able to give us a call on 0203 758 7000 so we can discuss this further with you? Thank you, The Student Cribs Team

@StudentCribs why is my daughter living in a cold, damp and mouldy house despite reporting problem multiple times? Please fix these problems before we have to escalate to local authorities @NewcastleCC

@gazsmith1401 Hi @gazsmith1401, We are sorry to read your post. Your Regional Portfolio Manager is trying to get in touch with you, please can you send a message in reply to northeast@student-cribs.com. Thanks, The Student Cribs Team

I hope @StudentCribs not only see my review online from 19/1 and 13/3 but action a resolution. They attend our house and leave it unlocked, un alarmed and all the lights on! As someone in the property law sector I am baffled by their incompetence. uk.trustpilot.com/review/student…

@beahayesx Thank you for getting in touch. The team are going to call you now. If you are ever struggling to get through, please drop us an email, or we are available on our live chat option on our website! Thanks, Student Cribs Team

@StudentCribs can anyone from your Newcastle brach ring/email me back please? Think your phone line isn’t working

@beahayesx Yes, they will give you a call shortly. They will also drop you an email if not able to reach you. Thanks, Student Cribs Team

@StudentCribs Thankyou , will this be by phone ?

@StudentCribs are your phone and email lines down ? Not been able to get in contact for days now, can you help ?

@beahayesx Our offices are open from 27th - 29th December, please call the following number in hours 02037587000, or email northeast@student-cribs.com For any emergencies out of hours, please call the above number.

@StudentCribs I can’t get hold of anyone in your Newcastle office , is anyone reachable over Christmas?

@cookson_mike @GarethKaneLD @NewcastleCC (2/2) If there are any further issues then please give us a call on 0203 758 7000! Thanks, The Student Cribs Team

@GarethKaneLD @StudentCribs @NewcastleCC @StudentCribs, can you please get a grip on this recurring issue please?

We are inundated with complaints about rats. Wonder why? Pics taken over a full week.

@cookson_mike @GarethKaneLD @NewcastleCC (1/2) Thank you for bringing this to our attention. We currently have weekly collections, with another ad-hoc collection arranged today for 8:00am. We've sent further communication to the block and will put extra signs/ deterrents in place which we hope will prevent this.

@mmillie0 Hi @mmillie0 We are sorry to read your tweet. Please can you kindly DM us your property information so that we can arrange for a member of the team to attend. We can also be reached on 0203 758 7000 if we can assist with anything else. Thank you, The Student Cribs team

@NffcEx Hi @NffcEx, thank you for bringing this to our attention. The area has now been cleared. Thanks, The Student Cribs team.

@StudentCribs this one of your houses in nottingham

Looking for a flexible part-time student job with an immediate start? Student Cribs are still hiring Student Brand Managers across a huge range of UK cities! Apply now at the link in our bio!

@bluecitygirl45 Hello @bluecitygirl45, we understand a member of the team has been in touch and this has been resolved. If we can assist with any other queries, please do call: 02037587000. Thanks, The Student Cribs Team

@StudentCribs Hi we have a problem with collecting the keys for the house my daughter is renting. You are breaking the law by not giving the keys. Please contact asap.

@steveda25132362 @snowlingc Hi @steveda25132362 , I understand this has now been discussed and clarified over the phone with one of our Property Managers. Do let us know if you have any further questions: 0203 758 7000 Thanks, The Student Cribs Team

@snowlingc @StudentCribs been waiting 2 days now and several phone calls from our holiday in Spain and still no one can tell us where the meters are in the property will definitely not be recommending @StudentCribs maintenance people apparently been all the lights left on no one moved in yet

@StudentCribs why has my daughter received a council tax demand from Cardiff city council when she logged her exemption with you #needanurgentanswer

@snowlingc Hi @snowlingc, we have just spoken to your daughter and reassured her that it is all in hand. If you have any outstanding concerns, please let us know and we can arrange a call at a convenient time for you. Thanks, The Student Cribs Team

@StudentCribs I have tried calling and no one answers. Your voice message to my daughter left her highly distressed as I feel the fault is that of @StudentCribs and cannot contact anyone. I also work full time