Venkatesh

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Venkatesh

Venkatesh

@SuccessProject_

Individual Investor. Student for life. Writer: https://t.co/KOzSGiZKKM (Free) Author: Know To Say No, https://t.co/KG09eLlYtp

India Katılım Aralık 2016
279 Takip Edilen44.5K Takipçiler
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Venkatesh
Venkatesh@SuccessProject_·
Thanks @dmuthuk for this. This means a lot to me. For many, who wanted my earlier contents. Zip of all my ebooks, notes, presentation (Both Personal Finance & Stock Investing) drive.google.com/file/d/1n__BL6… YT Channel youtube.com/channel/UCp35f… Link to all works linkedin.com/pulse/my-notes…
Muthukrishnan Dhandapani@dmuthuk

You've learned a lot, developed skills and acquired knowledge in life. What makes you to think investing is not your cup of tea? Good people like @EWFA_ have developed so much good content for investors. Make use of them.

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Venkatesh
Venkatesh@SuccessProject_·
@AnyBodyCanFly Those are the ones who will be very curious to know all details of your problem. They don't leave discussion at the surface. Dig dig and dig the issue to a level where you get annoyed!
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Pankaj Singhal
Pankaj Singhal@AnyBodyCanFly·
Those who can't solve your problem, don't need to know about it.
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Venkatesh
Venkatesh@SuccessProject_·
Valuations may look attractive—some stocks are back to 2020 levels. But remember: • Bottoms can’t be predicted • Even if war ends, pain may persist (rallies post end of ware could be short-lived) • This isn’t 2000 (IT mania), 2008 (Financial crisis), or 2020 (Health scare). Never have we seen war-led uncertainty in these 35 years. Don't consider past recoveries as a guide for the duration or extent of this time. Accept uncertainty as part of the journey.
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Venkatesh
Venkatesh@SuccessProject_·
Yes, I had a real experience of Bots yesterday. What should have been a 2 mins closure by an agent, the bot was giving unrelated answers. The order was still not picked, but bot says that the delivery agent is on the way to the delivery order! Wish such experiments were rolled back and launched only when AI is capable enough.
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Venkatesh
Venkatesh@SuccessProject_·
Dear @Swiggy @SwiggyCares The restaurant shows the item in the menu, they call and say the item is not there, they say that I must cancel to get a refund. I am not able to cancel 1 item. For full cancelation I have to pay Rs.1104. WTH, should I pay 1104 as a cancellation charge when the restaurant is not able to deliver the item that they put in the menu? I tried to call back the number, but it asks for a 6-digit PIN. What is that PIN and where can I get? No clue. Your BOT in customer service is really useless. Please do not frustrate your customer with your useless AI experiments. There should be a real agent for resolving such issues. 17 rupees platform fee for these useless AI agents? Basic Q: -Why restaurant list an item they dont have? -If they don't have the item, why do they ask me to cancel and I pay the cancellation charge of Rs. 1104? What is my mistake here? Ideally restaurant should pay me a charge for not being able to deliver an item in their menu.
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Venkatesh
Venkatesh@SuccessProject_·
Kindly do not roll out half-baked AI solutions or experiments. It is a real pain for customers when they are trying to reach out to you for a resolution. We are not your guinea pigs for testing. Deploy AI only when it can handle issues with the maturity of real agents. Stop experiments.
Moneycontrol@moneycontrolcom

💢 Comfortably dumb: Why AI support at Swiggy and Zomato frustrates users @AryamanGupta_ with details 👇 moneycontrol.com/artificial-int…

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Venkatesh
Venkatesh@SuccessProject_·
Today was my bad day with Swiggy's Dumb Bot. What should have been a simple resolution by an agent, the bot wants to cancel the whole menu and levy Rs.1104 as cancellation charge on me. Companies MUST roll back their AI experiments and deploy only when they are capable of handling the situation. For the platform that cannot handle customer issues, Rs.17 as a platform fee?
Venkatesh tweet mediaVenkatesh tweet media
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Chandra R. Srikanth
Chandra R. Srikanth@chandrarsrikant·
On AI edge this weekend, Comfortably Dumb: Why AI support at Swiggy and Zomato frustrates users According to several consumers, as well as restaurant operators and analysts Moneycontrol spoke with, the shift to AI-led customer support is making it harder to resolve issues on food delivery platforms, particularly when complaints fall outside standard, pre-defined flows. In many cases, users are able to raise a complaint, but not resolve it. The system moves but the issue does not. “It's like you're trying to explain something specific, but the system only understands fixed options,” said Gurgaon-based consultant Ankit Sharma. “If your issue doesn't fit neatly into those, you're stuck.” moneycontrol.com/news/technolog…
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Venkatesh
Venkatesh@SuccessProject_·
Undoubtedly, the AI support is DUMB. Today was my bad day with such Swiggy.. What should have been a simple resolution by an agent, the bot wants to cancel the whole menu and levy Rs. 1,104 as a cancellation charge on me. Companies must roll back their AI experiments and deploy only when they are capable enough to handle a situation
Venkatesh tweet mediaVenkatesh tweet media
Moneycontrol@moneycontrolcom

💢 Comfortably dumb: Why AI support at Swiggy and Zomato frustrates users @AryamanGupta_ with details 👇 moneycontrol.com/artificial-int…

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Venkatesh
Venkatesh@SuccessProject_·
Items not received as ordered. It was really messy... Are you a bot or human? Please see the image and address the real issue : Remove the useless bots and have agents, who can dynamically respond to the issues.
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Venkatesh
Venkatesh@SuccessProject_·
Many things of the past will be missed. Talking about 90s: -Power fails, sit outside and chat with family/neighbours -Long-awaited Friday evenings -Sad Sunday nights doing homework and polishing shoes for the school next day -At the grandparents' house for vacations -Reading Tinkle, Chandamama and Gokulam! -Pleading parents for 1, 2 and 5 rupees to buy something
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Safir
Safir@safiranand·
There was a time in the world fights used to be household disagreements that lasted few minutes or differences of opinion amongst best friends with arms around shoulders. And we as kids were secure knowing the innocence of believing anyone and everyone Until modern greed set in and humanity faded A world of the past- that I miss
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Venkatesh
Venkatesh@SuccessProject_·
You’re absolutely right, sir—no one can get markets right all the time. Just a few weeks ago, a friend and I felt markets had come a long way from 25K (Mar 2020) and were comfortably holding 75K (barring the election dip). Our conclusion: 80K+ is the new normal. Within days, we were proven wrong. Markets have a way of humbling every assumption.
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Muthukrishnan Dhandapani
Investor community in general are always bullish. That is required to withstand the pain of bear markets. Almost everyone is now saying we are at bottom and bull market is going to start. I've no ability to forecast. As on date, even geopolitical experts are clueless as to how this conflict would take further shape and what might be the consequences. War can end very soon as many hope. The conflict can extend for many years too creating global economic crisis, high inflation and spiking of interest rates. As on date, no one knows. Every step is decided by the previous step. Even those running the war are clueless about next steps. In such an unknown territory, caution is better. Existing investments and monthly SIPs are good enough. Don't be continously excited to deploy your safe money in the markets. It is safe money which is giving you psychological strength to withstand current volatility without disturbing your existing investments. Conflict can end in two days or may take two years too. Stick to your asset allocation, diversification and safe money. No harm in reading forecasts. But don't take them seriously. Tomorrow, as always remain unknown and uncertain.
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Venkatesh
Venkatesh@SuccessProject_·
Fully with you. Other similar tones when the market goes down: -Close the market (Came up during COVID) -FM to come on TV and tell investors not to panic. During an up market, can FM be called to say that the market is unreasonably high, hence to avoid stocks? - People will stare at me if I share this thought. Then why is it needed in the down market? People investing in stocks MUST accept uncertainty, volatility and short-term pain as part of the journey.
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Venkatesh
Venkatesh@SuccessProject_·
@dmuthuk Sir, the present news contradicts what Trump says. Quite possible, he is playing something tactical to buy time, or something for FACE SAVER, or some means to exit war or Open Hormuz port... Things are changing by the hour!
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Muthukrishnan Dhandapani
Muthukrishnan Dhandapani@dmuthuk·
Good development. Trump being Trump, it is not over, till it is over.
Muthukrishnan Dhandapani tweet media
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Venkatesh retweetledi
Venkatesh
Venkatesh@SuccessProject_·
2. Personal Finance I had deployed all my savings. Honestly, acknowledge it was my GREED. Next level borrowed to invest. A medical calamity hit. No Emergency funds then. Completely devastated. Stocks were 50% down (So cant redeem), full savings invested, & no insurance. Forced to borrow for a surgery. Never touch your retirement corpus, emergency fund for investing. You may never know how long the pain (Down markets) could be.
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Venkatesh
Venkatesh@SuccessProject_·
@safiranand Very candid admission of your reality. Not many does🙏
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Safir
Safir@safiranand·
I have no cash to invest. Yet am invested and being hit. You may be better than me with cash to deploy. Yet I stand with you. And we will celebrate our returns some months ahead together You may then idolise me Today I will idolise you. 🙏
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