Roxy Chiqittah.

@KenyaPower_Care we do not have power since 1am. Mtr number 14106027635

@KeEquityBank so it takes hours to open an equity bank account at kasarani branch? Also, you do not like clients with toddlers? Because tell me why your security guard is sent to me twice to ask me to take my baby outside the banking hall? I am unimpressed. You can do better!!

@KenyaPower_Care can someome please respond to this????

@KenyaPower_Care Confirmed. KES 1000.00 sent to KPLC PREPAID (TOKENS) for account 141060276350 Ref A76169AF4E0A0 19 Feb 2026 at 18:38 EAT I erroneously input my mtr number. The correct one has no 0 at the end. Please share the token number for 14106027635

@KenyaPower_Care Also, we dont have power again.

@Sugarlette Hello. We regret the delay. Kindly share the transaction details we can check and revert. ^BW

@KenyaPower_Care Confirmed. KES 1000.00 sent to KPLC PREPAID (TOKENS) for account 141060276350 Ref A76169AF4E0A0 19 Feb 2026 at 18:38 EAT I erroneously input my mtr number. The correct one has no 0 at the end. Please share the token number for 14106027635

@KenyaPower_Care please respond to this

@KenyaPower_Care we are in darkness for the past two hours. The recurrent outages are honestly very annoying. Cant we find a lasting solution? Mtr no 14106027635

@KenyaPower_Care We still dont have power. Your people are nowhere on sight!

@Sugarlette Hello Roxy. Inconvenience caused is highly regretted. We have registered your complaint on reference number 14379710. Our team will attend to you. ^DO

@KenyaPower_Care Still experiencing recurrent black outs. Cant we have a permanent solution? Mtr no 14106027635

@KenyaPower_Care @KenyaPower_Care is this not worth a reply? We are still in darkness. Soo annoying

@KenyaPower_Care We do not have power since 9pm. Please expedite restoration. We have had too many black outs this month alone. 14106027635

@KenyaPower_Care We dont have power since 7.30 pm. Its just annoying that since the beginning of this year we are having blackouts every other day. 14106027635

@KenyaPower_Care We dont have power since 7.30 pm. Its just annoying that since the beginning of this year we are having blackouts every other day.

@KenyaPower_Care we have no power since 1800hrs. It is annoying how power supply has become unreliable lately. We have blackouts for days, power for one day, then another prolonged blackout. Can this issue get fixed once and for all? 14106027635

@KenyaPower_Care Soon? Its been 48 hrs. We are not far from roysambu sub-station so why have we not had your people act swiftly?

@Sugarlette Good afternoon. Your complaint is still active in our system under Ref: 14254971. We value your patience and will resolve it as soon as possible. ^RN

@KenyaPower_Care we still dont have power. 14106027635

@KenyaPower_Care we are still in darkness almost 48 hrs later. 14106027635

@KenyaPower_Care we are still in darkness since yesterday evening. 14106027635