Suits Me

@TJhanc237 @rach305 We're very sorry to hear this. We understand how distressing this must be. We take all reports of fraud very seriously. As we can't identify your account from your review, please email urgenthelp@suitsmecard.com with your details so our team can look into this. SM

@rach305 @SuitsMeCard Same. Had 1400 go missing Saturday night. Scammed from a petrol station in Florida. Been completely ignored by suits me

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@RubenDobrescu91 @rach305 We're very sorry to hear your sister has been affected by fraud. While our phone lines are closed at weekends, our teams continue to monitor emails including our urgent mailbox. Please ask the account holder to email urgenthelp@suitsmecard.com so we can look into this. SM

@rach305 @SuitsMeCard The same thing happened to my sister. Every penny in her account is gone after dozens of fraudulent transactions in the USA. What’s even more appalling is that they don’t have a proper 24/7 fraud helpline to report it. All you can do is wait until Monday for them to reopen while

@rach305 We're very sorry to hear this, Rachel. We understand how upsetting this must be. Every scam report is reviewed through an established process. If your partner has any further questions, our team will be happy to help via urgenthelp@suitsmecard.com. SM

@SuitsMeCard He has spoken with them and then they send him an email asking him to send them all his personal details so he ignored it and rang them back and they said they sent that email so it’s safe to give them all the details and now they say it’s his own fault.

@crownedastar1 We're sorry to read this. Account closures are never taken lightly and are carried out only after the required checks have been completed in line with our regulatory obligations. We understand this isn't the outcome you were hoping for and appreciate you sharing your feedback. SM

@SuitsMeCard and let’s part ways. It’s sad how quickly you can close an account without actually investigating the issue, but when confronted you don’t pick calls or reply emails

@rach305 We're so sorry to hear this and understand how distressing this must be for you and your family. We take reports of scams very seriously. If your partner hasn't yet spoken with us yet, please ask them to email urgenthelp@suitsmecard.com so we can assist as quickly as possible. SM

@SuitsMeCard Can you tell us how to stay calm because my partners suits me account has been scammed which has left our family with no money to live on and you don’t care. Shouldn’t you be protecting your customers so they feel safe banking with you. Absolutely shocking service.

@HayssLewis86712 Hi there, we are sorry to hear that you're experiencing OTP issues. Please email urgenthelp@suitsmecard.com and a member of our team will be happy to assist. Kind regards, SM

@SuitsMeCard been waiting for someone to answer the phone for an hour.. I can’t login to my app as all of a sudden, suits me won’t let me receive OTP’s?

@ChloeWi49686288 Hi Chloe, we're sorry to hear about the difficulty in getting through to us. We aim to assist everyone as quickly as possible. We believe this has been resolved for you, but if you need further help, please email urgenthelp@suitsmecard.com and we'll be happy to help. Thanks, SM

@SuitsMeCard been trying to update my email address for 3 weeks as can’t access my email linked to my bank been on the phone 2 hours nearly everyday with no avail this is now a joke

@BigPawsRule Hi there, we are sorry to hear that you haven't received an incoming payment yet. We are unable to assist on this platform, however, if you email urgenthelp@suitsmecard.com a member of our team will assist as quickly as possible. Thanks, SM

@SuitsMeCard Why does it take hours for someone to get back to you from customer services . Ive had money transferred to my account 4 hours ago and it hasn’t appeared .

@Pablos_tash Hi there, we are sorry to hear that you are experiencing an issue with the app. There is no outage at the moment. We would love to help, however, we are unable to locate your account through this platform. If you email urgenthelp@suitsmecard.com, we'll be happy to help. Thanks,SM

@SuitsMeCard hi there is the app not working at the moment? I keep getting error messages when trying to send moneyb

@Mscvac Hi there, we are sorry to hear that you are experiencing issues with your card. There are no current system issues on our side. Please email urgenthelp@suitsmecard.com and a member of the team will be happy to look into this and assist you further. Kind regards, SM

@SuitsMeCard is the system down? i cant use my card and your customer service doesnt answer

@teemillionss Hi there, thanks for your message. If you’ve registered interest in opening a Suits Me account on our website, we’ll notify you as soon as onboarding resumes. We appreciate your patience while we continue working to improve our service. Thanks, SM

@SuitsMeCard you guys are taking forever to accept new customers.. any updates?

@Redderz77 Hi there, thank you for your message. If you email urgenthelp@suitsmecard.com a member of our team will be happy to assist you! Kind regards, SM

@SuitsMeCard How do I speak to someone I can’t get through whilst I’m in turkey

@ChloeWi49686288 Hi Chloe, we are sorry to hear about the difficulties in getting through to us. We can see that you've been in touch and we've raised your case with the relevant team, who will review the provided information and will get back to you as soon as possible. Kind regards, SM

@SuitsMeCard Blocked my account on Friday after my husband sent me money have had no access still today no response to my emails after sending everything over been on hold for nearly three hours today still not got through this is an absolute JOKE

@Bethanyrogers__ Hello, We are sorry to hear you feel that way. We have replied back to your email last week, but we haven't heard anything back from you. A member of our team will give you a call today to assist. Kind regards, SM

@SuitsMeCard You haven’t, your a scam of a bank. Never known anything like it. Other online banking resolutions don’t act so poorly when it comes to customer service you’re the worst because you charge, what am I paying you for? Not anymore

@SuitsMeCard could somebody get back to me as a matter of urgency I’ve been on hold an hour & 40 minutes!!!!

@TracyPr1974 Hello, we are really sorry for the difficulty getting through to us. We believe that we've been in touch and you've been advised regarding your account. For further help, don't hesitate to email urgenthelp@suitsmecard.com, and we'll be happy to help. Kind regards, SM

@SuitsMeCard your customer service is diabolical ive been messaging in the app and its taking forever for someone to get back to me so now calling you and I’ve been waiting to speak to someone for 30 minutes so far this isn’t on!

@MATIC_DC Hello, we are sorry to hear that you've been charged for unpaid Direct Debits. We are unable to locate your account through this platform, but if you email urgenthelp@suitsmecard.com we'll be happy to help. Kind regards, SM

@SuitsMeCard I would appreciate this being sorted out before the Easter Holidays. You have left me with NO MONEY for DIRECT DEBITS and have charged me for FAILING to PAY. I need someone to reply to this matter as soon as possible.

@MATIC_DC Hi there, thank you for bringing this to our attention and we are sorry to hear that you haven't had a response yet. We are unable to locate your account through this review, but if you email urgenthelp@suitsmecard.com we'll be happy to help. Kind regards, SM

@SuitsMeCard I cannot access my account and support is not responding

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@MATIC_DC Hello, we are sorry to hear that you are experiencing issues accessing your account. We believe that an agent has been in touch with you, however, if your query is urgent, please email urgenthelp@suitsmecard.com and we'll help as soon as possible. Thanks, SM

@SuitsMeCard Hello good afternoon, I have an urgent issue accessing my account. My request number is 2204611. Please can someone assist me as I cannot reach support by phone.

@Morganbrowxyo4 Hi Morgan, we are sorry to hear that money have been taken from your account. We are unable to assist through this platform, however, if you email urgenthelp@suitsmecard.com with your crime reference number, we'll prioritise this for you and assist further. Kind regards, SM

No one use @SuitsMeCard 1099 was taken out my account and still no answer from Them or any help