Suncorp

A developing tropical low is likely to intensify into a Tropical Cyclone, impacting far North Qld on Thursday, before tracking into the NT and WA over the weekend and into next week. Visit us at suncorp.com.au/insurance/safe… for tips on how to prepare. x.com/BOM_au/status/…

@HelaRevenge Hi Please send a private message so we can review your policy. -Dee

1/2 Hey @Suncorp Why did you devalue my car by $1500 this year and removed the option of an agreed value increase? My vehicle is a well maintained 2011 Holden Cruze diesel powered sedan with less than 200,000 kilometres on the odometer.

Heavy rainfall and possible flooding in Central and South East Queensland is expected today, and throughout the weekend. Stay Safe. If you're affected, lodge your claim quickly via Suncorp's App or by visiting suncorp.com.au/insurance/clai…. x.com/bom_au/status/…

@BrettTu72374703 Hi there, regarding this renewal, please do reach out to AAMI directly on their X page. While AAMI is part of the Suncorp group, to help review this renewal, please contact them directly on their channels -Ollie

@NWQLD @Suncorp AAMI, aka Suncorp group are a pack of theiving corporate bastards . An almost 50% increase in annual residential insurance premium , no claims in 9 years . This disgusting behaviour is destroying Australia.

Sadly @Suncorp have now offshored their call centre and it’s as you expect. I found I was questioning my info security… something wasn’t right. It wasn’t the language it was the service and lack of knowledge … I was put through to an “Australian representative” 🙄 and… sweet. Here we are. 🙁

@NWQLD Hi there, thanks for reaching out. We have a number of both onshore and offshore call centres, which allows us to extend our business hours and assist all our customers in a timely manner. If there's anything we can assist with, please DM us. - Nora twitter.com/messages/compo…

@Skubes81 Good evening. I can appreciate your unhappiness with being treated rudely. We'd be happy to review your policy here to see how we could best help. If you like please PM us with your details, and we can take it from there. - Josh

@Suncorp I have called 4 times on that number and the each time was told they couldn’t reduce it. Staff were rude and did not care. Worst service ever

@Suncorp no clue how to treat customers. Never made a claim. Left u 4 RACQ. Better deal 1st time offer.

@whateveryeahnah Hi there! We are sorry to hear you are unhappy with your experience. We would love the opportunity to look into this further for you. Please send us a private message with your details. - Eliza

DO NOT USE @Suncorp INSURANCE. BAD BAD BAD Do not try and contact me and say you're going to make it better. Too late. There is nothing your company could ever do to make it better because you are completely useless. Stay away from suncorp #insurance #badservice

Be prepared for heavy rain & localised flash flooding for the remainder of the week across South East QLD. Visit us at suncorp.com.au/learn-about/ma… for important steps on how to prepare. Stay safe. x.com/bom_au/status/…

@whateveryeahnah Please send a private message if you would like further assistance. -Dee

@Suncorp insurance. Get your shit together. No policy for you because your system failed and I'm not going through that shit again. Absolutely Useless. #insurance

@Thomas3Simon We take privacy seriously and may ask for your details until we're confident of who you are. For card payments, we use a secure payment IVR that captures the card (hidden from the operator). If you feel this was mishandled, please DM us your details so we may investigate. -Drew. twitter.com/messages/compo…

@Suncorp when I call up to discuss making a payment I do not expect to have to ALL my personal information to your call center operator who has very strong Calcutta accent and possibly has a second job in an Indian scam center. He was asking for more then what is required to safely identify me to continue with me trying to pay YOU money. Why would I ring up and pay someone else’s bill? Maybe don’t outsource your call centers to dodgy companies.

@butterman20233 Hi there MK. We're sorry to hear you have been unhappy with your claims experience. Please reach out to us via direct message with your details, so we can look into this for you. - Eliza

@Suncorp how is it that my wife has a car accident and the first week I call for an update on the assessment they say one week. I call the next.. one more week. Call the next week and this time two weeks? Are there any standards? Making life very hard for us.

Suncorp Insurance is on the ground from today to help you with your claim after the recent bushfires. Visit us at our Mobile Disaster Response Hub in Yea. Go to suncorp.com.au/insurance/onth… for more details.

@KevinBrown81935 Hi Kevin, our team here at Suncorp can only assist with insurance enquiries. Please reach out to the bank team at @Suncorp_Bank or you can contact them on 13 11 75. - Natalie

@passportian Hi, thanks for reaching out to us. Sad to see that you feel this way about us. If there's anything we can assist with please send us a PM. Our team is happy to help, however, we ask that you refrain from using any derogatory terms against us. - Manny twitter.com/messages/compo…

If you work for @Suncorp you are an incompetent, lazy, piece of shit. I guess considering the hourly rate I shouldn’t expect any better. Call canters a disaster

If you have been impacted by the recent bushfires or ex-Tropical Cyclone Koji, we're here to help. Make a claim online using the Suncorp App or by visiting us at suncorp.com.au/insurance/clai…

Tropical Low 12U is approaching the North East Tropical Coast and is expected to produce heavy rainfall and possible flooding from Saturday. Visit suncorp.com.au/prepare-tropic… for tips on how to prepare. x.com/BOM_au/status/…

@whateveryeahnah Hey there, thanks for your message. Wait times are never great, and I do understand your frustration with it. Regarding cancellations, we do offer a pro-rata refund if applicable. You can also email 'insuranceservice@suncorp.com.au' to cancel the policy too -Ollie

@suncorp when I change ALL my policies to somebody else Because you are fucking useless now, and your fucking call waiting is fucking torture. And just to tell everybody, do not do insurance with these fucking useless idiots. Will I get my money back for The unused portion.

@ORIONBLUE5 On 31/07/24, ownership of Suncorp Bank legally transferred from Suncorp Group to ANZ. Suncorp Group is now a dedicated insurer, focused solely on meeting the needs of insurance customers. Please call Suncorp Bank directly on Ph: 13 11 75. Thanks -Dee

In this day and age your service is a joke. We will be closing this account and our @Suncorp accounts after 20 years.

@NAB recently our suncorp visa card was moved to your myCard credit card, with a our regular payments. We discover that we can't electronically transfer money from our bank account. So bill payer, prior established transfers or post office. Or your branch. Absolute shite. Joke

North QLD, stay safe, further heavy rainfall and potential flooding over the coming days. If affected, lodge a claim online via the Suncorp Insurance mobile app or visit suncorp.com.au/insurance/clai…. x.com/bom_au/status/…