NickSusan

@Tapi_Carpets Further complaints made yesterday and today as yet no response

@SusanLane14 Hello Susan, thank you for taking the time to reach out to us. We are sorry to hear about your experience. Can you please email your complaint to customers@tapi.co.uk and we will be in touch as soon as possible. Have a lovely day. Alex @ Tapi

@Tapi_Carpets This is my hardwearing Tapi carpet after 3 weeks .Their guarantee doesn’t exist .The damage isn’t sufficient .Public case I of caring is just a front they do not respond and take negative reviews down .Avoid this company

@Tapi_Carpets Where do I send my details to Alex ?

@SusanLane14 Sorry to hear you have not heard from us. I can not understand why after emailing us at customers@tapi you have not received a reply from us. Could you please send me details of your order? Post code used Email address used Name on the order

@Tapi_Carpets More loops appearing on a daily basis in this “hard wearing carpet “that will progress to tears and ladders .The quality of this carpet is appalling and it was expensive !I also emailed your CEO a week ago and have been ignored

@Tapi_Carpets Certainly which email address shall I send the details too ?

@Joanne41269079 @Tapi_Carpets Exactly the same experience .A disgraceful company’.The guarantee simply does not exist .

@Tapi_Carpets your customer Service is a disgrace! Reported a fault in a carpet that is still under guarantee, completely fobbed off. On top of that the employee at the branch it was purchased was condescending, I’ve complained but it’s been ignored completely. DREADFUL aftercare

Waiting since 28// for my Sweaty Betty Xmas gifts .Two emails no response .Still advertising that if you order before 14 /12 they will deliver by Xmas !#sweaty Betty

Trying to speak to anyone at Center Parcs is nigh on impossible this includes their live chat email and phones .They have a serious issue with Customer Service .

ok

ok

ok

ok

ok

ok

ok

ok

ok

ok @bandwidthspeedt @smallclaimsgcrt @david_liddle