Susan Swingler

221 posts

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Susan Swingler

Susan Swingler

@SusanSwingler

Retired investment banker. Made career change to chef, taxi driver, nurse, part-time teacher and admin officer...aka mum to 3 beautiful girls.

Katılım Mart 2011
277 Takip Edilen38 Takipçiler
Susan Swingler
Susan Swingler@SusanSwingler·
No power since 9:45 today in Dunkeld @CityPowerJhb please advise on what the issue is
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Susan Swingler
Susan Swingler@SusanSwingler·
@CityPowerJhb Dunkeld without power since 4am. Multiple faults logged. Please advise on when power will be restored.
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Susan Swingler
Susan Swingler@SusanSwingler·
@CityPowerJhb No Power Dunkeld since 4am. Multiple faults logged. Please advise on what the problem is?
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@CityPowerJhb
@CityPowerJhb@CityPowerJhb·
#CityPowerUpdates #JoburgUpdates Loadshedding has been suspended from 05h00 until 16h00 today. Thereafter Stage 2 Loadshedding will be implemented from 16h00 till 05h00 on Wednesday as per Eskom's directive. Here's the schedule for today ^LT #SaveEnergyJHB
@CityPowerJhb tweet media
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Susan Swingler
Susan Swingler@SusanSwingler·
@CityPowerJhb I have been trying for 4 months now to get you to correct my meter readings and still not done. Who do I escalate to?
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@TelkomZA
@TelkomZA@TelkomZA·
@SusanSwingler Afternoon , we sincerely apologize for the inconvenience the above issue is causing . Please DM us the following info , so that we can check ; Affected landline ID number for verification Fault reference number/s provided when reporting . ^WC
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Susan Swingler
Susan Swingler@SusanSwingler·
@TelkomZA two months now with a landline that is not working. Please advise how else I can get problem sorted. Fault reporting, phone calls to your call centre sadly not working
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Vuma
Vuma@vumatel·
@SusanSwingler Hi Susan The issue was resolved yesterday. Kindly confirm is you are no able to connect
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Susan Swingler
Susan Swingler@SusanSwingler·
72 hours now without our fibre connection @vumatel Our ISP struggling to get any feedback from @vumatel Fortunately we have other fibre options in our area so might have to look at changing
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Vuma
Vuma@vumatel·
@SusanSwingler Hi, Susan can we please have your Vumatel ticket number logged through your ISP starting with 66.
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Susan Swingler
Susan Swingler@SusanSwingler·
@vumatel @vumatel Been logged via our ISP last Friday. 4th day now without internet @vumatel COOL-20220206-870026 COOL-20220205-869845 COOL-20220204-869382
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Vuma
Vuma@vumatel·
@SusanSwingler Hi Susan Kindly provide us with your Vumatel ticket number you received via sms
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Susan Swingler
Susan Swingler@SusanSwingler·
Finally got a first call from @coolideas_ZA since reporting issue on Friday. Just to get a message that my ticket will only now be escalated… and unfortunately they are not able to provide an eta. Time to change to new ISP?
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Cool Ideas
Cool Ideas@coolideas_ZA·
@SusanSwingler @SusanSwingler Good Day Susan, please provide us with your Cool Ideas ticket ref # so that we may escalate to the relevant teams to reach out and assist further.
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