Sylva Onuma | SDR | Customer Support

Diagnose before solving problems Don’t assume, investigate. Frustrated customers show emotions, not always the root cause. Your role: → Ask thoughtful questions → Gather relevant details → Identify the actual problem The right diagnosis leads to the right solution. #CX

@AriellaSteep Very big problem

@SylvaOnuma Assumption is a problem

Diagnose before solving problems Don’t assume, investigate. Frustrated customers show emotions, not always the root cause. Your role: → Ask thoughtful questions → Gather relevant details → Identify the actual problem The right diagnosis leads to the right solution. #CX

@tamiofficial_ Now, you know better.

@SylvaOnuma I’m guilty of this 😭 I’ll stop assuming and start investigating

@kehji0 Congratulations

Congratulations to me🥹❤️

@Sarahdarko_ Only His grace sustains us

This far by grace 🙏🥳 🎉

@deb95478 Happy Tuesday

Good morning, Royalties 🎊 Trust we had a restful night? May the algorithm favour us today May our content reach the right people May all our secret prayers be answered too. Have a fantastic Tuesday ahead 💫

@tamiofficial_ @MEasy4life Always active 💯

Good afternoon ☀️ mutuals check ✅ Who’s Active 🙌

@Onyinyechi38075 Good afternoon

YOUR WILDEST DREAMS ARE NOW COMING TRUE. CONGRATULATIONS IN ADVANCE.. Good Afternoon beautiful people 😘. How is your day going 💝

@Bukoladeweb How is your day going?

May today bring clarity to your work and ease to your process. Good morning X'ers 💜

@tamiofficial_ Drop location

Guyssss Is this too heavy for breakfast 🙂‍↔️ Will you Eat with me or you’re Passing

@digitalskillsws Great and yours?

Good afternoon X family How is your day going?

@Blossomaffia Amen 🙏

At the peak of your life, may your health never fail you. GM, TBC ❤️. P.S. I shortened our name. You like?

@chisom_nwankire Asa nwa

Hello my name is Chisomagaebeninenuwankambiara I’m looking to connect with people who are into: 1. Marketing 2. AI Anyone ?

@temmie_ann @TechSphereAcad Congratulations

Day 2 of my UI/UX journey 🚀 My first Product Design class with @TechSphereAcad is coming up later today, and I’m excited to learn, grow, and challenge myself. One step at a time. One lesson at a time. 🎨✨ #30DaysOfTech #LearningWithTS #UIUX #ProductDesign

@OlaBless280203 Have an amazing day

@SylvaOnuma Happy new week 🎉♥️ dear

Consistency, persistence, and dedication are the difference between dreamers and action takers. It's another new day to try: Try today Try tomorrow Try next week Try next month Try next year Just keep trying. You only lose when you stop trying. Happy Tuesday Xers 💜

@Fun_Fact_World This! You lose when you quit.

@SylvaOnuma The only guaranteed way to fail is to quit, everything else is still in play.

@MarvelPete24479 Every day is a chance to try.

@SylvaOnuma Trying everyday

@_oladesigns Absolutely Have a blessed day

@SylvaOnuma Give it a try and remain consistent Good morning Queen

@bigsnow_o Exactly 📌

@SylvaOnuma Don't stop trying