TEN23 Graphics retweetledi

🚨14 days.🚨 That’s how long our Webflow ecommerce site has been broken for PayPal checkout - our #1 payment method - with no resolution.
Customers authenticate with PayPal, return to our store… and the cart/order info is gone. They can’t place the order. Sales are tanking.
@WebflowSupport @YayLT (CEO of @webflow) - this isn’t a “minor bug.” It’s a critical checkout failure that’s been open for 2 weeks with minimal progress. Every day this continues = more lost revenue and frustrated customers.
On the other hand, massive thanks to @PayPal for digging into logs, providing transaction data, and even offering to get on a 3-way call with us and Webflow to help FIX this. That’s what support looks like.
This should be a priority. Our e-commerce platform should be working to restore the ability to accept payments immediately, not letting merchants twist in the wind.
If your business relies on PayPal in @webflow ecommerce, be aware: this could happen to you, and the impact is severe.

English



























