TICO (The Travel Industry Council of Ontario)

❗TICO suspended the registration of Flyswatt Inc., a travel agency in Mississauga, ON (TICO registration #50028251). For any consumers or travel industry members who have future departure bookings with this agency, please get in touch with TICO. tico.ca/news/advisory/…

Craving a last‑minute escape? 🌴 Whether you’re booking a family vacation or a solo getaway, booking with a TICO-registered agency, website, or tour operator means added peace of mind and protection. 🔗 Learn more: tico.ca/blog/the-value…

When travel plans take a wrong turn, TICO’s got your back. As Ontario’s travel regulator, TICO helps travellers with issues like: ✔️Amenities weren’t as advertised ✔️ Hidden fees ✔️ Incomplete travel information & documentation Learn how TICO can help: tico.ca/blog/tico-help…

You’ve seen the TICO logo when booking travel, but do you know what it means? It's all about consumer protection. When you book with a TICO-registered agency or tour operator, you’re backed by consumer protection laws that safeguard your purchase. 🔗 tico.ca/blog/tico-help…

When travel disruptions happen, it’s important to know where to turn. Read about the difference between TICO protections for bookings made through registered travel businesses and Air Passenger Protection Regulations for airline related issues. 🔗tico.ca/blog/comparing…

If your travel plans have changed and you’re looking for a last-minute getaway, be sure you’re booking with a TICO-registered agency, website, or tour operator to safeguard your plans and your peace of mind. 🔗 Check if the company is TICO registered tico.ca/blog/tico-help…

❗Booked travel to Cuba? Discover your consumer protection rights. ✅ What to do if your travel plans have changed ✅ When you’re eligible for a refund ✅ When alternatives must be offered 🔗 Learn more: tico.ca/blog/cuba-trav…

TICO is proud to honour Black History Month, a time to reflect, celebrate and recognize the remarkable contributions Black Canadians have made, and continue to make, in shaping our communities and our country. #BlackHistoryMonth #BHM2026

📅 New year, new travel adventures! Don’t let your dream trip turn into a nightmare, book with a TICO-registered travel agency or website for added consumer protection and peace of mind. 🔍 Learn more: tico.ca/blog/tico-help…

Planning a trip and not sure about the travel agency, website, or tour operator you’re booking with? Search it on TICO’s online directory to confirm that they’re a TICO-registered business! 🔗Check it out: tico.ca/search/

❗TICO suspended the registrations of City of Stars Travel Inc., a travel agency with locations in Markham (TICO registrations #50028211 & #50028340). Please get in touch with TICO if you have a future departure booking with this agency. 🔗For more info: tico.ca/news/press-rel…

❗With the potential for an imminent Air Transat labour disruption, TICO is sharing information for consumers who booked travel packages with Transat Holidays/Transat Travel either directly or through a TICO-registered travel agency or booking website tico.ca/news/advisory/…

When you book a tour package with a company that’s based outside of Ontario, even if you buy it through a travel agency in Ontario, you won’t be covered by Ontario’s Travel Industry Compensation Fund if the tour company goes out of business. 🔗Learn more: tico.ca/blog/tico-help…

Before you book a #BlackFriday travel deal, make sure you’re protected. Check out TICO’s travel newsletter for essential tips: conta.cc/4oNIluy 🔗

Lest we forget.

Don’t let scary surprises haunt your travel plans! When you book with a TICO-registered travel agency, website or tour operator, you’ll receive all the details you need to make an informed purchase decision. Look before you book – tico.ca/blog/the-value…

Play Airlines has closed. If you booked travel on Play Airlines through a TICO-registered agency/website, and did not receive the services due to the airline's closure, you may have an eligible claim with the Ontario Travel Industry Compensation Fund. tico.ca/news/advisory/…

Today, we mark the National Day for Truth and Reconciliation. This day recognizes the tragic legacy of residential schools, the missing children, the families left behind and the survivors of these institutions.

Wishing a Happy New Year to all those celebrating Rosh Hashanah!

🗺️Found a travel deal that looks too good to pass up? Check if the travel agency, website or app you’re about to book with is registered with @TICOntario, Ontario’s travel regulator. That way your purchase is protected and you can book with confidence. tico.ca/blog/tico-help…