TUI Danmark

TUI klar med sin første charterafgang til det græske øhav i otte måneder @TUIDanmark | Dfly dfly.no/tui-klar-med-s…

Så er det endelig kampagnetid igen 😎 markedsforing.dk/artikler/nyhed…

@PentaBase 🙏🏼

Vi var forbi @DRNyheder i morges til en snak om Mallorca, Spanien og rejsevejledninger ☀

@barrysherwin61 @TUIGroup Dear Barry Our e-mail is temporarily closed at the moment, you should receive an automated e-mail back stating that. You can contact us via our phone 70 10 10 50 (opens again monday the 3rd of August) og our chat (open today until 5 PM) Best regards Maj, TUI 💙

@TUIDanmark @TUIGroup Please help @TUIGroup . I have no idea why your Danish organisation got involved.

#Holiday2020 update: On Saturday morning, we welcomed our Danish guests 🇩🇰 on the 1st flight from #Copenhagen to #Crete. ✈️🏖 Pilot Johan Von Bahr said: »It's a privilege to bring you to Chania on this historic flight, the first in a long time.«

@LeRevisor_Alex Hej Alex Vi har en masse dejlige, familievenlige hoteller, som tilbyder all inclusive. Jeg vil dog anbefale dig at kontakte os via vores chat i åbningstiden, så kan vi lettere hjælpe og linke til de hoteller, som passer bedst til dine ønsker 😊 Solskinshilsner Nina, TUI 💙

@TUIDanmark Kan I komme med en hotel-anbefaling på de græske øer i efterårsferien? Børnefamilie med følgende prioriteter 1) All Inclusive med buffet af _aller_-højeste kvalitet 2) Swim-in (direkte adgang fra lejlighed til pool)

@barrysherwin61 @TUIGroup Hi Barry, I tried to open your booking, but it's not a booking with TUI Danmark. I have to ask you to contact the relevant department where you booked your trip. Kind regards, Henrik, TUI Danmark

@TUIDanmark @TUIGroup Hi Nina, tried the phone. Waited 50 minutes as usual. When answered, it was impossible to hear your operator - it sounded like they were in a wind tunnel. This is the same whenever I call - is it deliberate?

@barrysherwin61 @TUIGroup Hi Barry As we do not have much communication on Twitter, we focus our respond to phone, chat and Facebook. You are welcome to contact us there, for a quicker respons. Best, Nina, TUI 💙

@TUIDanmark @TUIGroup Thank you. It would surely save a lot of stress for everyone (including you) if this was a standard and easily available communication?

@barrysherwin61 @TUIGroup Hi Barry, This is the information we have. We work in chronological order with our refunds and right now we have refunded most of you who had a trip with departure no later than 30/6. At the time of writing, we are in the process of making refunds for July trips

@TUIGroup @TUIDanmark @TUIGroup I'm getting zero response from you regarding the promised refund for the booking you cancelled as a result of Covid-19. I'm tiring of having to email you daily. Please communicate.

@barrysherwin61 @TUIGroup Hi Barry, You will be able to find all information about refunds in this link - tui.no/reise/aktuell-… Nicolai, TUI

@barrysherwin61 @TUIGroup Hi Barry We refund in chronological order. You will get get your money, when we reach your travel. Hope you can have some extra patience with us 😊 Best Nina, TUI 💙

@schifose Hej Brian. Tak for din henvendelse. Jeg beklager at du finder dette besværligt. Hvilket flyselskab, står der skrevet på din bestilling, som foretager din flyvning? Mvh. Julie, TUI 💙

@bertel68 Hej Jesper. Tak for din henvendelse. Uden et konkret bestillingsnummer, så kan jeg desværre intet se om din rejse. Mvh. Julie, TUI

@TUIDanmark en rejse bestilt for 6 mdr siden , uge 42 til 9 personer til Rhodos , 70.000 kr .. bliver så pludselig aflyst , uden en begrundelse .. det godtnok dårlig service og ikke mindst dårlig stil 😡

@schifose Hej Brian, Jeg har besvaret dine to andre beskeder 🙂 Vi har i dag ikke haft lige så lang kø som tidligere, så vi har heldigvis haft mange af vores gæster igennem på telefonen i dag. De bedste hilsner Henrik fra TUI

@schifose Hej Brian, Jeg har lige besvaret din anden besked, som du sendte os i søndags 🙂 Vi beklager den lange svartid, men det skyldes ekstraordinært mange henvendelser. Vi besvarer alle, så hurtigt det kan lade sig gøre. De bedste hilsner Henrik fra TUI