Telecom Namibia

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SERVICE INTERRUPTION | OSONA & ONDANGWA Dear Valued Customer, Telecom Namibia is currently experiencing service disruptions in Osona Village and Ondangwa, affecting fixed (TD-LTE) services. Current Status: - Osona Village: Services are impacted due to an external power outage. - Ondangwa: Services are affected due to a technical fault. Our technical teams are on-site in both locations and are working with urgency to restore full connectivity as quickly as possible. We sincerely apologize for any inconvenience caused and appreciate your patience. For updates or assistance, customers are encouraged to contact our Customer Contact Centre on 11000 or send a WhatsApp message to 085 211 1111. Thank you for your continued understanding. Sincerely, Telecom Namibia Management

SERVICE INTERRUPTION: KHOMASDAL (CABLE THEFT) Dear Valued Customer, We regret to inform you that Telecom Namibia is currently experiencing service interruptions on our fixed voice and data services in Khomasdal, Windhoek, due to cable theft. This interruption affects customers residing in: Visarend, Bunting, Naguil, Bokmakierie, Bosduif, Tortelduif, Geelsysie and Starling streets. Vandalism of infrastructure causes serious disruptions to the community. We kindly request that you alert the Namibian Police or your nearest Telecom Namibia office if you witness any suspicious activities near our infrastructure. For queries, please contact our Customer Contact Centre at 11000 or message us via WhatsApp at 085 211 1111. We sincerely apologize for the inconvenience and appreciate your patience as we work to restore services. Kind Regards, TN Management

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Celebrating 36 years of independence by empowering young Namibians through skills development and opportunity.

As Namibia marks 36 years of Independence, we at Telecom Namibia pause to honour the rich cultural tapestry that defines our nation. For over three decades, our diversity has fueled innovation and progress. We remain committed to connecting communities, enabling communication, and powering the digital infrastructure that drives our economy. On this historic day, we celebrate the unity that binds us and the freedom that inspires us to reach even greater heights.

Please note revised Teleshop hours for Independence Day. Normal service resumes Monday, 23 March.

Congratulations to our 10 lucky winners of the JIVA Lite Valentine’s promotion. Each winner walked away with a hamper after subscribing to JIVA Lite between 14 February and 10 March 2026. Thank you to everyone who took part.

Congratulations to Lucia Nangolo, our lucky winner of an iPad Pro 12.9 Wi Fi + Cellular 256GB. This prize was part of our promotion where customers qualified by recharging N$100 between 19 December 2025 and 9 March 2026. Thank you to everyone who participated.

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Telecom Namibia has warned that the escalating copper theft is threatening critical telecommunications infrastructure and putting lives at risk, calling for stronger law enforcement and government intervention. nbcnews.na/node/115593 #NBCNews #nbcdigitalnews #nbcDSTV282 #nbcGOtv20 #nbcPlusApp

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TELECOM NAMIBIA AND POWERCOM HOSTED STRATEGIC ENGAGEMENT WITH HON. EMMA THEOFELUS, MINISTER OF INFORMATION AND COMMUNICATION TECHNOLOGY WINDHOEK, NAMIBIA - 17 March 2026 - Telecom Namibia and PowerCom successfully hosted the Minister of Information and Communication Technology, Honorable Emma Theofelus, for a high-level strategic engagement aimed at strengthening collaboration in support of Namibia’s national digital transformation agenda, yesterday, Monday, 16 March 2026. Access the complete article at this link: telecom.na/media-centre/8… Image Credit: Ministry of Information and Communication Technology (MICT)

ENGAGEMENT WITH TELECOM AND POWERCOM | The Minister of Information and Communication Technology, Emma Theofelus, today met with the Boards and executives of Telecom Namibia and PowerCom in Windhoek to review progress and future plans in the ICT sector.

FIXED DATA SERVICE DISRUPTION - WINDHOEK Dear Valued Customer, Telecom Namibia is currently experiencing an interruption to fixed data services in parts of Windhoek and surrounding areas. Our technical teams are actively investigating the issue and working with urgency to restore services as quickly as possible. We will provide further updates as soon as additional information becomes available. For queries, please contact our Customer Contact Centre at 11000 or message us via WhatsApp at 085 211 1111. We sincerely apologise for the inconvenience caused and thank you for your patience and understanding. Kind Regards, Telecom Namibia Management

SERVICE INTERRUPTION: KHOMASDAL (CABLE THEFT) Dear Valued Customer, We regret to inform you that Telecom Namibia is currently experiencing service interruptions on our fixed voice and data services in Khomasdal, Windhoek, due to cable theft. This interruption affects customers residing in: Hofsanger, Dikkop, Vulture, Gladiola, Madawas, Ndilimeke, Else, Agnes, Sharon, Elizabeth, Fiona, Charmaine, Linda, Getrude, Miems, Visarend, Johanna, and Rolynne Streets. Vandalism of infrastructure causes serious disruptions to the community. We kindly request that you alert the Namibian Police or your nearest Telecom Namibia office if you witness any suspicious activities near our infrastructure. For queries, please contact our Customer Contact Centre at 11000 or message us via WhatsApp at 085 211 1111. We sincerely apologize for the inconvenience and appreciate your patience as we work to restore services. Kind Regards, TN Management

Telecom Namibia will conduct planned network maintenance this Sunday, 15 March 2026, from 09:00 to 17:00 in the eastern part of Zambezi Region. We apologize for any temporary interruptions and thank you for your patience as we work to enhance your service.

At Telecom Namibia, we believe that to GAIN a digitally empowered nation, we must first GIVE women the tools to lead. By investing in digital literacy, online safety, and female leadership in STEM, we aren't just supporting women, we are strengthening the backbone of our society. This International Women's Day, we reaffirm our commitment to deliberate contributions that ensure no woman is left offline.

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