Telecom Namibia

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CABLE THEFT INCIDENT: OTJOMUISE (WINDHOEK) Dear Valued Customer, Telecom Namibia regrets to inform customers that fixed voice and data services in parts of Otjomuise, Windhoek, are currently experiencing service interruptions due to cable theft. Our technical teams are actively working to restore services as quickly and safely as possible. We sincerely apologise for the inconvenience caused and thank you for your patience and understanding. Kind regards, Telecom Namibia Management

On this Ascension Day, Telecom Namibia extends warm wishes to all observing this day of spiritual significance. May it be a time of peace, reflection, and renewed hope for our valued customers, stakeholders, and communities across Namibia.

On this Ascension Day, Telecom Namibia extends warm wishes to all observing this day of spiritual significance. May it be a time of peace, reflection, and renewed hope for our valued customers, stakeholders, and communities across Namibia.

Please note the revised Teleshop operating hours for Ascension Day on Thursday, 14 May 2026.

Telecom Namibia is pleased to confirm that the previously reported nationwide disruption affecting mobile voice and data services has been fully restored. We thank you for your patience and sincerely apologise for the inconvenience caused.

NATIONWIDE TN MOBILE VOICE AND DATA SERVICE DISRUPTION Dear Valued Customer, Telecom Namibia is currently experiencing a nationwide disruption affecting mobile voice and data services. Our technical teams are actively investigating the issue and working with urgency to restore services as quickly as possible. We will provide further updates as soon as additional information becomes available. We sincerely apologise for the inconvenience caused and thank you for your patience and understanding. Kind Regards, Telecom Namibia Management

Mothers are the original network, always on, always reliable, and always there to bridge the gap. This Mother’s Day, Telecom honors the women who power the most vital network of all: family.

Need quick assistance? Skip the call queue and chat with us on WhatsApp at 085 211 1111 for support with accounts, payments, faults, installations, subscriptions and more.

Celebrate Mother’s Day with a chance to WIN a Samsung Galaxy S25+! Recharge, Subscribe and WIN.

Please note that the Aussenkehr Teleshop will be temporarily closed from 11 – 15 May 2026 and will reopen on Monday, 18 May 2026 at 09:00.

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Wanaheda & Luxury Hill. Visit us at Oyetweni Health Centre, Abraham Mashegoyou get connected with fast and reliable Fibre. Visit us at Oyetweni Health Centre, Abraham Mashego Street from 9AM – 1PM.

Overnight network maintenance is planned for fixed broadband services in the Erongo Region. The work is scheduled during off‑peak hours to minimise disruption. This work forms part of ongoing efforts to strengthen and improve the reliability of our network.

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Telecom Namibia joins the nation in commemorating Cassinga Day, honouring the lives lost and the sacrifice made in the struggle for freedom. We remember their courage and resilience, and the cost of the freedom we enjoy today. Cassinga Day — Lest we forget.

SERVICE DISRUPTION DUE TO THIRD PARTY CABLE DAMAGE - ONGWEDIVA Fixed voice & data services are affected in areas around Ongwediva Clinic & Gabriel Taapopi SS due to cable damage caused by road construction activities. Restoration is underway. We apologise for the inconvenience.

Service Interruption Notice – Katutura Cable theft has disrupted fixed voice & data services in parts of Katutura affecting Libanon, Shanghai, Jerigo, Herman Kaundje, Otto Schimming, Tiberias & Ferdinand Menjengua Streets. Our team is working to restore services. We apologise.