The AA

@alfardo Hi Andrew, we've investigated and can confirm this is not a genuine communication from the AA. Please avoid clicking any links or sharing personal information with them. For our tips on reporting and staying safe online, please go to 👉 theaa.com/help-support/s…

Another example of rip off @TheAA_UK next to look in to should be scam vehicle inspections. AA and BSM driving schools ordered to refund 80,000 learner drivers over drip pricing #liveblog-body" target="_blank" rel="nofollow noopener">news.sky.com/story/money-li…

Hi, we hope everything managed to get sorted when you contacted us, we'll always work to get someone out to you asap. It also looks like you’ve been contacted by a fake account @TheAA_ukcare We’ve reported them to X. Please avoid clicking any links or sharing personal information with unverified accounts. For our tips on staying safe online, please go to 👉 t.co/H8tmGnOaH7

@TheAA_UK The worst customer service ever experienced. Almost 5 hours waiting with a child

@tommcbride001 Hi, it looks like you’ve been contacted by a fake account @TheAA_ukcare We’ve reported them to X. Please avoid clicking any links or sharing personal information with unverified accounts. For our tips on staying safe online, please go to 👉 theaa.com/help-support/s…

@TheAA_UK absolutely atrocious from your company terrible customer service, full of lies from your staff, false promises, wouldn’t this company 17 phone calls in 18 hours and not one resolution. 3 hours of talk time and still in limbo.

@GTSmoz Hi, it looks like you’ve been contacted by a fake account @TheAA_ukcare We’ve reported them to X. Please avoid clicking any links or sharing personal information with unverified accounts. For our tips on staying safe online, please go to 👉 theaa.com/help-support/s…

@TheAA_UK Do better.

.@TheAA_UK had pretty bad service Sunday. Stuck on m11 for 3 hours while aa cycled between sub contractors. One broke down. Gave up and used RAC, they sent someone to fix roadside in 1h.

Hi, we hope the team explained everything with you at the time. It also looks like you’ve been contacted by a fake account @TheAA_ukcare We’ve reported them to X. Please avoid clicking any links or sharing personal information with unverified accounts. For our tips on staying safe online, please go to 👉 t.co/H8tmGnOaH7

@TheAA_UK are utterly useless. They fleeced me for £75, did nothing and when I called them again to immobilise the alarm so I wasn’t disturbing my neighbours they refused then wanted to charge me again to come out and do nothing again. Thieves.

@East_Mids_Gills Hi, it looks like you’ve been contacted by a fake account @TheAA_ukcare We’ve reported them to X. Please avoid clicking any links or sharing personal information with unverified accounts. For our tips on staying safe online, please go to 👉 theaa.com/help-support/s…

@TheAA_UK Pointless really. Garage closes in 45 mins. Doesn’t open weekends and I’m away Monday morning till Wednesday evening. That’s why i went on the app at 0600 to book a tech and hopefully get it to the garage Sat around all day like a spare one at a wedding

Had 2 @TheAA_UK techs out in a week chalk & cheese Last week the tech was helpful, Knowledgeable & tried to fix the issue Today I had to google stuff for the tech Did suggest a recovery lorry, didn’t mention AA could do it Still waiting for recovery 6hrs later Garage shuts at 5

@JWhite52666 Hi, it looks like you’ve been contacted by a fake account @TheAA_ukcare We’ve reported them to X. Please avoid clicking any links or sharing personal information with unverified accounts. For our tips on staying safe online, please go to 👉 theaa.com/help-support/s…

@TheAA_UK They stopped replying 45 minutes ago and haven't read my message since I gave them the phone number they asked for.

@TheAA_UK Hello. Can I ask why I have just had £96 taken out of my account to cover an old car I no longer own, and haven't owned for the past 12 months? I just last week terminated my cover with you with my current vehicle and now this. Please issue me a refund ASAP.

@VKettleday Hi, it looks like you’ve been contacted by a fake account @TheAA_ukcare We’ve reported them to X. Please avoid clicking any links or sharing personal information with unverified accounts. For our tips on staying safe online, please go to 👉 theaa.com/help-support/s…

@TheAA_UK He has done all that.

@TheAA_UK Not at all happy. My hybrid Toyota Corolla won’t start, AA come , try to jump start it. “Oh it’s all gone mad” says the AA mechanic. Fuse has gone, car immobile. Toyota garage say it was jump started backwards, we get a bill for £180 + what is the point of AA breakdown

@SeskualHealing Hi, it looks like you’ve been contacted by a fake account @TheAA_ukcare We’ve reported them to X. Please avoid clicking any links or sharing personal information with unverified accounts. For our tips on staying safe online, please go to 👉 theaa.com/help-support/s…

@TheAA_UK hi, i have breakdown cover that Im looking to cancel. I have paid for this months cover last week, so if I chose to cancel today, would this be immediate, or would it finish at the end of the monthly cycle?

@bowdav1 Hi, it looks like you’ve been contacted by a fake account @TheAA_ukcare We’ve reported them to X. Please avoid clicking any links or sharing personal information with unverified accounts. For our tips on staying safe online, please go to 👉 theaa.com/help-support/s…

@TheAA_ukcare @TheAA_UK I’m Guessing this handle is a scam

@OrphansSC Hey, we're over the moon to hear about our speedy service and hope you're now back on the open road 🤞💛🔧.

Suspension Spring snapped this morning 🙈 @TheAA_UK were fantastic, there within 20 mins ! Advised me not to leave my wallet and bait box on the passenger seat at the same time in the future .🙏🏻

@Andydercole Hi there, we haven't received your DM yet. Please try send your DM again.

@TheAA_UK DMed you. Also, there’s an attitude problem with some of your chat staff—at least from the one I dealt with.

@TheAA_UK Made a complaint over 4 months ago and still no response. Tried chasing it up—told to email (already did, no reply) or call a 0344 number. Why should I pay just to get an update on something you’ve ignored for months? Unacceptable. #customerservice #roadassistance

@daylightlando Hi there, we're sorry to hear this. You can also contact the team by calling 03300413684.

@TheAA_UK i need to change my vehicle but your digital assistant doesn’t understand anything apparently

@ThinkLicence Hi, we'd like to get this fed back internally. We're not able to make out the van reg from the video though, please could you pop us a DM with it?

AA ddouble ttap. Not satisfied with ignoring the Highway Code once? Try again. @TheAA_UK , driver retraining please.

@SeskualHealing Hi there, if you were to cancel, your cover would run to the end of your billing period. We hope this helps.

@AmorphusCloud Hi there, we're sorry to hear there was a wait time. We hope you managed to get sorted.

@TheAA_UK TWO (2) hours to change the registration of my car on your app. TWO hours via WhatsApp... Why? Utterly bizarre situation.

@GibboTwit Hey, we'd like to get this looked into internally and fed back to the Instructor. Please could you pop us a DM with the car reg?

@TheAA_UK hope your instruction don’t teach this parking to their students! Corner of a junction, blocking view trying to exit said junction. 🤦‍♂️

@TheCornishColin Hi there, we’d like to look into this. Please could you send a DM with your full name, reg, 635601 membership number, contact number, and email?

@TheAA_UK Hi AA, my van was towed from Membury Services (see first pic) to Plymouth with a swap over at Exeter Services. It was returned to me last night and the rear spoiler is missing (see second pic). Can you advise on my next steps to have this replaced by the AA please.

@SullyDevil Hi there, we’re really sorry to hear this and we’d like to look into this asap. Please send a DM with more information and include your full name, reg, 635601 membership number, contact number, and email.

Dear @TheAA_UK - great swift pickup today and call handling of my agitated state. Congrats. However, the contractor sent turned out to be a massive racist who just assumed I was too. Not a great advert for you at all. Dreadful experience in the truck.