Adriel Bacon Young

@VodafoneAU Yes but I can’t get a straight answer from you. Where is this number? Why is it so hard to get it back. It’s not being used now. Is this some sort of conspiracy why can’t you provide us with the information of why we can’t get this number back? Who owns this number now?

@TheBACON_ Hi Adriel, you'll need to recharge your service within 120 days of expiry before the number is disconnected. We know you're already chatting with us on Messenger, so let's continue there. We've recently replied to your last message.

Hey, I haven’t been able to get back to Aust. with all that is happening and in this time my @VodafoneAU prepaid expired. I have had that phone number for 23yrs. Does anyone know if there is anyway to get that number back? It’s not in use at the moment.

@qatarairways And demonstrating that your word is not to be trusted. Your comforting words of ‘don’t worry’ when our flights were cancelled, but then when we try to re-book to the same destination, you tell us that we now need to pay the difference in fare to get home to see my sick father.

#QatarAirways continues to demonstrate resilience and reliability by operating 24 weekly flights to Australia 🇦🇺 to 5 cities. Since the outbreak of the pandemic last March, we have continued to fly to Australia as per published schedules without having stopped any day.

@qrsupport I don’t know how that is possible because below you said very clearly “don’t worry” we will book you to the same destination and the same fair class Without any extra costs. So obviously I should worry? Please explain. @qatarairways

@TheBACON_ Hello Adriel, we can alter our commercial policy without prior notice. As your original booking class ( W fare) is no longer available, you will need to pay difference in fare for your new travel dates. Changes fees and services fees will be waived. Thank you.

. @qatarairways how can you send this email to me as a customer when my flight is cancelled and now when I try to book to the same destination you say you changed your policy (without notifying us) and we have to pay the difference? Is that even legal? “...Don’t worry...” 😡

@IGGYinASOT @qatarairways Because when I called to book @qatarairways said our policy have changed and now you have to pay the difference of $10,000

@qatarairways @qrsupport Ok so this is just a loop hole for Qatar to squeeze out of honouring your word of rebooking our flight without extra costs? Because when I booked my flights I chose fare class economy I never got the choice of W class (or any other) when I called your bookings online?

@TheBACON_ @qrsupport We have a variety of booking classes available. It will depend on the specific flight to see what is the next booking class available. You may contact our contact center to assist you with the available option and to pay the difference in fare.

Don’t choose to be on hold any more on the phone – we now give you full control of your booking on qatarairways.com and through our mobile app, when you use the ‘manage booking’ option to change your flight or request a refund qatarairways.com/en/travel-with…

@qatarairways @qrsupport Ok but as a consumer I want to know what the equivalent Fare class to the W is?

@TheBACON_ @qrsupport There are different booking classes available within the economy cabin. The one you had (W) is no longer available. Thus, you need to pay the difference in fare for the next available booking class within the economy cabin. Thank you

@qrsupport I’ve also spoken with customer service and support online over 10 times in the past 2 weeks and this has never been mentioned. What is the economy class equivalent to W fare that you have “conveniently” removed. #criminal

@TheBACON_ Your booking class ( W fare) is no longer available hence you need to pay the difference in fare. Kindly coordinate with our call centre team for assistance. qatarairways.com/en/help.html

@qrsupport Yes that’s what you say now but in the email you sent me below that was not the case. You clearly state I will not pay the difference in increased fare if I am travelling to the same destination. I have now stated this several times but you refuse to read an acknowledge this?

@TheBACON_ Please note that at the time of making a new booking, you're only paying for the applicable fare and taxes for your journey by redeeming the travel voucher that you're already holding with us. Moreover, as communicated previously our fares are subject to availability. Thank you.

@qatarairways Hello @qatarairways Kindly refer to your email you sent me below. And now refuse to honour. Thank you

@TheBACON_ Hello Adriel, kindly refer to the T&C's of our policy for more information. Thank you

@qatarairways @967stuart Ok, But is that legal, I never received that information and this is essentially making us pay a further $10000 AUD to travel to the same destination after you cancelled our first flights?

@TheBACON_ @967stuart Hello Adriel as of earlier this month, our policy has been changed. Kindly visit "travel with confidence" qatarairways.com/en-qa/travel-w… to have a look at our flexibility offers for your tickets and kindly do let us know how you would like to proceed. Thank you

@qrsupport No you have not responded to my message? You continue to send a generic answer. I think you must just have computers running your customer service, because I can’t get a straight answer.

@TheBACON_ Hello Adriel. We've responded to your DM. Let us know if you still need our guidance. Thank you.

@lifeguardhoppo humanpotentialrunning.com/from-the-rd/pa…

World has gone mad cancelling events over Corona virus. Do we close the beaches? This will send businesses broke. Suicide rates will rise through this unnecessary panic.

@kanhypnos They are the worst, wish I’d seen your warning earlier

@Hu2bH2O @kiratoussaint So good!!!

YESSS @kiratoussaint European champion 100 m backstroke. What a fantastic achievement after an eventful year. Great work. What’s next?