@PrettysmileTas I’m sorry that you’ve been unable to get in touch with us. You can also send a secure message via your Member Access account. Please allow up to 5-10 business days for an email response. Thank you for your patience.
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IMRF
2.9K posts
IMRF
@TheIMRF
IMRF has provided local public employees & Illinois school districts with retirement, disability & death benefits since 1941. Terms: https://t.co/08rBfXhET9
Oak Brook, Illinois USA Katılım Nisan 2010
702 Takip Edilen1.4K Takipçiler
@processcontrol9 The Illinois Pension Code determines how IMRF administers our benefit plans. More info about the Illinois Pension Code 40 ILCS 5/, can be viewed here: tinyurl.com/mrx373ut. To advocate for changes to this legislation, please contact your Illinois State Senator & State Rep.
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RETIREES:
Have you signed up for one of our upcoming FREE workshops? Join IMRF and the University of Illinois Extension to learn about managing stress and the secret to successful aging.
Register today: imrf.org/2025-retiree-w…
#theimrf #retirement #retiree #uiextension
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@KaKaysKreations @AndiMPreston We’re very sorry for your loss. Our Contact Center is currently experiencing a higher-than-normal volume of calls & emails. We are working to assist everyone as quickly as possible. Thank you for your patience.
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@TheIMRF @AndiMPreston The number given here is CONSTANTLY busy so how can one even get the chance to "Press 5" ????? This is ridiculous.
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I just want to explain my disappointment in @TheIMRF. My dad died over a month ago and yet the Illinois agency still doesn’t know. Why? Can’t get thru call center to report member death. Just seeking his death benefits. #DeathBenefit #pension #Illinois #IMRF
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@fadedbluedot You can increase your tax withholding directly in Member Access. Please refer to the document, "Update Tax Withholding" on our Online Tools page. Here is the page: imrf.org/en/members/mem…
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@TheIMRF how do i go about increasing the withholding taxes. I didnt see a form on the website. thanks
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@melendez8675301 I'm sorry for your experience. At this time, our website and Member Access are operating as they should. If you continue to experience issues on your end, please call our 800 number. Thank you.
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@TheIMRF Is your site having issues? I’ve been trying to access it all day with no luck.
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@AndiMPreston I am very sorry for your loss. We are working to assist everyone as quickly as possible. To report a death, please call our 800 number (1-800-275-4673) and press 5 when prompted. Thank you for your patience.
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How is this acceptable @TheIMRF? IMRF is one of the states’s public pension systems.
Andi Preston@AndiMPreston
I just want to explain my disappointment in @TheIMRF. My dad died over a month ago and yet the Illinois agency still doesn’t know. Why? Can’t get thru call center to report member death. Just seeking his death benefits. #DeathBenefit #pension #Illinois #IMRF
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@AndiMPreston @GovPritzker I am very sorry for your loss. We are working to assist everyone as quickly as possible. To report a death, please call our 800 number (1-800-275-4673) and press 5 when prompted. Thank you for your patience.
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How is this acceptable @GovPritzker ? Very frustrating.
Andi Preston@AndiMPreston
I just want to explain my disappointment in @TheIMRF. My dad died over a month ago and yet the Illinois agency still doesn’t know. Why? Can’t get thru call center to report member death. Just seeking his death benefits. #DeathBenefit #pension #Illinois #IMRF
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@Michael13680356 IMRF's web site was down this weekend. The web site was back up on Sunday afternoon. We apologize for any inconvenience. Thank you.
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@TheOriginalJAB I'm sorry you are experiencing difficulty logging in. You can call 1-800-275-4673 and choose option 4 for Member Access Help. Or you can send a message via this link: imrf.org/forms/contact-… Thank you.
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@TheIMRF I appreciate that your website is touchy about security. That's GREAT! But your security protocols make it impossible to either log onto the IMRF website ... or use it at all
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@TheOriginalJAB I'm sorry you are having trouble getting in touch with us. You can also send a secure message through your Member Access account. Please allow 5-10 business days for a response. Thank you for your patience.
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@TheIMRF I need to talk to a human at IMRF about something. There is no way to do so! The very first your terrible phone answering ststem does after telling me to wait for a customer service rep is hang up on me. Happens every time!
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@MICKTHEMOUSE2 I'm sorry you are having trouble getting in touch with us. Please send us a message through the Contact Us Selection Form with your name and contact information. Please allow 5-10 business days for a response. Thank you for your patience. imrf.org/forms/contact-…
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@TheIMRF No I have not been able to speak to anyone, that is the problem, I have tried at least 15 times for an hour at a time.
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@MICKTHEMOUSE2 I'm glad you were able to get in touch with a representative. We hope they resolved your issue. Thank you for your patience.
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@TheIMRF I finally got through and have been on hold listening to use our website, I can't do anything being locked out. So Frusterating I have been locked out for over a month.
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@MICKTHEMOUSE2 Please use this form to send us a message with your name and contact information: imrf.org/forms/contact-…. Please allow 5-10 business days for a reply. Thank you.
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I have been trying for over a month, the line is always busy, I would like to unlock my account. Any suggestions, in this day and age we should be able to send an email or something.
IMRF@TheIMRF
A common question we get is…I’m locked out of my account – how do I get back in? If you are trying to sign in to your account and you get locked out, click the “Forgot your Password?” link and follow the prompts. If you are still locked out, please contact IMRF.
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@ZenCherokee We hope they resolved your issue. Thank you for your patience.
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@TheIMRF care to comment as to why I've been on hold for over an hour now?
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@TheIMRF Retired 12/31/24 all my paperwork was accepted before I retired. Still haven’t gotten a check or even pension estimate. Can I get some help? Online website service isn’t helpful. Should I drive to Springfield?
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