Thad Murillo

@ipsd204 @ATalley204 This all sounds good from the high level, but in practice the needs of the kids are not actually being met. Put in classes that don't meet the diverse needs that come with these children. And they all lose as a result.

District 204 Superintendent Dr. Adrian Talley shares his insights on driving change in mental health and education in this recent article by Cartwheel. @ATalley204 cartwheel.org/resource/dr-ad…

@metraBNSF Why are we held hostage on the trains when we could have made other arrangements at a station

BNSF #1284, scheduled to depart Aurora at 5:05pm, will originate at Lisle due to ongoing police activity. Train #1292 will be the next inbound train to accommodate passengers from Aurora.

@metraBNSF The least you could do is give us the option to get off the train rather than close the doors and start moving and have us stuck between stations

BNSF inbound and outbound trains are stopped near Naperville due to police activity. Duration of the delay is unknown. Metra will provide updates as they become available.

@Masterbuilt I did. And I had sent a message previously with no response. Also a message to the support team via email. But we've been ghosted

@TheOnlyThad Hi Thad, could you send us a private message with your case information so we can further assist you with this?

@Masterbuilt it is embarrassing that after nearly 2 months, 4 parts, and a lot of lack of communication my smoker is still broken

@Masterbuilt I am 2 months into working with you to get my smoker repaired or replaced and no joy. Do you not respect customers?

@SteelburghNick @Masterbuilt You're lucky @SteelburghNick , mine didn't last a year, and was still under warranty and support has not helped at all

@Masterbuilt After only 3 years of use my smoker has offically kicked the bucket. Apparently you all dont make products that last. Guess my smoking days are over because I am not about to shell out another $200 for a smoker that wont even last 5 years.

@Masterbuilt I just sent a dm

@TheOnlyThad Hi Thad, could you send us a DM with your case number so we can look into it!

@Masterbuilt hi, we reached out about a broken smoker, 6 weeks later and this is still not resolved. Any chance you can resolve Case # 459140

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