The Z Hotels

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The Z Hotels

The Z Hotels

@thezhotels

Modern hotels, exceptional locations and outstanding service. All at affordable prices. For best rates book direct. #theurbanitestay

London,Liverpool,Bath,Glasgow Katılım Ağustos 2011
221 Takip Edilen1.4K Takipçiler
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The Z Hotels
The Z Hotels@thezhotels·
All of our hotels remain open in line with government guidance. With rooms available from as little as £35, or £50 in London. For more information or to make a reservation visit our website thezhotels.com
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The Z Hotels
The Z Hotels@thezhotels·
Just over a week until major London attractions open across the capital.💥🎡🏙 Join Z Membership and get double discounts on all bookings until 30/6/21. Just use code ZMEMBERS when booking through our website. 🛌💤 Start planning your dream city break now! www.thezhotels
The Z Hotels tweet media
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The Z Hotels
The Z Hotels@thezhotels·
@IAMSUPREMEGOD Hello! Could you send us a message with your booking number, name and the hotel in which you had booked your stay? We will make sure to reply as soon as possible.
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The Z Hotels
The Z Hotels@thezhotels·
We are happy to support our community in these difficult times. Thanks to all NHS staff that are helping us go through this period! #staystrongNHS #StayHomeSaveLives
Moorfields Eye Hospital NHS Foundation Trust@Moorfields

Thanks so much to @thezhotels for offering free accommodation to staff at Moorfields. We are ever so grateful to you and other businesses for supporting our staff at this time. If staff need accommodation, please contact Victoria, Divisional PA at Moorfields.

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The Z Hotels
The Z Hotels@thezhotels·
@lauraby25906996 We made an exception from our terms and conditions by offering booking modifications at no additional cost. In this situation we need to be understanding and realise that a lock down includes travelling, so we took the measures required by government.
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The Z Hotels
The Z Hotels@thezhotels·
@Rach_93_ Hi Rachel, We are dealing with a large number of emails at the moment and is taking a bit longer to respond back. Do not worry, we will get back to you as soon as possible.
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Frank
Frank@FrankieHolliday·
Would like to thank @ZHotels For their great customer service one of the better companies in these Awful times
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The Z Hotels
The Z Hotels@thezhotels·
@ElleDenise91 Our terms and conditions have changed so please contact the hotel directly to amend your booking up to 2022! Just need to provide a new date before 31 January 2021.
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Ellen
Ellen@ElleDenise91·
@thezhotels I have a booking for next Friday via booking.com I have emailed through to ask for it to be cancelled do you need me to contact you directly as well?
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The Z Hotels
The Z Hotels@thezhotels·
@bishop_stacey Hi there! We are dealing with a large number of emails at the moment, but be rest assured that we will get back to you as soon as possible! 😄
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aloha
aloha@bishop_stacey·
@thezhotels Hello, I have done this and had no response. I am conscious of time as the booking is for 22/03.
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aloha
aloha@bishop_stacey·
@thezhotels what is your policy on cancellation due to corona virus following the recent government advice? Should I be expecting to be able to cancel without charge?
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The Z Hotels
The Z Hotels@thezhotels·
@UKtributeband Hi there! Our message has been misunderstood. When we refer to "short-notice" we are talking about the time between the reservation and when we have received the cancelation request.
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The Z Hotels
The Z Hotels@thezhotels·
@luxnaute Hi there! We are currently receiving many email due to the circumstances but do not worry, we will get back to you as soon as possible! Thank you for your understanding!
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The Z Hotels
The Z Hotels@thezhotels·
@Sdifonzo1 @JohnTory @JustinTrudeau We are really sorry to read your words! Here at Z we always want the best for our guests, which means we do not want you to get Covid-19. We are trying to accommodate all the requests in this situation but have to respect our policy in the same time. Thank you for understanding!
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Sdifonzo
Sdifonzo@Sdifonzo1·
Remember when @JohnTory and @JustinTrudeau 's wife came back from London, England and had either contracted or come into contact with coronavirus? Well @thezhotels refuses to refund my reservation from March 13-21...guess they wanted me to get Covid-19 too?!?!?! So wrong!
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The Z Hotels
The Z Hotels@thezhotels·
@HFRSSteveApter Hi there! We are currently receiving many emails due the circumstances but do not worry, we will get back to you as soon as possible! Thank you for your understanding!
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The Z Hotels
The Z Hotels@thezhotels·
@Joeyjojo_17 Hi there! As you know our rates are non-refundable and non-amendable. In this circumstances we are making exceptions from our terms and conditions offering amendable dates. We are sorry to hear this and thank you for your understanding!
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Fiona
Fiona@fionagibson92·
@thezhotels Thank you the booking is with the London city hotel how can I contact them
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Fiona
Fiona@fionagibson92·
@thezhotels we have a booking for April 2nd won’t be able to fly can this be reschulded or refund thanks
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Keşfet

@IAMSUPREMEGOD @DTV_Broadcast @NHSuk @NHSEnglandLDN @lauraby25906996 @FrankieHolliday @ZHotels @ElleDenise91