Monare Mahlopi

@The_ButifulGame @Kgosientsho_R Hi Monare, thank you for reporting. A team will be dispatched to investigate. ^NH

#CityPowerOutages #CityPowerUpdates #MidrandSDC Outage Update - Midrand SDC 17 May 2026 Allendale Substation: We are aware of a power interruption affecting customers in Rabie Ridge. Operators will be dispatched to investigate the cause of the outage. The outcome of investigations will guide the restoration strategies. We will keep customers updated on developments. For isolated individual calls and any other electricity-related queries customers are advised to log calls on citypower.mobi or call 011 490 7484/0800 202 925. Follow the Midrand SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va…. ^OS

@Lee48178668 Hi there. Please log a call on citypower.mobi or call 011 490 7484/ 0800 202 925 for assistance. ^OS

#CityPowerUpdates #CityPowerOutages #MidrandSDC *Allandale Substation:* Our team has resumed the replacement of the three feeder cables supplying customers in Rabie Ridge Extensions 1 and 2. The outage was caused by a double fault. Due to the complexity of the work and the multiple jointing points involved, we are unable to provide an estimated time of restoration (ETR) at this stage. Affected customers will be updated as soon as new information becomes available. City Power remains committed to restoring electricity supply to all affected customers safely and as quickly as possible. Follow the Midrand SDC Outage Updates channel on WhatsApp whatsapp.com/channel/0029Va… well as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on  +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00. ^NT

@The_ButifulGame @Kgosientsho_R Please check our TL for recent updates ^HN

#CityPowerUpdates #CityPowerOutages #MidrandSDC *Allandale Substation:* The outage affecting customers in Rabie Ridge Extensions 1 and 2 is due to double faults. A decision has been taken to proceed with the full replacement of the three feeder cables. Last night, work was handed over to the morning shift team due to safety concerns. The contractor is en route to continue with the task. Unfortunately, we do not have an estimated time of restoration (ETR) at the moment. Affected customers will be updated as and when new information becomes available. City Power remains committed to restoring electricity supply to all affected customers safely and as quickly as possible. Follow the Midrand SDC Outage Updates channel on WhatsApp whatsapp.com/channel/0029Va… well as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on  +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00. ^NT

#CityPowerUpdates #CityPowerOutages #MidrandSDC *Allandale Substation:* The test branch team has successfully located the double faults affecting customers in Rabie Ridge extensions 1 and 2. We are currently sourcing materials to carry out the repairs. Further updates will be communicated in subsequent reports. City Power remains committed to restoring electricity supply to all affected customers safely and as quickly as possible. Follow the Midrand SDC Outage Updates channel on WhatsApp whatsapp.com/channel/0029Va… well as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on  +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00. ^NT