Thomas Gohard

We determined that it would cost us more to support IE7 than it would to buy new computers for clients stuck with it. bit.ly/1gnbn03

User research reminds me why I do what I do. There's simply no substitute for observing and interacting with real people.

Accessibility "after-the-fact" adds nearly 2x the cost to a project. If done at the beginning, then 1-2% added cost." -@UXPrinciples #a11yDC