Tim Heinrich

@metraMED just wondering, why are the morning trains now taking 10-15 minutes longer?

@KofiCockburnvic @BBallSchoILL Agreed…Jake adds zero value

@BBallSchoILL I’m not even gonna lie bro, I love Jake but he doesn’t do shit

Bring back Andrej, mirk, T, Z, Jake, and Ty and we should be back next year

@AmericanAir I paid over $700 for a car to drive through the night to get home for animals/etc bc 10pm tomorrow was not an option…awesome!

@TimothyHeinrich Our Specialists are reviewing your comments, and someone will be in touch soon.

@AmericanAir hey why board a plane when we are just going to sit here for hours???

@AmericanAir It wasnt quoted it was assigned by you

@TimothyHeinrich We're unable to speak on what was available at the time that was quoted.

@AmericanAir Why was the only option not a direct flight, flying to washington DC….chilling for like 7 hrs…then flying?

@TimothyHeinrich We can certainly understand your frustration, and we're truly sorry.

@AmericanAir Also canceled today without warning as we showed up to the airport…solution offered was a flight that got home at almost 10pm thr next day

@TimothyHeinrich We’re very sorry for any discomfort. We’ve shared your comments with our specialists, and someone will reach out if they need any additional information.

@AmericanAir Yeah i get that but i have a weather app ok my phone and can see not to board…this plane is so hot and umcomfortable

Disrupting your travel is never the intention. Weather can indeed be unpredictable. Your safety will always be of the utmost importance. We appreciate your understanding while we navigate these conditions. The team will have you wheels up and on your way as soon as they get the all clear.