TomTom

@kirkodumfries1 Hi, thanks for the image from the free TomTom App. This does not confirm the start point. We tested nearby routes, and they show via A14 Huntingdon. Please share your exact start and destination, we’ll check. ^Nehul

@TomTom Any news on when you will be updating the maps to include the new A14 that bypasses Huntingdon? It’s been over 2 years since it opened, and is available on cheaper sat nav’s!

@kirkodumfries1 @kirkodumfries1

@kirkodumfries1 Hi there, thanks for your comment. We understand you’re asking about the A14 Huntingdon bypass update. This should be resolved now, please test again and let us know. If it still shows incorrectly, share details and we’ll check. Happy to assist you. ^Nehul

@DavidFa25921629 Hi David, thanks for your comment. We understand you’d like a cleaner map without charging stations. You can hide them via Menu > Settings > Appearance > Show POIs > Charging Stations > Hide. Let us know if this helps, we’re here to assist. ^Nehul

My toms toms just been update with a zillion charging points How bl&&dy sad is this. ⁦@TomTom⁩

When a sudden disruption hits, transport networks can rapidly become a source of difficulty. 🚧🚦 Discover how to build safer, more resilient roads with real-world examples from Paris, Japan and the U.S. 👉bit.ly/4bStjOZ

@joshatticus Hi there, we’re sorry to hear you’re still unable to send us a DM. No worries at all, we’re here to help. You can easily reach out to us through this link: tomtom.co/Support. Alternatively, feel free to DM us on Instagram, we’ll be happy to assist you further. 👍^Nikita

@TomTom thoughts?

Unfortunately bringus studios doesn't seem to have twitter so I can't tweet him in this post where I have managed to game on a tomtom go basic 6" wifi

@wilhelmina90752 Geachte, bedankt voor uw antwoord. Wij begrijpen dat u uw postcode niet kunt bijwerken vanwege een fout. Neem contact met ons op via een privébericht naar TomTom.co/Support of help.tomtom.com/hc/articles/36… & we kunnen verder onderzoek doen. ^Nehul

Ik krijg dit als antwoord van de helpdesk Kunnen jullie mij verder helpen want dit gaat dus niet, ik stel een vraag in het Nederlands en krijg dit als antwoord. @TomTom

@carbonize Hi Stewart, thanks for your comment. We understand the routing issue to your destination. Our team is reviewing the map attributes(data) to improve it. Please keep testing & share more cases, we’re here to help. ^Nehul

@TomTom I'm a Beta tester for your Android app but the routing is horrendous. I asked for directions to my local supermarket which is in a shopping centre. Your app has me parking on a roundabout and walking in.

@nigelrpage Hi Nigel, thanks for your comment. Glad this helped clarify how Tom by TomTom works with your setup. You can keep using your car navigation while the free TomTom App powers alerts. Happy to help anytime. ^Nehul

@TomTom Thanks. Good to know.

@TomTom query on your “Tom by TomTom” product….does this require a TomTom satnav device (I use the car’s OEM navigation - Audi)? Or can it be used standalone with the TomTom app alongside the car’s onboard navigation? I have CarPlay but don’t use it. I’m in UK. Thanks.

@joshatticus Hi there, we're sorry for the inconvenience and thanks for highlighting this. This could occur in case you do not follow our page. Please follow the page and then try to send us a DM by clicking on the envelope icon. If you already follow the page then kindly let us know. ^Nikita

@AFCBOldgit Hey there, thanks for the update. Kindly follow our page. Once done you will be able to see an envelope symbol, once you tap on it, you should be able to send us a DM. We'll be happy to help! ^Nikita

What a mistake buying a @TomTom Satnav 🙈 AI help bot is useless, email link to help signin doesn't work, and can't DM them on here 🤷 All I want to do is access my account and update my Satnav, bloody useless 😡😡😡😡

@FranzHefter (2/2) In future if you feel convenient, please reach out to us via DM and share a few details like start & end points, expected behaviour, and date & time of the incident. This will help us investigate more effectively. We truly appreciate your honesty and patience. 👍^Nikita

@TomTom Please do your homework first. Blocked roads - for 8 months- are still not acknowledged in your Material. I experienced this many times wasting liters of fuel.

We’re officially live at Intertraffic Amsterdam! Over the next few days, you can find us at booth 02.136 in Hall 2, where we’re showcasing our latest traffic data innovations and how they can support smarter mobility. 💡 See you there. 🚀

@FranzHefter (1/2)Hello, thanks for getting back. We’re sorry for the inconvenience caused by missing road closures. Please know that improving map accuracy is a top priority for us, and we will be forwarding your feedback to our maps team to ensure we continue working towards improvements.

@AFCBOldgit Hey, I've just sent you a DM from our official handle. Please check and confirm if you've received it. ^Nikita

@wilhelmina90752 2/2 U kunt rechtstreeks contact met ons opnemen via onze TomTom-website: help.tomtom.com/hc/articles/36… of ons een direct bericht sturen via X.com. Als u hulp nodig heeft, staan wij voor u klaar. ^Nehul

@wilhelmina90752 1/2 Beste, bedankt voor uw opmerking. Wij begrijpen dat u antwoorden in een andere taal ontvangt en de voorkeur geeft aan ondersteuning in het Nederlands. Wij helpen u graag in het Nederlands. U kunt indien nodig hier een TomTom-account aanmaken: tomtom.com/nl_nl/account/….

@wilhelmina90752 Geachte, bedankt voor uw opmerking. Wij begrijpen dat u de voorkeur geeft aan ondersteuning in het Nederlands. Wij helpen u graag in uw voorkeurstaal. Neem contact met ons op via TomTom.co/Support of stuur ons een privébericht met uw gegevens, en wij zullen u in het Nede...

@joshatticus Hi there, we have checked your post- it is stuck on the start-up screen(duck moving in circle) hence we suggested you to perform the recovery using the shared link and get this sorted. Should the issue persist, DM us your device details so that we can get it checked. 👍^Nikita

@AFCBOldgit Hi there, in this scenario we suggest you to once again try to send us a direct message using this link, it should allow you to send a DM bit.ly/3PC14IJ If still the same kindly share a screenshot of the error message. Thanks. Looking forward for your update. 👍^Nikita

@joshatticus Hi there, we are truly sorry that the link wasn't added. Perform the steps from the link and test. Do not worry, we're here to help and will try our best to get this sorted for you. help.tomtom.com/hc/articles/23… ^Nikita