@SunwingVacay Good Evening, I have reached out via Instagram and have received post travel complaint #01979009. This will contain my details for you to contact me. Thank you.
cancelled flights, two days past our original departure day with a sick 6 month old, no diapers or formula left and no end in sight… any suggestions to get home. This is inhumane. #sunwing@SunwingVacay
@casinobonusguy@SunwingVacay That’s too bad, someone made the call to not to care about plane loads of human beings and basically let them rot when they should be their happiest on vacation.
@SunwingVacay I was told I will get on the next flight (for the 6th time) tomorrow. But not provided my boarding pass or even a time again. When can you please help me and my 2 kids?!? @CTVNews@CP24@CBCNews@CTVKitchener
@SunwingVacay@CP24@CBCNews@CTVNews After lying to us twice about flights we were on, along with a family from Sudbury, we are told Sunwing will cover our night stay…at a new resort 25 minutes away. Not the one they have held us at. Which has vacant rooms!Sunwing saving again
@SunwingVacay JUST LIED TO AGAIN. WAITING IN THE LOBBY 4am-830am with 6month old 2 year old. THEN AGAIN 630-830pm AFTER BEING PROMISED TWO PLANES ARE IN PUNTA CANA. TWO!! My family and children are being held unwell and against our will so that you can save money. This is insane.
@Topshlf8 Hi Donald, we are sorry to hear this. Please send us a DM with your booking number, name on file and travel dates. We'd be more than happy to assist you with this. Thank you, MD
@SunwingVacay Well we don’t have a confirmed flight home yet so I would really appreciate that. 3 cancelled flights so far and won’t trust a message promising anything until I see my families names on a boarding pass.
@SunwingVacay 3 cancelled flights, two days past our original departure day with a sick 6 month old, no diapers or formula left and no end in sight… any suggestions to get home. This is inhumane.
@pate_c@theJagmeetSingh It’s “you are a 🤡 “firstly. Secondly, I couldn’t agree more. Kind of loses his voice when he agrees to just ride the liberal coat tails