Beau Travail

@AirCanada two hours waiting for a callback from an agent and if we miss it we’re back at the end of the queue, is that how you’ve designed your customer experience?

For anyone reading this, the @AirCanada DM response was a boilerplate corporate referral to their flight disruption policies.

@AirCanada We paid a higher fare for a direct flight from RDU to YUL that would arrive by 6 PM. You decided to give everyone a layover and delay us 4 hours. Now the second flight is delayed and we’ll be arriving at 11:30 PM. Customer service? Ball’s in your court.

@stm_Orange Allo! Il y a quelqu’un !?!?

@roisinmurphy You haven't "found" yourself anywhere. You have put yourself there, presumably because you were thirsty for attention.

I hate being “about something”- I am something, that’s why music chose me. Yet find myself here. Over and over. I hope you find your community 🖤

No, there's no middle ground You're off in another story or merry-go-round No, there'll be no measured terms You fly in the face of the way the world turns open.spotify.com/track/18z7xPtQ…

@roisinmurphy @unazeta Do you not recognize that hate speech at trans people is being encouraged by people in power?

@unazeta I think you mean when dissenting voices are heard.

It was never real. Terribly sad though. Absolute havoc wreaked on children, families and society.

@lisamurkowski And yet, only days ago you voted for a bill that cuts clean energy credits, gives tax cuts to billionaires and still raises the deficit. YOU DO NOT CARE ABOUT FIREFIGHTERS OR DISPLACED CONSTITUENTS. Your vote matters more than your false words.

As we celebrate Independence Day, I want to extend my most sincere gratitude and well wishes to the Alaska National Guardsmen helping to fight wildfires across the Interior. These fires have devastated communities and displaced many while showing no signs of slowing down. I am grateful for the dedication and sacrifice of all those fighting these wildfires, and pray for the safety of everyone impacted.

@stm_Orange y a-t’il un problème avec la ligne orange ? Un mis a jour, s’il vous plaît. Pas de ligne vert, on ne sait quoi faire.

@rob_rubsam @NYTmag The film you're looking for is ALL ABOUT LILY CHOU CHOU by Shunji Iwai.

ICYMI, I wrote about fictional pop stars and their fake music for the NYT