@Valannnnn @orchdd__ Hi, we responded to the ticket. We apologize for the late response!
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TreatStream
1.8K posts
TreatStream
@TreatStream
Let your viewers send you food delivery to keep the stream going! All information is kept secure and confidential. Trusted & used by streamers since 2015.
USA Katılım Mart 2014
146 Takip Edilen7.5K Takipçiler
@TreatStream I never received any updates or any response from your support team about an order @orchdd__ purchased. Please advise. Thank you.
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We deeply inspected the issue, and there was no breach that occurred. This is an issue tied specifically to Lieferando.
Due to an issue with cookies, it seems that for some orders a specific e-mail address was not changing in the checkout process system. We acknowledge that even though this is not a data breach, this is still a very serious issue and we're working on preventing this from ever happening again.
Effective immediately, we have temporarily disabled all Lieferando orders as we're making alterations to the system. To add reassurance, all the information we store is deeply encrypted.
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‼️ PSA FOR STREAMERS, PLEASE SHARE ‼️
EXPERIENCE WITH "TREATSTREAM" SERVICE AND MAJOR SECURITY ISSUE:🧵
People on stream today saw my distress about this already, but HOLY CRAP it's apparently so much worse.
Info below ⬇️
English
We deeply inspected the issue, and there was no breach that occurred. This is an issue tied specifically to Lieferando.
Due to an issue with cookies, it seems that for some orders a specific e-mail address was not changing in the checkout process system. We acknowledge that even though this is not a data breach, this is still a very serious issue and we're working on preventing this from ever happening again.
Effective immediately, we have temporarily disabled all Lieferando orders as we're making alterations to the system. To add reassurance, all the information we store is deeply encrypted.
English
Methinks ima close my treatstream account, just to be safe
Sakae 🌸🐉 ENVtuber@SakaeVT
‼️ PSA FOR STREAMERS, PLEASE SHARE ‼️ EXPERIENCE WITH "TREATSTREAM" SERVICE AND MAJOR SECURITY ISSUE:🧵 People on stream today saw my distress about this already, but HOLY CRAP it's apparently so much worse. Info below ⬇️
English
We deeply inspected the issue, and there was no breach that occurred. This is an issue tied specifically to Lieferando.
Due to an issue with cookies, it seems that for some orders a specific e-mail address was not changing in the checkout process system. We acknowledge that even though this is not a data breach, this is still a very serious issue and we're working on preventing this from ever happening again.
Effective immediately, we have temporarily disabled all Lieferando orders as we're making alterations to the system. To add reassurance, all the information we store is deeply encrypted.
English
We deeply inspected the issue, and there was no breach that occurred. This is an issue tied specifically to Lieferando.
Due to an issue with cookies, it seems that for some orders a specific e-mail address was not changing in the checkout process system. We acknowledge that even though this is not a data breach, this is still a very serious issue and we're working on preventing this from ever happening again.
Effective immediately, we have temporarily disabled all Lieferando orders as we're making alterations to the system. To add reassurance, all the information we store is deeply encrypted.
English
If you use Treatstream be careful because issues of leaking personal identifiable information being leaked to people who shouldn’t have access to it.
Sakae 🌸🐉 ENVtuber@SakaeVT
‼️ PSA FOR STREAMERS, PLEASE SHARE ‼️ EXPERIENCE WITH "TREATSTREAM" SERVICE AND MAJOR SECURITY ISSUE:🧵 People on stream today saw my distress about this already, but HOLY CRAP it's apparently so much worse. Info below ⬇️
English
We deeply inspected the issue, and there was no breach that occurred. This is an issue tied specifically to Lieferando.
Due to an issue with cookies, it seems that for some orders a specific e-mail address was not changing in the checkout process system. We acknowledge that even though this is not a data breach, this is still a very serious issue and we're working on preventing this from ever happening again.
Effective immediately, we have temporarily disabled all Lieferando orders as we're making alterations to the system. To add reassurance, all the information we store is deeply encrypted.
English
STREAMERS WHO USE TREATSTREAM!
I use them so the time. Not anymore!! This is absolutely not okay
Sakae 🌸🐉 ENVtuber@SakaeVT
‼️ PSA FOR STREAMERS, PLEASE SHARE ‼️ EXPERIENCE WITH "TREATSTREAM" SERVICE AND MAJOR SECURITY ISSUE:🧵 People on stream today saw my distress about this already, but HOLY CRAP it's apparently so much worse. Info below ⬇️
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@SakaeVT @FusilliPaganini Hi Sakae! We responded to your e-mail.
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@FusilliPaganini Yeah I was guessing it was some weird issue like that, it just seems like such a huge error to happen. I kinda hope they make a statement with how much this blew up, because I'm still very confused myself about it and it's concerning 🥲
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@MissMegzie Hi! We went ahead and issued the refund in full. We're sorry about the mishap!
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@TreatStream I had a commu it member order me food an hour ago, restaurant doesn't have my order and there's no update via email. Not sure who to contact. I don't want the generous gifted to get charged.
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@AmberSnafu Hi, yes. We already went ahead and issued the refund.
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@TreatStream I was sent a treat during my stream. It never came. I have tried to email you guys and message on here as well. No one has responded. So my viewer just got ripped off? Or...Will you refund them? I won't continue using this service in my stream if this isn't resolved
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TreatStream retweetledi
Making my @TreatStream more aesthetically pleasing for all of my mooncakes who wish to get me something! As well as a lill message ^^😭💞💞💞 My heart gets so warm when I see the messages of past mooncakes who have gotten me little treats ;w;
#VtubersEN #Vtuber
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@SirKatelyn Seems like you have a custom theme going on that modifies email colors. What email client/website might you be using? We attached an image of what normally people see, with popular emails/clients like Gmail, yahoo, Hotmail, etc.
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TreatStream retweetledi
Look at this MASSIVE messy sub @Otaku_Mari4 bought us via @TreatStream during our afternoon stream today!!! And yes, it was AMAZING! You know a cheesteak is good when it looks a mess 💜🖤💜 Thank you again 💜💜💜 (I'm supposed to be asleep shhh)
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TreatStream retweetledi
TreatStream retweetledi
Well, CrashOrganism sent us a Tim's treat train via @TreatStream. Donuts, Timbits, and Muffins
If he wasn't before, our friend just officially upgraded himself to "Maple Sugar Daddy" status. 🤩✨
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TreatStream retweetledi
And I can't go without saying a huge thank you to last night's stream MVP @asolid7_ who was so incredibly kind and ordered me Insomnia Cookies on @TreatStream when I was desperate for some dessert 💜 thank you so much friend!! 🥰
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TreatStream retweetledi
- @TreatStream is such an amazing service. My friends can buy me food even when I'm not live on my channel. Thank you so much @JCMBilly, again, for getting me foods <333
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TreatStream retweetledi
officially added @TreatStream to my setup! If you're ever interested in sending me treats on stream as a fun surprise or to help in my recovery journey, there's now a way to do so! of course, never any pressure or expectation ❤️
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TreatStream retweetledi
I told chat that if they buy me food through @TreatStream that I'm legally obligated to eat it, and they said bet 😂
It's nice that no one has to worry about making sure it's dairy free and safe for me to eat, as I create the orders 😊 (the cheese is a DF provolone)
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TreatStream retweetledi
Thinking about how amazing stream was today— 20k on TikTok, a hype train, 3 raids, and my very first @TreatStream 😭❤️ I love y’all so much omg
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TreatStream retweetledi
