Triple Zero Victoria

Congratulations to our newest Junior Triple Zero Heroes and their families and the ECOs who helped them. Come behind the scenes of the 2025 Junior Triple Zero Hero Awards ceremony as they were reunited with their Call-Taker – this time in much happier circumstances.

Thank you to all first responders who tirelessly strive day in and day out to protect life and property #ThankAFirstResponderDay. Your unwavering commitment and selfless actions make a profound impact on the well-being and safety of our communities.

When Jon suffered a very serious health eoiside, Craig called Triple Zero Victoria and spoke to Ambulance Call-Taker Dave Masson. They worked together and literally saved Jon's life. Listen here bit.ly/4dwY7p3

Today we’re showing our support for all the amazing @vicsesnews (SES) volunteers. Their incredible and tireless efforts help keep our communities safe in times of crisis, and we're proud to work alongside all the selfless volunteers who give up their time for those in need.

With easing fire restrictions in Victoria, now is a good time to consider your burn-off needs. Registering your burn-offs helps ensure Triple Zero Victoria call-takers and emergency services can respond to genuine emergencies, not false alarms. Visit firepermits.vic.gov.au.

Today we celebrate CFA as they mark their 80th anniversary - that’s an incredible eight decades of saving lives and protecting property. We are beyond proud to celebrate this remarkable milestone alongside them. #CFA80years @CFA_Updates @CFAChiefOfficer

Katherine Cardy works in the TZV Burwood Ambulance team and has recently been awarded the IAED 2024 Australasia Dispatcher of the Year. Part of Kat's successful nomination included a 000 call of the birth of twin baby girls. Listen to the podcast here bit.ly/40pXTv1

Smoke may be visible across central Victoria, including Melbourne into the evening. The smoke is travelling from the current fires in the Grampians National Park. Only call Triple Zero (000) if you see flames or an unattended fire.

Registering your burn online means Triple Zero call takers & fire services can respond to emergencies, not false alarms 🔥 Find out more at firepermits.vic.gov.au 🍃

'R U OK? AnyDay' is an important reminder to regularly check in on those around us. Asking normalises talking about what is happening in life so when people struggle, they know they can trust and talk with you. Any day is a good day to ask if they're "Triple OK."

The latest “I Am 000” podcast is now available. Hear from Junior Triple Zero Hero Jorja who bravely called Triple Zero (000) for help for her mum who needed urgent help for an excruciating gall bladder attack. Listen here: bit.ly/3Mxat3z

Today we got our purple on at Triple Zero Victoria (TZV) to help foster supportive and inclusive environments where LGBTQIA+ young people can be themselves and dream big. At TZV, we’re proud our amazing employees reflect the communities we serve. #WearItPurpleDay

Grace is one of our Junior Triple Zero Heroes who was nominated for her bravery. She called 000 when her Mum fainted and became unconscious. Since receiving her medal Grace has been busy sharing her story, even meeting with Premier Jacinta Allan on a visit to Parliament House.

A lap of honour around the ‘G in front of 58,000 fans is a great way to spend a Sunday. Thanks for the cheers Hawks and Tigers fans – it was great to share it with our mates from @cfavic @VictoriaPolice @AmbulanceVic @sesvic @vicsesnews @FireRescueVic @ESF_Victoria @LifeSavingVic

Be sure to send a cheer to our Triple Zero Victoria frontline workers when they take a half time lap of honour at the ‘G today. It’s a chance to show your appreciation for our emergency services members and their families.

This National Stroke Week, our “I AM 000” podcast details how 76 year-old Laura survived a stroke thanks to the quick action of her grandson Jarrod and emergency services. Hear her story and real-life call in the ‘A Stroke of Luck’ podcast bit.ly/46CXmaj @strokefdn

And well done to our superstar Triple Zero Victoria Emergency Communications Officers. The calm and capable voice at the end of the line during emergencies youtu.be/3WHK-9SGkks?si…

Our special Junior Triple Zero Heroes also became TV stars youtu.be/DGuL7gjTPUs?si…

Forget Deadpool & Wolverine, we have 21 real life heroes right here in Victoria. This week we recognised incredible kids who showed courage and composure beyond their years by calling 000 in a emergency. These are our newest Junior Triple Zero Heroes youtu.be/oDVoqf8g86I

Calls to Triple Zero are not affected by the global Microsoft outage. Telstra is the national 000 operator which routes calls to the relevant agency in each state, including 000VIC