@CityPowerJhb Day 3 of no power.. please we can't go on like this.. 2 weeks was 4 days.. Mandarin Rd,Honeydew.. please we have sickly people who need oxygen.. n kids to see too... restore our power..CPWEB4561446...
#CityPowerUpdates#RoodepoortSDC
Sentraal Substation: The outcomes reveal that there's a stolen cable and it needs to be replaced.
The outage affects customers in Florida,Florida North,Florida Glen,Lea Glen and surrounding areas.
Affected customers will be updated on developments.
We apologise for the inconvenience caused.
Updates will be also available on our WhatsApp channel: whatsapp.com/channel/0029Va…
^HN
#CityPowerUpdates#LoadsheddingStage3
Stage 3 Loadshedding Blocks
Blocks 5, 6 & 7: 06h00 until 08h30
Blocks 1, 2 & 3: 08h00 until 10h30
Blocks 9, 10 & 11: 10h00 until 12h30
Blocks 14, 15 & 16: 12h00 until 14h30
Blocks 6, 7 & 8: 14h00 until 16h30
Bolcks 1, 3 & 4: 16h00 until 18h30
Customers are urged to switch off non-essential appliances to avoid inrush current and network overload when restoration takes place.
To download the loadshedding schedule and blocks, please click on the link below: citypower.co.za/customer-servi… ^TM
#CityPowerUpdates#LoadsheddingStage3
Loadshedding stage 3 is in progress until further notice.
Blocks 13, 14, and 15 will be affected from 14h00 until 16h30.
Customers are urged to switch off non-essential appliances to avoid inrush current and network overload when restoration takes place.
To download the loadshedding schedule and blocks, please click on the link below: citypower.co.za/customer-servi…. ^ZD
#CityPowerUpdates#CityPowerOutages#RoodepoortSDC
Ruimsig Switching Station (Sjampanje No 1, Wilgeheuwel): Full supply has been restored. The outage was caused by a cable fault.
Follow the Roodepoort SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… as well as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on +27 80 020 2925. ^ZD
@CityPowerJhb Honeydew, Mandarin Road no power since Friday the 21st...its now Day 5... no response or updates or a sense of urgency to restore us.. CPWEB4544075
#CityPowerUpdates#CityPowerOutages#RoodepoortSDC
Peter Road Substation, Setpark Distributor (Pump Station): The team is onsite locating the fault.
Further details will be communicated in later updates.
We apologise for the delay in resolving this outage.
Follow the Roodepoort SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… as well as on social media @CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on +27 80 020 2925. ^NT
@CityPowerJhb Honeydew no power from 4am Friday morning... its more than 24hrs n still nothing...please let us know when will power be restored. Thank you. CPWEB4535177
#CityPowerUpdates#HursthillSDC
Beyers Substation (MSS in the Yard distributor): Full supply of power has been restored.
The outage was due to a faulty mini substation (MSS) affecting customers in parts of Arizona and surrounding streets in Northcliff/Berario.
Customers who are still off are advised to log new calls on the citypower.mobi or via our call center on 011 490 7484.
For updates or escalations of logged calls, please dial our toll-free number on 0800 003 156 which operates daily between 06h00 and 18h00.
We thank the affected customers for their patience. ^IM
@CityPowerJhb Honeydew, cnr Zefania and Mandarin Road no power since yesterday at 4am.. no response or updates on these areas.. what is the issue? We can't be left in the dark esp over the wknd? Why are you ignoring us... CPWEB4535177...
#CityPowerAwareness#CityPowerServices
Cable theft and vandalism are some of the main reasons for constant power outages. Such activities can also cause serious injuries and fatalities.
Kindly report any suspicious activity to City Power's Risk Control department on:
👉011 490 7911/7900
👉WhatsApp: 083 597 4497. ^ZD
#CityPowerOutage#CityPowerUpdate#RoodepoortSDC
Rayger Switching Station, Cullebbeeck Garage Kiosk (Witpoortjie and surroundings)
The team managed to restore 90% of power supply . Two load centres ( Mosega and Bard streets) will remain off until repairs are complete.
New information will be communicated once available.
We apologise for the inconvenience caused.^NN
#CityPowerUpdates#CityPowerServices
For escalations and follow-ups on logged calls, kindly call our toll-free line on 0800 003 156 for assistance. Remember the line operates daily from 06:00 to 18:00. ^ZD
@CityPowerJhb Its been more than 37hrs?? What seems to be the issue..please can you provide an update? How do you expect paying customers to live like this. No water n no power... do we have to die in order yo get yr attention?? But still pay for this crappy service delivery..
#CityPowerUpdates#CityPowerOutages#RandburgSDC
Houtkoppen Substation:
Partial power restoration in Northriding and surrounding areas. A double cable fault caused the outage. Our team will resume fault location efforts tomorrow morning.
For isolated calls and any other ectricity related queries, customers are advised to log calls on citypower.mobi or call 011 490 7484/ 0800 202 925.
Follow the Randburg SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va…^GR
@CityPowerJhb We have been communicating and not receiving any outcomes of no power in Noordhang for over 24hrs.. what more can we do to get your attention to assist. Animals are treated better than the residents of Noordhang. No power n no water for over 24hrs.. CPWEB4469448 n CPWEB4470291
@CityPowerJhb Can we have some urgency to restore power, it has been more than 24 hrs and we have no power n no wate. How does one survive esp with this heat wave. Our pleas are falling on deaf ears...we need help please CPWEB4469448 @CyrilRamaphosa@DAGauteng@eNCA@Kgosientsho_R@Lesufi
@CityPowerJhb Zefania and Mandarin Road in Honeydew Manor still without power?? 2nd outage in the last 2 weeks. Half the day has gone past and still we know nothing. 10hrs and still nothing.. what's the point t of logging calls when we are ignored? CPWEB4389099
@CityPowerJhb@maximamillion There is still no power in Honeydew. Mandarin Rd CPWEB4389909. Since 2.30am this morning? As per your notice a progress update will be shared, since 07.37am we have heard nothing on Honeydew?? Is there a team onsite to investigate? Or has @CityPowerJhb forgotten abt us again?
@CityPowerJhb@Aimeeba51308084@Mbali98903279 Since 2.30am n it's now almost mid day and still we have no answers as to what's going on ??second outage I'm the last week and as always @CityPowerJhb is on a go slow to restore? Is this what we are paying ridiculous electricity tariffs for to sit in the dark? CPWEB4389909
#CityPowerUpdates#CityPowerOutages#RoodepoortSDC
Peter Road Substation (Wilgeheuwel):
The Bellmin and Florin Lifestyle Centre has been restored after cable faults were corrected.
Customers in the vicinity still experiencing any power related problems are advised to log calls at citypower.mobi or call 011 490 7484 for assistance.
Thank you for your patience during this time.^NM
#RandburgOutage#CityPowerUpdates
We are aware of an unplanned power interruption affecting customers in Noordhang and surrounding areas. Operators have been informed and will attend to the outage.
Further details will be communicated in later updates.
We apologise for the inconvenience caused. ^MM
#CityPowerUpdates#ProspectSubstation
A team of operators and protection personnel is on site to investigate the cause of a trip at Prospect Substation that caused a widespread outage.
#CityPowerUpdates#RoodepoortSDC
Honeydew, Kimbult AH, Alsef AH, and surroundings.
Power has been partially restored. The team will work on restoring full supply once access has been granted.
We will keep affected customers updated on further developments.
We regret the inconvenience caused and appreciate your patience during this time.^LP
@CityPowerJhb It's Day 3 and areas in Honeydew are still without power..and still @CityPowerJhb cannot restore us, throwing us like a ball from day to night to day shift and we the people in Honeydew are left in the cold, because you can't provide the service you have to, to paying customers.
#CityPowerServices#CityPowerAwareness
Urgent Notice: Our power system is critically constrained. Customers must reduce consumption to avoid overloading the network. Only use electricity when necessary.^KK