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The EMI wasn't late, yet they were charged ₹500! People were outraged after hearing the incident. The matter is that a young man had financed goods through Bajaj Finance, and all EMIs had been paid on time. The last installment was due at 12 midnight, and the full amount was in his account. However, for some reason, ₹500 was deducted, resulting in a failed EMI. He deposited the money in his account in the morning, yet when he arrived at the Bajaj Finance office, he was charged a penalty of ₹500. The question now is: if the money was already deposited during the day, why such a hefty penalty for a low balance at 12 midnight? Do finance companies understand their customers' difficulties, or do they only know how to collect fees?