Tuffnells

@CraigTvBug Hi Craig, I am sorry to hear this. Please can you DM me over the consignment details so we can investigate this.

@Tuffnells delivered a day early great, but left on the front of my house when I’m not in. That’s why I wanted it delivered tomorrow. Also says signed by me!? But it’s not! What happens if it gets stolen before I get home?

@captainkirt Good morning, thank you for bringing this to our attention, we will be investigating this with the depot and driver.

Thanks @Tuffnells for trying to run me off the road this morning 🤬 #cycling #Sheffield #commute #twat

@Sootyskye Hi, please can you send a DM with the URN number that was provided then I can take a look into this for you?

Hi @Tuffnells. I got a text from you yesterday with a URN but when I click on the link it says it is not valid and refers me to your FAQs, but there is nothing in your FAQs about an invalid URN. Can you provide some advice pls.

@JacobAHRudman Hello, Please can you send us a DM with the tracking information and we will have a look into this for you

@KisekiChiX Hello, please could you send us a DM with the consignment details and we will be happy to look into this for you

@Tuffnells Hello, my partner contacted a seller who contacted the company yesterday to rearrange for the delivery today as they tried to deliver Monday but we were in work. But we haven't heard anything since?? I've tried to contact the number they gave but it says service closed

@Hafodplas Hi Lesley, we do ask that if you are the recipient of the goods, that you contact the sender who are then able to contact our Customer Services Team who are then able to assist with the query. Thank you.

@Tuffnells how on earth do I find out my local depot and contact number? Your website does everything in its power to deflect any sort of direct contact! Shoddy customer service

@FrankieWard Hi Frankie, please can you DM me with the consignment details so we can take a look into this for you?

@Tuffnells I need to speak to someone urgently. You have someone who has falsely signed for a delivery and there's no contact number on your website. No one has been here - we have a digital doorbell. There would be footage.

@CharlotteGRose Hi Charlotte, please can you send a DM with the consignment details so we are able to look into this for you?

Hi @Tuffnells, any interest in looking into this?! Four days later and still no sign of any radiator ...

@Oliver_Bailey Hi Oliver, please can you send me a DM with the consignment details so I can take a look into this for you.

@Tuffnells - parcel stolen. Supposedly delivered to my address with a signature that isn't mine. Can someone contact me.

@deribomp Hi, Please could you send us a DM with the delivery details?

@Tuffnells expecting a delivery today told between 7am -7pm any chance of a smaller time window crazy got things to do

@Kathryn09818699 Hi Kathryn, please can you send me a DM with the delivery details?

@Tuffnells please can you look into this for me I desperately need the order now

@Tuffnells hi I’ve ordered something from Amazon with Tuffnells delivering it by 8pm today. It’s now 8.40pm and nothing here. Can’t track it either as I wasn’t supplied with a URN

@charlottemyford Hi, please can you DM us with the delivery details so we can take a look into this for you?

@Tuffnells hi so apparently you’ve delivered my parcel. However I don’t have it. When I track just says delivered. No option to see POD? Thanks. C

@AmieTilford Hi Amie, please can you DM me with the delivery details?

@_aimeeallen Hi Aimee, please can you PM me the delivery details?

@Tuffnells I am due a delivery from the range, will I recieve tracking info for this? I thought it was due today but I’ve heard nothing

@RachelGales Hi Rachel, please can you send me a DM with the consignment details so I can take a look into this for you.

@Tuffnells absolute joke of a company! Swing ordered for daughters birthday have had 2 parts of it delivered over 2 days where is the rest??? Needed for tomorrow and 4 parts still missing!

@LisaHallAuthor Hi Lisa, please can you send me DM with more details behind this complaint?

So a @tuffnells driver just wrote my son’s car off, screamed at him and called him a cunt, before throwing the car bumper at him. Tuffnells, does this happen so often that that’s why you don’t answer your phones??

@hollowsphere_av Hi, please can you send me a DM with more details behind the collection?

@Tuffnells do you think you can pick up my parcel someday, waited over a week for you to collect so far. I've even made signs so you know where to collect it from. Please advise

@fastdruid Hi David, please can you DM me with the delivery details?

@Tuffnells can you fix your tracking please! (Also, where is my delivery)

@s4m_b @TheRangeUK Hi Sam, please can you DM me with the delivery details?

@TheRangeUK having a trampoline delivered today and can’t get through to @Tuffnells as I’m going out at 5 and they say to contact them and they can leave it in a safe place if I give authorisation over the phone but they don’t provide a number.. can you help!

@lisa1780 @Jamiec1233 Hi Lisa, Please can you DM me the consignment details so I can have a look into this further for you?

@Jamiec1233 @Tuffnells Surprise surprise it’s been re routed AGAIN. To Lanarchshire this time! I’m so angry! This is not good enough! TUFFNELLS SORT IT OUT! I’m now being told nothing can be done today 🤬🤬🤬🤬🤬

@Tuffnells this should read experts at getting it wrong! I mean it’s laughable how you can send something destined for EAST SUSSEX to SCOTLAND! Causing a massive inconvenience to the customer!!!! 🤡🤡🤡🤡🤡